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Merge pull request #230497 from JnHs/jh-arck8-ts0313
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articles/azure-arc/kubernetes/troubleshooting.md

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title: "Troubleshoot common Azure Arc-enabled Kubernetes issues"
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ms.date: 01/23/2023
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ms.date: 03/13/2023
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ms.topic: how-to
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ms.custom: devx-track-azurecli
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description: "Learn how to resolve common issues with Azure Arc-enabled Kubernetes clusters and GitOps."
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Problems retrieving the MSI certificate are usually due to network issues. Check to make sure all of the [network requirements](network-requirements.md) have been met, then try again.
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### Azure CLI is unable to download Helm chart for Azure Arc agents
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With Helm version >= 3.7.0, you may run into the following error when using `az connectedk8s connect` to connect the cluster to Azure Arc:
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```azurecli
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az connectedk8s connect -n AzureArcTest -g AzureArcTest
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```
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```output
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Unable to pull helm chart from the registry 'mcr.microsoft.com/azurearck8s/batch1/stable/azure-arc-k8sagents:1.4.0': Error: unknown command "chart" for "helm"
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Run 'helm --help' for usage.
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```
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To resolve this issue, you'll need to install a prior version of [Helm 3](https://helm.sh/docs/intro/install/), where the version is less than 3.7.0. After you've installed that version, run the `az connectedk8s connect` command again to connect the cluster to Azure Arc.
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### Insufficient cluster permissions
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If the provided kubeconfig file doesn't have sufficient permissions to install the Azure Arc agents, the Azure CLI command will return an error.

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