added WhatsApp image

Author: Justinha

articles/active-directory/authentication/concept-authentication-phone-options.md

@@ -6,7 +6,7 @@ services: active-directory
 ms.service: active-directory
 ms.subservice: authentication
 ms.topic: conceptual
-ms.date: 09/13/2023
+ms.date: 09/23/2023
 
 ms.author: justinha
 author: justinha
@@ -52,7 +52,10 @@ Android users can enable RCS on their devices. RCS offers encryption and other i
 
 :::image type="content" source="media/concept-authentication-methods/brand.png" alt-text="Screenshot of Microsoft branding in RCS messages.":::
 
-Some users with phone numbers that have country codes belonging to India, Indonesia and New Zealand may receive their verification codes via WhatsApp. Like RCS, these messages are similar to SMS, but have more Microsoft branding and a verified checkmark. Only users that have WhatsApp will receive verification codes via this channel. To determine whether a user has WhatsApp, we silently attempt delivering them a message via the app using the phone number they already registered for text message verification and see if it's successfully delivered. If users don't have any internet connectivity or uninstall WhatsApp, they'll receive their verification codes via SMS. The phone number associated with Microsoft's WhatsApp Business Agent is: *+1 (217) 302 1989*.
+Some users with phone numbers that have country codes belonging to India, Indonesia, and New Zealand may receive their verification codes in WhatsApp. Like RCS, these messages are similar to SMS, but have more Microsoft branding and a verified checkmark. Only users that have WhatsApp will receive verification codes via this channel. To check if a user has WhatsApp, we silently try to deliver them a message in the app by using the phone number they registered for text message verification. If users don't have any internet connectivity or uninstall WhatsApp, they'll receive SMS verification codes. The phone number associated with Microsoft's WhatsApp Business Agent is: *+1 (217) 302 1989*.
+
+:::image type="content" border="true" source="media/concept-authentication-methods/confirmation.png" alt-text="Screenshot of confirmation.":::
+
 
 ### Phone call verification