Merge pull request #209417 from Juliako/multitenant

added tenant issue

Author: 19BMG00

articles/azure-video-indexer/faq.yml

@@ -109,6 +109,9 @@ sections:
         answer: |
           Azure Media Service’s SLA covers Azure Video Indexer and can be found on the [SLA](https://azure.microsoft.com/support/legal/sla/media-services/v1_2/) page. The SLA only applies to Azure Video Indexer paid accounts and does not apply to the trial.
 
+      - question: Can’t find my new ARM account in the account list on the Azure Video Indexer website.
+        answer: |
+          For detailed description on how to switch to the correct domain, see [Switch between tenants](switch-tenants-portal.md).
   - name: Privacy Questions
     questions:
       - question: Are video and audio files indexed by Azure Video Indexer stored?

articles/azure-video-indexer/media/switch-directory/account-attributes.png

@@ -0,0 +1,56 @@
+---
+title: Switch between tenants on the Azure Video Indexer website
+description: This article shows how to switch between tenants in the Azure Video Indexer website. 
+ms.topic: how-to
+ms.date: 08/26/2022
+---
+
+# Switch between multiple tenants
+
+This article shows how to switch between multiple tenants on the Azure Video Indexer website. When you create an Azure Resource Manager (ARM)-based account, the new account may not show up on the Azure Video Indexer website. So you need to make sure to sign in with the correct domain.
+
+The article shows how to sign in with the correct domain name into the Azure Video Indexer website:
+
+1. Sign into the [Azure portal](https://portal.azure.com/) with the same subscription where your Video Indexer ARM account was created. 
+1. Get the domain name of the current Azure subscription tenant.
+1. Sign in with the correct domain name on the [Azure Video Indexer](https://www.videoindexer.ai/) website.
+
+## Get the domain name from the Azure portal
+
+1. In the [Azure portal](https://portal.azure.com/), sign in with the same subscription tenant in which your Azure Video Indexer Azure Resource Manager (ARM) account was created. 
+1. Hover over your account name (in the right-top corner). 
+
+    > [!div class="mx-imgBorder"]
+    > ![Hover over your account name.](./media/switch-directory/account-attributes.png)
+1. Get the domain name of the current Azure subscription, you'll need it for the last step of the following section. 
+
+If you want to see domains for all of your directories and switch between them, see [Switch and manage directories with the Azure portal](../azure-portal/set-preferences.md#switch-and-manage-directories).
+
+## Sign in with the correct domain name on the AVI website
+
+1. Go to the [Azure Video Indexer](https://www.videoindexer.ai/) website.
+1. Press **Sign out** after pressing the button in the top-right corner.
+1. On the AVI website, press **Sign in** and choose the Azure AD account.
+
+    > [!div class="mx-imgBorder"]
+    > ![Sign in with the AAD account.](./media/switch-directory/choose-account.png)
+1. Press **Use another account**.
+
+    > [!div class="mx-imgBorder"]
+    > ![Choose another account.](./media/switch-directory/use-another-account.png)
+1. Choose **Sign-in with other options**.
+
+    > [!div class="mx-imgBorder"]
+    > ![Sign in with other options.](./media/switch-directory/sign-in-options.png)
+1. Press **Sign in to an organization**.
+
+    > [!div class="mx-imgBorder"]
+    > ![Sign in to an organization.](./media/switch-directory/sign-in-organization.png)
+1. Enter the domain name you copied in the [Get the domain name from the Azure portal](#get-the-domain-name-from-the-azure-portal) section.
+
+    > [!div class="mx-imgBorder"]
+    > ![Find the organization.](./media/switch-directory/find-your-organization.png)
+
+## Next steps
+
+[FAQ](faq.yml)

articles/azure-video-indexer/media/switch-directory/choose-account.png

@@ -166,6 +166,8 @@
   items:
   - name: Account connection issues
     href: manage-account-connected-to-azure.md
+  - name: Switch between tenants in portal
+    href: switch-tenants-portal.md
 - name: Reference
   items:
   - name: Azure Video Indexer API