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articles/marketplace/partner-center-portal/analytics.md

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@@ -19,7 +19,7 @@ Learn how to access analytic reports in Microsoft Partner Center to monitor sale
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To access the Partner Center analytics tools, open the **[Analyze](https://partner.microsoft.com/dashboard/commercial-marketplace/analytics/summary)** dashboard under Commercial Marketplace.
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>[!NOTE]
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> For detailed definitions of analytics terminology, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology).
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> For detailed definitions of analytics terminology, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology.md).
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## Next steps
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- For detailed information about your customers, including growth trends, see [Customer Dashboard in Commercial Marketplace analytics](./customer-dashboard.md).
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- For a list of your download requests over the last 30 days, see [Downloads Dashboard in Commercial Marketplace analytics](./downloads-dashboard.md).
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- To see a consolidated view of customer feedback for offers on Azure Marketplace and AppSource, see [Ratings and reviews dashboard in Commercial Marketplace analytics](./ratings-reviews.md).
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- For frequently asked questions about Commercial Marketplace analytics and for a comprehensive dictionary of data terms, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology).
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- For frequently asked questions about Commercial Marketplace analytics and for a comprehensive dictionary of data terms, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology.md).

articles/marketplace/partner-center-portal/customer-dashboard.md

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To access the **Customer dashboard**, open the **[Analyze](https://partner.microsoft.com/dashboard/commercial-marketplace/analytics/summary)** dashboard under Commercial Marketplace.
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>[!NOTE]
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> For detailed definitions of analytics terminology, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology).
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> For detailed definitions of analytics terminology, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology.md).
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## Customer dashboard
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The **Customer dashboard** of the **Analyze** menu displays data for customers who have acquired your offers. You can view graphical representations of the following items:
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- [Customer summary](#customer-summary)
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- [Customers by geography](#customers-by-geography)
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- [Customer by geography](#customer-by-geography)
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- [Customer trends](#customer-trends)
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- [Customers by orders and usage](#customers-by-orders-and-usage)
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- [Customers by SKUs](#customers-by-skus)
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- [Orders and usage by customer type](#orders-and-usage-by-customer-type)
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- [Detailed customer data](detailed-customer-data)
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- [Customer details table](#customer-details-table)
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- [Customer page filters](#customer-page-filters)
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### Customer summary
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The **Customers page** filters are applied at the Customers page level. You can select multiple filters to render the chart for the criteria you choose to view and the data you want to see in ‘Detailed orders data’ grid / export. Filters are applied on the data extracted for the data range you have selected on the top-right corner of the orders page.
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>[!NOTE]
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> Detailed definitions for each of the fields in Customer grid, page filters, and their possible selections are located in [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology).
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> Detailed definitions for each of the fields in Customer grid, page filters, and their possible selections are located in [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology.md).
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## Next steps
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- For Virtual Machine (VM) offers usage and metered billing metrics, see [Usage Dashboard in Commercial Marketplace analytics](./usage-dashboard.md).
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- For a list of your download requests over the last 30 days, see [Downloads Dashboard in Commercial Marketplace analytics](./downloads-dashboard.md).
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- To see a consolidated view of customer feedback for offers on Azure Marketplace and AppSource, see [Ratings and reviews dashboard in Commercial Marketplace analytics](./ratings-reviews.md).
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- For frequently asked questions about Commercial Marketplace analytics and for a comprehensive dictionary of data terms, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology).
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- For frequently asked questions about Commercial Marketplace analytics and for a comprehensive dictionary of data terms, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology.md).

articles/marketplace/partner-center-portal/downloads-dashboard.md

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@@ -17,7 +17,7 @@ This article provides information on the Downloads dashboard in Partner Center.
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To access the Downloads dashboard, open the **[Analyze](https://partner.microsoft.com/dashboard/commercial-marketplace/analytics/summary)** dashboard under Commercial Marketplace.
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>[!NOTE]
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> For detailed definitions of analytics terminology, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology).
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> For detailed definitions of analytics terminology, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology.md).
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## Downloads dashboard
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## Next steps
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-- For an overview of analytics reports available in the Partner Center Commercial Marketplace, see [Analytics for the Commercial Marketplace in Partner Center](./analytics.md).
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- For an overview of analytics reports available in the Partner Center Commercial Marketplace, see [Analytics for the Commercial Marketplace in Partner Center](./analytics.md).
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- For graphs, trends, and values of aggregate data that summarize marketplace activity for your offer, see [Summary Dashboard in Commercial Marketplace analytics](./summary-dashboard.md).
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- For information about your orders in a graphical and downloadable format, see [Orders Dashboard in Commercial Marketplace analytics](./orders-dashboard.md).
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- For Virtual Machine (VM) offers usage and metered billing metrics, see [Usage Dashboard in Commercial Marketplace analytics](./usage-dashboard.md).
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- For detailed information about your customers, including growth trends, see [Customer Dashboard in Commercial Marketplace analytics](./customer-dashboard.md).
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- To see a consolidated view of customer feedback for offers on Azure Marketplace and AppSource, see [Ratings and reviews dashboard in Commercial Marketplace analytics](./ratings-reviews.md).
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- For frequently asked questions about Commercial Marketplace analytics and for a comprehensive dictionary of data terms, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology).
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- For frequently asked questions about Commercial Marketplace analytics and for a comprehensive dictionary of data terms, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology.md).

