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Copy file name to clipboardExpand all lines: articles/communications-gateway/monitor-azure-communications-gateway.md
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---
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title: Monitor Azure Communications Gateway
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description: Start here to learn how to monitor Azure Communications Gateway. Use Azure Monitor and Azure Resource Health to monitor your Azure Communications Gateway.
You can use Azure Resource Health and Azure Monitor to monitor the health and performance of Azure Communications Gateway. Azure Monitor allows you to collect, analyze, and act on telemetry from cloud and on-premises environments to ensure optimal application and service performance.
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You can use Azure Resource Health and Azure Monitor to monitor the health and performance of Azure Communications Gateway.
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Azure Monitor allows you to collect, analyze, and act on telemetry from cloud and on-premises environments to ensure optimal application and service performance.
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Azure Communications Gateway supports the following [resource health checks](/azure/service-health/resource-health-checks-resource-types#microsoftvoiceservicescommunicationsgateway).
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## Azure Monitor resource types
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Azure uses the concept of resource types and IDs to identify everything in a subscription. Azure Monitor similarly organizes core monitoring data into metrics and logs based on resource types, also called *namespaces*. Different metrics and logs are available for different resource types. Your service might be associated with more than one resource type.
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Resource types are also part of the resource IDs for every resource running in Azure. For example, one resource type for a virtual machine is `Microsoft.Compute/virtualMachines`. For a list of services and their associated resource types, see [Resource providers](/azure/azure-resource-manager/management/azure-services-resource-providers).
For more information about the resource types for Azure Communications Gateway, see [Azure Communications Gateway monitoring data reference](monitoring-azure-communications-gateway-data-reference.md).
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## Azure Monitor data storage
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For Azure Monitor:
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- Metrics data is stored in the Azure Monitor metrics database.
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- Log data is stored in the Azure Monitor logs store. Log Analytics is a tool in the Azure portal that can query this store.
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- The Azure activity log is a separate store with its own interface in the Azure portal.
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You can optionally route metric and activity log data to the Azure Monitor logs store. You can then use Log Analytics to query the data and correlate it with other log data.
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Many services can use diagnostic settings to send metric and log data to other storage locations outside Azure Monitor. Examples include Azure Storage, [hosted partner systems](/azure/partner-solutions/overview), and [non-Azure partner systems, by using Event Hubs](/azure/azure-monitor/essentials/stream-monitoring-data-event-hubs).
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For detailed information on how Azure Monitor stores data, see [Azure Monitor data platform](/azure/azure-monitor/platform/data-platform).
Copy file name to clipboardExpand all lines: articles/communications-gateway/monitoring-azure-communications-gateway-data-reference.md
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title: Monitoring data reference for Azure Communications Gateway
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description: This article contains important reference material you need when you monitor Azure Communications Gateway.
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ms.date: 09/19/2024
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ms.date: 09/24/2024
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ms.custom: horz-monitor
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ms.topic: reference
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author: rcdun
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Of the metrics described in the preceding table, the following are automatically collected for Azure Communications Gateway:
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| Metric | Description |
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|:-------|:------------|
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| Active Call Failures | Percentage of active calls that fail. This metric includes, for example, calls where the media is dropped and calls that are torn down unexpectedly. |
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| Active Calls | Count of the total number of active calls. |
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| Active Emergency Calls |Count of the total number of active emergency calls.|
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| SIP 2xx Responses Received | Count of the total number of SIP 2xx responses received for OPTIONS and INVITEs.|
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| SIP 2xx Responses Sent | Count of the total number of SIP 2xx responses sent for OPTIONS and INVITEs.|
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| SIP 3xx Responses Received | Count of the total number of SIP 3xx responses received for OPTIONS and INVITEs.|
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| SIP 3xx Responses Sent | Count of the total number of SIP 3xx responses sent for OPTIONS and INVITEs.|
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| SIP 4xx Responses Received | Count of the total number of SIP 4xx responses received for OPTIONS and INVITEs.|
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| SIP 4xx Responses Sent | Count of the total number of SIP 4xx responses sent for OPTIONS and INVITEs.|
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| SIP 5xx Responses Received | Count of the total number of SIP 5xx responses received for OPTIONS and INVITEs.|
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| SIP 5xx Responses Sent | Count of the total number of SIP 5xx responses sent for OPTIONS and INVITEs.|
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| SIP 6xx Responses Received | Count of the total number of SIP 6xx responses received for OPTIONS and INVITEs.|
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| SIP 6xx Responses Sent | Count of the total number of SIP 6xx responses sent for OPTIONS and INVITEs.|
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