Skip to content

Commit 2e9a043

Browse files
committed
Fixed links
Fixed links
1 parent 5a69404 commit 2e9a043

File tree

3 files changed

+17
-17
lines changed

3 files changed

+17
-17
lines changed

articles/communication-services/resources/troubleshooting/voice-video-calling/includes/codes/calling-sdk.md

Lines changed: 6 additions & 6 deletions
Original file line numberDiff line numberDiff line change
@@ -48,8 +48,8 @@ For client errors, if the resultCategories property is `ExpectedError`, the erro
4848
| 40606 | 405 | Failed to enumerate speakers, it isn't supported to enumerate/select speakers on Android Chrome, iOS Safari, nor macOS Safari. | ExpectedError |Speaker enumeration/selection isn't supported on Android Chrome, iOS Safari, nor macOS Safari. The operating system automatically selects the speaker (output device). <br /> <br /> Learn more about [device management](../../../../../how-tos/calling-sdk/manage-video.md?pivots=platform-web#device-management) and how to best mitigate these issues. |
4949
| 40613 | 400 | Failed to obtain permission for microphone and/or camera usage, it was denied or it failed. Ensure to allow the permissions in the browser's and in the OS settings. | ExpectedError | Learn more about [how to best handle device permissions](../../../../../concepts/best-practices.md?tabs=ios&pivots=platform-web#request-device-permissions). |
5050
| 40614 | 500 | Failed to ask for device permissions Ensure to allow the permissions in the browser's settings and in the OS settings and try again. If issue persists, gather browser console logs and contact Azure Communication Services support. | UnexpectedClientError | Learn more about [how to best handle device permissions](../../../../../concepts/best-practices.md?tabs=ios&pivots=platform-web#request-device-permissions). |
51-
| 41006 | 400 | Failed to accept the incoming call, it isn't in the Ringing state. Subscribe to CallAgent's `incomingCall` event to accept the incoming call. | ExpectedError | Consult the following articles to identify the root cause of the issue <br /> - [Receive an incoming call](../../../how-tos/calling-sdk/manage-calls.md?pivots=platform-web#receive-an-incoming-call) <br /> - [Subscribe to SDK events](../../../../../how-tos/calling-sdk/events.md?pivots=platform-web) |
52-
| 41007 | 400 | Failed to reject the incoming call, it isn't in the Ringing state. Subscribe to CallAgent's `incomingCall` event to reject the incoming call. | ExpectedError | Consult the following articles to identify the root cause of the issue <br /> - [Receive an incoming call](../../../how-tos/calling-sdk/manage-calls.md?pivots=platform-web#receive-an-incoming-call) <br /> - [Subscribe to SDK events](../../../../../how-tos/calling-sdk/events.md?pivots=platform-web) |
51+
| 41006 | 400 | Failed to accept the incoming call, it isn't in the Ringing state. Subscribe to CallAgent's `incomingCall` event to accept the incoming call. | ExpectedError | Consult the following articles to identify the root cause of the issue <br /> - [Receive an incoming call](../../../../../how-tos/calling-sdk/manage-calls.md?pivots=platform-web#receive-an-incoming-call) <br /> - [Subscribe to SDK events](../../../../../how-tos/calling-sdk/events.md?pivots=platform-web) |
52+
| 41007 | 400 | Failed to reject the incoming call, it isn't in the Ringing state. Subscribe to CallAgent's `incomingCall` event to reject the incoming call. | ExpectedError | Consult the following articles to identify the root cause of the issue <br /> - [Receive an incoming call](../../../../../how-tos/calling-sdk/manage-calls.md?pivots=platform-web#receive-an-incoming-call) <br /> - [Subscribe to SDK events](../../../../../how-tos/calling-sdk/events.md?pivots=platform-web) |
5353
| 41015 | 500 | Failed to mute microphone. Try again, if the issue persists, gather browser console logs and contact Azure Communication Services support. | UnexpectedClientError ||
5454
| 41016 | 400 | Failed to unmute microphone. Try again, if the issue persists, gather browser console logs and contact Azure Communication Services support. | UnexpectedClientError ||
5555
| 41025 | 400 | Failed to start video, LocalVideoStream instance is invalid or empty. Pass in a LocalVideoStream instance. | ExpectedError |Make sure the object passed in to start video is an instance of LocalVideoStream. <br /> Construct a `LocalVideoStream` using a `VideoDeviceInfo` object or a `MediaStream` object. <br /> <br /> Consult the following articles to identify the root cause of the issue: <br /> - [Place a call with video camera](../../../../../how-tos/calling-sdk/manage-video.md?pivots=platform-web#place-a-call-with-video-camera) <br /> - [Start and stop sending local video while on a call](../../../../../how-tos/calling-sdk/manage-video.md?pivots=platform-web#start-and-stop-sending-local-video-while-on-a-call) <br /> - [Access raw video](../../../../../quickstarts/voice-video-calling/get-started-raw-media-access.md?pivots=platform-web#access-raw-video) |
