edits

Author: ktoliver

articles/communication-services/how-tos/router-sdk/accept-decline-offer.md

@@ -1,8 +1,8 @@
 ---
-title: Accept/Decline an offer in Job Router
+title: Accept or decline an offer in Job Router
 titleSuffix: An Azure Communication Services how-to guide
-description: Use Azure Communication Services SDKs to manage the job offer
-author: marcma
+description: Use Azure Communication Services SDKs to accept or decline a job offer in Job Router.
+author: marche0133
 ms.author: marcma
 ms.service: azure-communication-services
 ms.topic: how-to 
@@ -12,20 +12,21 @@ ms.custom: template-how-to
 #Customer intent: As a developer, I want to accept/decline job offers when coming in.
 ---
 
-# Accept/Decline an offer
+# Accept or decline a Job Router offer
 
-This guide outlines the steps to observe and response a Job Router offer.
+This guide outlines the steps to observe a Job Router offer, and then to accept the job offer or delete the job offer.
 
 [!INCLUDE [Private Preview Disclaimer](../../includes/private-preview-include-section.md)]
 
 ## Prerequisites
 
-- An Azure account with an active subscription. [Create an account for free](https://azure.microsoft.com/free/?WT.mc_id=A261C142F). 
-- A deployed Communication Services resource. [Create a Communication Services resource](../../quickstarts/create-communication-resource.md).
-- Optional: Complete the quickstart to [get started with Job Router](../../quickstarts/router/get-started-router.md)
+- An Azure account with an active subscription. [Create an account for free](https://azure.microsoft.com/free/?WT.mc_id=A261C142F).
+- A deployed Azure Communication Services resource. [Create a Communication Services resource](../../quickstarts/create-communication-resource.md).
+- Optional: Complete the quickstart to [get started with Job Router](../../quickstarts/router/get-started-router.md).
 
 ## Observe the offer issued event
-After creating a job, observe the [offer issued event](../subscribe-events.md#microsoftcommunicationrouterworkerofferissued) which contains the worker ID and job offer ID.
+
+After you create a job, observe the [offer issued event](../subscribe-events.md#microsoftcommunicationrouterworkerofferissued), which contains the worker ID and the job offer ID:
 
 ```csharp
 var workerId = event.data.workerId;
@@ -36,7 +37,7 @@ Console.WriteLine($"Job Offer ID: {offerId} offered to worker {workerId} ");
 
 ## Accept a job offer
 
-Then, the worker can accept the job offer by using the SDK
+Then, the worker can accept the job offer by using the SDK:
 
 ```csharp
 var result = await client.AcceptJobOfferAsync(workerId, offerId);
@@ -45,9 +46,14 @@ var result = await client.AcceptJobOfferAsync(workerId, offerId);
 
 ## Decline a job offer
 
-Aternatively, the worker can decline the job offer by using the SDK if worker is not willing to take the job.
+Alternatively, the worker can decline the job offer by using the SDK if worker isn't willing to take the job:
 
 ```csharp
 var result = await client.DeclineJobOfferAsync(workerId, offerId);
 
 ```
+
+## Next steps
+
+- Review how to [manage a Job Router queue](manage-queue.md).
+- Learn how to [subscribe to Job Router events](subscribe-events.md).