|
| 1 | +--- |
| 2 | +title: "Azure Operator Nexus: Accepted Cluster" |
| 3 | +description: Troubleshoot accepted Cluster resource. |
| 4 | +author: matternst7258 |
| 5 | +ms.author: matthewernst |
| 6 | +ms.service: azure-operator-nexus |
| 7 | +ms.custom: azure-operator-nexus |
| 8 | +ms.topic: troubleshoot |
| 9 | +ms.date: 10/30/2024 |
| 10 | +# ms.custom: template-include |
| 11 | +--- |
| 12 | + |
| 13 | +# Troubleshoot accepted Cluster resources |
| 14 | + |
| 15 | +Operator Nexus relies on mirroring, or hydrating, resources from the on-premises cluster to Azure. When this process is interrupted, the Cluster resource can move to `Accepted`state. |
| 16 | + |
| 17 | +## Prerequisites |
| 18 | + |
| 19 | +1. Install the latest version of the [appropriate CLI extensions](howto-install-cli-extensions.md) |
| 20 | +2. Collect the following information: |
| 21 | + - Subscription ID (SUBSCRIPTION) |
| 22 | + - Cluster name (CLUSTER) |
| 23 | + - Resource group (CLUSTER_RG) |
| 24 | + - Managed resource group (CLUSTER_MRG) |
| 25 | +3. Request subscription access to run Azure Operator Nexus network fabric (NF) and network cloud (NC) CLI extension commands. |
| 26 | +4. Sign In to Azure CLI and select the subscription where the cluster is deployed. |
| 27 | + |
| 28 | +## Mitigation steps |
| 29 | + |
| 30 | +### Triggering the resource sync |
| 31 | + |
| 32 | + |
| 33 | +1. From the Cluster resource page in the Azure portal, add a tag to the Cluster resource. |
| 34 | +2. In most cases, the resource moves out of the `Accepted` state. |
| 35 | + |
| 36 | +```bash |
| 37 | +az login |
| 38 | +az account set --subscription <SUBSCRIPTION> |
| 39 | +az resource tag --tags exampleTag=exampleValue --name <CLUSTER> --resource-group <CLUSTER_RG> --resource-type "Microsoft.ContainerService/managedClusters" |
| 40 | +``` |
| 41 | + |
| 42 | +If the Cluster resource maintains the state after a period of time, less than 5 minutes, contact Microsoft support. |
| 43 | + |
| 44 | +## Further information |
| 45 | + |
| 46 | + Learn more about [Azure Arc-enabled Kubernetes](/azure/azure-arc/kubernetes/overview). |
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