@@ -62,17 +62,17 @@ For client errors, if the resultCategories property is `ExpectedError`, the erro
6262
| 41041 | 400 | Failed to stop screen share, screen share is already stopped. | ExpectedError | Learn more about [how to start and stop screen sharing while on a call](../../../../../how-tos/calling-sdk/manage-video.md?pivots=platform-web#start-and-stop-screen-sharing-while-on-a-call) |
6363
| 41048 | 410 | Failed to start video during call setup process. Ensure to allow video permissions in the browser's settings and in the OS settings, and ensure the camera device isn't being used by another process. | UnexpectedClientError | - The camera device might be disabled in the system. <br /> - Camera is being used by another process.|
6464
| 41056 | 412 | Failed to start or join to the call, Teams Enterprise voice policy isn't enabled for this Azure Communication Services resource. Follow the tutorial online to enable it. | ExpectedError | See on [how to enable users for Enterprise Voice online and Phone System Voicemail](/skypeforbusiness/skype-for-business-hybrid-solutions/plan-your-phone-system-cloud-pbx-solution/enable-users-for-enterprise-voice-online-and-phone-system-voicemail) to enable Teams Enterprise voice policy|
65-
| 41071 | 412 | Failed to start screen share, call isn't in Connected state. Subscribe to the Call's `statteChanged` event to know when the call is connected. | ExpectedError |Helpful links: <br /> - [Check call properties](../../../../../how-tos/calling-sdk/manage-calls.md?pivots=platform-web#check-call-properties) <br /> - [Subscribe to SDK events](../../../how-tos/calling-sdk/events.md?pivots=platform-web)</li></ul>|
65+
| 41071 | 412 | Failed to start screen share, call isn't in Connected state. Subscribe to the Call's `statteChanged` event to know when the call is connected. | ExpectedError |Helpful links: <br /> - [Check call properties](../../../../../how-tos/calling-sdk/manage-calls.md?pivots=platform-web#check-call-properties) <br /> - [Subscribe to SDK events](../../../../../how-tos/calling-sdk/events.md?pivots=platform-web)</li></ul>|
6666
| 41073 | 412 | Failed to get or set custom MediaStream, this functionality is currently disabled by Azure Communication Services. | ExpectedError ||
6767
| 43000 | 412 | Failed to start video, video device is being used by another process/application. Stop your camera from being used in the other process/application and try again. | ExpectedError | Understand more about [how to best deal with a camera being used by another process](../../../../../concepts/best-practices.md?tabs=ios&pivots=platform-web#camera-being-used-by-another-process)|
68-
| 43001 | 403 | Failed to start video, permission wasn't granted to use selected video device. Ensure video device permissions are allowed in the browser's settings and in the system's settings. | ExpectedError |Ensure camera permissions are allowed in the browser settings and device system settings. <br /> Ensure the cameras aren't disabled in the device system settings. <br /> On macOS, ensure screen recording is allowed from the system settings. <br /> <br /> Helpful links: <br /> - [Request device permissions](../../../../../concepts/best-practices.md?tabs=ios&pivots=platform-web#request-device-permissions)- <br />[Screen sharing permissions on macOS](../../best-practices.md?tabs=ios&pivots=platform-web#request-device-permissions) <br /> - [Enumerating or accessing devices for Safari on macOS and iOS](../../../../../concepts/known-issues.md#enumerating-or-accessing-devices-for-safari-on-macos-and-ios) |
68+
| 43001 | 403 | Failed to start video, permission wasn't granted to use selected video device. Ensure video device permissions are allowed in the browser's settings and in the system's settings. | ExpectedError |Ensure camera permissions are allowed in the browser settings and device system settings. <br /> Ensure the cameras aren't disabled in the device system settings. <br /> On macOS, ensure screen recording is allowed from the system settings. <br /> <br /> Helpful links: <br /> - [Request device permissions](../../../../../concepts/best-practices.md?tabs=ios&pivots=platform-web#request-device-permissions)- <br />[Screen sharing permissions on macOS](../../../../../concepts/best-practices.md?tabs=ios&pivots=platform-web#request-device-permissions) <br /> - [Enumerating or accessing devices for Safari on macOS and iOS](../../../../../concepts/known-issues.md#enumerating-or-accessing-devices-for-safari-on-macos-and-ios) |
6969