articles/marketplace/partner-center-portal/faq-terminology.md

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- Your offers listed in the marketplace are not SaaS offers. Currently, Partner Center reports analytics for SaaS offers only. Dynamics 365 offers can be published in partner center, but analytics for these offers are not yet enabled in partner center.
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- No acquisitions currently exist for your published offers in marketplace. This can mean that your offers are live in marketplace and gaining views from customers in the product display pages, but customers haven't yet taken action to purchase and deploy them.
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- The publishing of your offer might be in process and isn't live yet. Only live offers can be acquired by customers. To check the status of your offers, see Overview in the [Analyze dashboard](https://partner.microsoft.com/dashboard/commercial-marketplace/analytics/summary). For more information, see [Summary dashboard](#summary-dashboard) in this article.
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- The publishing of your offer might be in process and isn't live yet. Only live offers can be acquired by customers. To check the status of your offers, see Overview in the [Analyze dashboard](https://partner.microsoft.com/dashboard/commercial-marketplace/analytics/summary). For more information, see [Summary Dashboard in Commercial Marketplace analytics](./summary-dashboard.md).
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- Your offers may be listed as **Contact Me**, which are list-only offers and cannot be purchased by customers in the marketplace. Although these offers generate leads and are shared with you, orders aren't created for these offers as they cannot be purchased. To check your offer listing type, go to setup page.
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**I know I have analytics data, but the message below is appearing:**
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![No data for given date range](./media/analytics-faq-data-range.png)
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If you're receiving this message, it means you have analytics data but there isn't data for the date range you selected. Select a different date range or custom date range to view any data since 2010. For more information, see [Date range](#date-range).
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If you're receiving this message, it means you have analytics data but there isn't data for the date range you selected. Select a different date range or custom date range to view any data since 2010. For more information, see the Date Range section of [Summary Dashboard in Commercial Marketplace analytics](./summary-dashboard.md).
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## Dictionary of data terms
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articles/marketplace/partner-center-portal/orders-dashboard.md

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To access the **Orders dashboard** in the Partner Center analytics tools, open the **[Analyze](https://partner.microsoft.com/dashboard/commercial-marketplace/analytics/summary)** dashboard under Commercial Marketplace.
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>[!NOTE]
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> For detailed definitions of analytics terminology, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology).
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> For detailed definitions of analytics terminology, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology.md).
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## Orders dashboard
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- [Orders by offers](#orders-by-offers)
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- [Orders trend per site versus per seat](#orders-trend-per-site-versus-per-seat)
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- [Orders by SKUs](#orders-by-skus)
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- [Orders and seats trend](orders-and-seats-trend)
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- [Orders and seats trend](#orders-and-seats-trend)
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- [Order details table](#order-details-table)
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> [!NOTE]
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The percentage value next to Total Orders represents the amount of growth the selected date range.
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![Partner Center Analyze order summary](./media/order-by-summary.png)
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![Partner Center Analyze order summary](./media/order-summary.png)
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### Orders by geography
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The **Orders by geography** heatmap displays a count of your orders on a world map and shows seats mapped based on Customer Country. This heatmap functions the same as the **[Customers by geography heatmap](customer-dashboard.md#customers-by-geography)**.
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The **Orders by geography** heatmap displays a count of your orders on a world map and shows seats mapped based on Customer Country. This heatmap functions the same as the **[Customers by geography heatmap](./customer-dashboard.md#customers-by-geography)**.
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![Partner Center Analyze orders by geography](./media/orders-by-geography.png)
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![Partner Center Analyze orders and seats trend](./media/orders-and-seats-trend.png)
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### Canceled orders by offers
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The **canceled orders by offers** pie chart organizes all of your canceled orders according to their offer names. The top offers are displayed in the graph and the rest of the offers are grouped as “Rest All.” You can select specific offers in the legend to display in the graph.
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The **Canceled orders by offers** pie chart organizes all of your canceled orders according to their offer names. The top offers are displayed in the graph and the rest of the offers are grouped as “Rest All.” You can select specific offers in the legend to display in the graph.
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- Hovering over a slice in the graph will display the number of orders and percentage of the selected offer compared to the total number of orders across all offers.
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- The column chart displays month-by-month trends. The columns represent the number of canceled orders by offer name. You can use the slider on top of the chart to scroll right and left along the x-axis and focus on specific data points. You can display the trend chart by selecting a specific item on the legend.
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- For detailed information about your customers, including growth trends, see [Customer Dashboard in Commercial Marketplace analytics](./customer-dashboard.md).
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- For a list of your download requests over the last 30 days, see [Downloads Dashboard in Commercial Marketplace analytics](./downloads-dashboard.md).
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- To see a consolidated view of customer feedback for offers on Azure Marketplace and AppSource, see [Ratings and reviews dashboard in Commercial Marketplace analytics](./ratings-reviews.md).
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- For frequently asked questions about Commercial Marketplace analytics and for a comprehensive dictionary of data terms, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology).
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- For frequently asked questions about Commercial Marketplace analytics and for a comprehensive dictionary of data terms, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology.md).

