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articles/communication-services/tutorials/includes/end-of-call-survey-android.md

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---
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title: Azure Communication Services End of Call Survey
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titleSuffix: An Azure Communication Services tutorial document
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description: Learn how to use the End of Call Survey to collect user feedback.
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author: viniciusl-msft
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ms.author: viniciusl
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manager: gaobob
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services: azure-communication-services
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ms.date: 7/30/2024
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ms.topic: tutorial
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ms.service: azure-communication-services
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ms.subservice: calling
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---
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> [!IMPORTANT]
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> End of Call Survey is available starting on the version [2.10.0](https://central.sonatype.com/artifact/com.azure.android/azure-communication-calling/2.10.0) of the Android Calling SDK. Make sure to use that version or later when trying the instructions.
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### Failures while submitting survey:
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The submitSurvey API can return a error in the following scenarios:
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The submitSurvey API can return an error in the following scenarios:
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- At least overall survey rating is required.
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| `Echo` | Echo being perceived in the call|
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| `AudioNoise` | Audio received with unintended noise|
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| `LowVolume` | Audio too low |
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| `AudioStoppedUnexpectedly` | Audio stopped with no clear reason ( e.g. no one is muted)|
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| `AudioStoppedUnexpectedly` | Audio stopped with no clear reason (e.g. no one is muted)|
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| `DistortedSpeech` | A participant's voice is distorted, different from their expected voice |
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| `AudioInterruption` | Customer experiences audio interruptions, voice cuts, etc.|
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| `OtherIssues` | Any issue that does not fit previous descriptions |

articles/communication-services/tutorials/includes/end-of-call-survey-ios.md

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---
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title: Azure Communication Services End of Call Survey
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titleSuffix: An Azure Communication Services tutorial document
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description: Learn how to use the End of Call Survey to collect user feedback.
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author: viniciusl-msft
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ms.author: viniciusl
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manager: gaobob
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services: azure-communication-services
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ms.date: 7/30/2024
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ms.topic: tutorial
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ms.service: azure-communication-services
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ms.subservice: calling
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---
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> [!IMPORTANT]
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> End of Call Survey is available starting on the version [2.10.0](https://github.com/Azure/Communication/releases/tag/v2.12.0) of the iOS Calling SDK. Make sure to use that version or later when trying the instructions.
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### Failures while submitting survey:
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The submitSurvey API can return a error in the following scenarios:
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The submitSurvey API can return an error in the following scenarios:
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- At least overall survey rating is required.
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@@ -124,7 +137,7 @@ The submitSurvey API can return a error in the following scenarios:
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| `Echo` | Echo being perceived in the call|
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| `AudioNoise` | Audio received with unintended noise|
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| `LowVolume` | Audio too low |
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| `AudioStoppedUnexpectedly` | Audio stopped with no clear reason ( e.g. no one is muted)|
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| `AudioStoppedUnexpectedly` | Audio stopped with no clear reason (e.g. no one is muted)|
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| `DistortedSpeech` | A participant's voice is distorted, different from their expected voice |
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| `AudioInterruption` | Customer experiences audio interruptions, voice cuts, etc.|
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| `OtherIssues` | Issue that is not described by the previous values |

articles/communication-services/tutorials/includes/end-of-call-survey-windows.md

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---
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title: Azure Communication Services End of Call Survey
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titleSuffix: An Azure Communication Services tutorial document
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description: Learn how to use the End of Call Survey to collect user feedback.
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author: viniciusl-msft
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ms.author: viniciusl
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manager: gaobob
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services: azure-communication-services
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ms.date: 7/30/2024
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ms.topic: tutorial
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ms.service: azure-communication-services
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ms.subservice: calling
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---
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> [!IMPORTANT]
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> End of Call Survey is available starting on the version [1.8.0](https://www.nuget.org/packages/Azure.Communication.Calling.WindowsClient/1.8.0) of the Windows Calling SDK. Make sure to use that version or later when trying the instructions.
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### Failures while submitting survey:
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The submitSurvey API can return a error in the following scenarios:
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The submitSurvey API can return an error in the following scenarios:
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- At least overall survey rating is required.
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| `Echo` | Echo being perceived in the call|
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| `AudioNoise` | Audio received with unintended noise|
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| `LowVolume` | Audio too low |
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| `AudioStoppedUnexpectedly` | Audio stopped with no clear reason ( e.g. no one is muted)|
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| `AudioStoppedUnexpectedly` | Audio stopped with no clear reason (e.g. no one is muted)|
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| `DistortedSpeech` | A participant's voice is distorted, different from their expected voice |
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| `AudioInterruption` | Customer experiences audio interruptions, voice cuts, etc.|
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| `OtherIssues` | Any issue that does not fit previous descriptions |

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