| 43002 | 500 | Failed to start video, unknown error. Try again. If the issue persists, contact Azure Communication Services support. | UnexpectedClientError | |
70-
| 43004 | 400 | Failed to switch video device, invalid input. Input must be of a VideoDeviceInfo type. | ExpectedError |Use the device manager to get a list of VideoDeviceInfo objects, and then use the VideoDeviceInfo object to switch the source. <br /> <br /> Learn more on [how to start and stop sending local video while on a call](../../../../../concepts/how-tos/calling-sdk/manage-video.md?pivots=platform-web#start-and-stop-sending-local-video-while-on-a-call) |
70+
| 43004 | 400 | Failed to switch video device, invalid input. Input must be of a VideoDeviceInfo type. | ExpectedError |Use the device manager to get a list of VideoDeviceInfo objects, and then use the VideoDeviceInfo object to switch the source. <br /> <br /> Learn more on [how to start and stop sending local video while on a call](../../../../../how-tos/calling-sdk/manage-video.md?pivots=platform-web#start-and-stop-sending-local-video-while-on-a-call) |
7171
| 43005 | 400 | Failed to switch video device, unable to switch to the same video device, it's already selected. | ExpectedError | |
7272
| 43013 | 412 | Failed to start video, no video devices found. Ensure video devices are plugged in and enabled in the system settings. | ExpectedError |Make sure you have a camera connected and installed on your device.|
7373
| 43014 | 412 | Failed to start video, error requesting media stream. Try again, if issue persists, contact Azure Communication Services support. | UnexpectedClientError | |
7474
| 43015 | 412 | Failed to start video, media stream request timed out. Allow permission on the browser's prompt to access the camera and try again. | ExpectedError |This error can occur if the user doesn't take action on the browser's permission prompt to allow access to the camera. |
75-
| 43016 | 412 | Failed to start video, permissions denied by system. Ensure video device permissions are allowed in the browser's settings and in the system's settings. | ExpectedError |- Ensure camera permissions are allowed in the browser settings and device system settings. <br /> - Ensure the cameras aren't disabled in the device system settings. <br /> - On macOS, ensure screen recording is allowed from the system settings. <br /> <br /> Helpful links: <br /> - [Request device permissions](../../../../../concepts/best-practices.md?tabs=ios&pivots=platform-web#request-device-permissions) <br /> -[Screen sharing permissions on macOS](../../best-practices.md?tabs=ios&pivots=platform-web#request-device-permissions) <br /> - [Enumerating or accessing devices for Safari on macOS and iOS](../../../../../concepts/known-issues.md#enumerating-or-accessing-devices-for-safari-on-macos-and-ios) |
75+
| 43016 | 412 | Failed to start video, permissions denied by system. Ensure video device permissions are allowed in the browser's settings and in the system's settings. | ExpectedError |- Ensure camera permissions are allowed in the browser settings and device system settings. <br /> - Ensure the cameras aren't disabled in the device system settings. <br /> - On macOS, ensure screen recording is allowed from the system settings. <br /> <br /> Helpful links: <br /> - [Request device permissions](../../../../../concepts/best-practices.md?tabs=ios&pivots=platform-web#request-device-permissions) <br /> -[Screen sharing permissions on macOS](../../../../../concepts/best-practices.md?tabs=ios&pivots=platform-web#request-device-permissions) <br /> - [Enumerating or accessing devices for Safari on macOS and iOS](../../../../../concepts/known-issues.md#enumerating-or-accessing-devices-for-safari-on-macos-and-ios) |
7676
| 43017 | 412 | Failed to start video, unsupported stream. Try again, if issue persists, contact Azure Communication Services support. | UnexpectedClientError ||
7777
| 43018 | 412 | Failed to start video, failed to set constraints. Try again, if issue persists, contact Azure Communication Services support. | UnexpectedClientError | Learn more about [how to set video constraints](../../../../../quickstarts/voice-video-calling/get-started-video-constraints.md?pivots=platform-web) |
7878
| 43019 | 412 | Failed to start video, no device selected. Ensure to pass a LocalVideoStream constructed with a VideoDeviceInfo and try again. If issue persists, contact Azure Communication Services support. | UnexpectedClientError |Helpful links:<br /> - [Place a call with video camera](../../../../../how-tos/calling-sdk/manage-video.md?pivots=platform-web#place-a-call-with-video-camera)<br /> - [Start and stop sending local video while on a call](../../../../../how-tos/calling-sdk/manage-video.md?pivots=platform-web#start-and-stop-sending-local-video-while-on-a-call) |

0 commit comments

Comments
 (0)