articles/marketplace/partner-center-portal/ratings-reviews.md

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To access the **Ratings & reviews dashboard** in the Partner Center analytics tools, open the **[Analyze](https://partner.microsoft.com/dashboard/commercial-marketplace/analytics/summary)** dashboard under Commercial Marketplace.
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> For detailed definitions of analytics terminology, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology).
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> For detailed definitions of analytics terminology, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology.md).
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## Ratings & reviews
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- For Virtual Machine (VM) offers usage and metered billing metrics, see [Usage Dashboard in Commercial Marketplace analytics](./usage-dashboard.md).
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- For detailed information about your customers, including growth trends, see [Customer Dashboard in Commercial Marketplace analytics](./customer-dashboard.md).
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- For a list of your download requests over the last 30 days, see [Downloads Dashboard in Commercial Marketplace analytics](./downloads-dashboard.md).
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- For frequently asked questions about Commercial Marketplace analytics and for a comprehensive dictionary of data terms, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology).
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- For frequently asked questions about Commercial Marketplace analytics and for a comprehensive dictionary of data terms, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology.md).

articles/marketplace/partner-center-portal/summary-dashboard.md

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To access the Summary dashboard, open the **[Analyze](https://partner.microsoft.com/dashboard/commercial-marketplace/analytics/summary)** dashboard under Commercial Marketplace.
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> For detailed definitions of analytics terminology, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology).
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> For detailed definitions of analytics terminology, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology.md).
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## Summary dashboard
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![Partner Center seat count trend](./media/orders-by-per-seat.png)
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Free trials SaaS orders trend
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### Free trials SaaS orders trend
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The **Free trial SaaS orders trend** chart presents the trend of orders for free trials SaaS offers with a 30-day trial period.
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- For detailed information about your customers, including growth trends, see [Customer Dashboard in Commercial Marketplace analytics](./customer-dashboard.md).
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- For a list of your download requests over the last 30 days, see [Downloads Dashboard in Commercial Marketplace analytics](./downloads-dashboard.md).
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- To see a consolidated view of customer feedback for offers on Azure Marketplace and AppSource, see [Ratings and reviews dashboard in Commercial Marketplace analytics](./ratings-reviews.md).
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- For frequently asked questions about Commercial Marketplace analytics and for a comprehensive dictionary of data terms, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology).
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- For frequently asked questions about Commercial Marketplace analytics and for a comprehensive dictionary of data terms, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology.md).

articles/marketplace/partner-center-portal/usage-dashboard.md

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To access the Usage dashboard, open the **[Analyze](https://partner.microsoft.com/dashboard/commercial-marketplace/analytics/summary)** dashboard under Commercial Marketplace.
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> For detailed definitions of analytics terminology, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology).
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> For detailed definitions of analytics terminology, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology.md).
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## Usage dashboard
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- For detailed information about your customers, including growth trends, see [Customer Dashboard in Commercial Marketplace analytics](./customer-dashboard.md).
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- For a list of your download requests over the last 30 days, see [Downloads Dashboard in Commercial Marketplace analytics](./downloads-dashboard.md).
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- To see a consolidated view of customer feedback for offers on Azure Marketplace and AppSource, see [Ratings and reviews dashboard in Commercial Marketplace analytics](./ratings-reviews.md).
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- For frequently asked questions about Commercial Marketplace analytics and for a comprehensive dictionary of data terms, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology).
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- For frequently asked questions about Commercial Marketplace analytics and for a comprehensive dictionary of data terms, see [Frequently asked questions and terminology for Commercial Marketplace analytics](./faq-terminology.md).

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