Merge pull request #97911 from Diego-Perez-Botero/master

Add Internet Analyzer troubleshooting article

Author: v-shils

articles/internet-analyzer/TOC.yml

@@ -22,6 +22,8 @@
   items:
   - name: Internet Analyzer FAQ
     href: internet-analyzer-faq.md
+  - name: Internet Analyzer troubleshooting
+    href: troubleshoot.md
   - name: Internet Analyzer CLI reference
     href: https://docs.microsoft.com/cli/azure/ext/internet-analyzer/internet-analyzer?view=azure-cli-latest
   - name: Azure Roadmap

articles/internet-analyzer/index.yml

@@ -41,16 +41,18 @@ landingContent:
             url: internet-analyzer-embed-client.md
           - text: Configure a Custom Endpoint
             url: internet-analyzer-custom-endpoint.md
-            
+          - text: Interpreting your scorecard
+            url: internet-analyzer-scorecard.md
+
   # Card
   - title: Resources
     linkLists:
       - linkListType: reference 
         links:
           - text: Internet Analyzer FAQ
             url: internet-analyzer-faq.md
-          - text: Interpreting your scorecard
-            url: internet-analyzer-scorecard.md
+          - text: Internet Analyzer troubleshooting
+            url: troubleshoot.md
           - text: Internet Analyzer CLI reference
             url: https://docs.microsoft.com/cli/azure/ext/internet-analyzer/internet-analyzer?view=azure-cli-latest
 

articles/internet-analyzer/troubleshoot.md

@@ -0,0 +1,26 @@
+---
+title: 'Azure Internet Analyzer troubleshooting | Microsoft Docs'
+description: The troubleshooting reference for Azure Internet Analyzer. 
+services: internet-analyzer
+author: diego-perez-botero
+
+ms.service: internet-analyzer
+ms.topic: guide
+ms.date: 12/04/2019
+ms.author: dibotero
+---
+# Azure Internet Analyzer troubleshooting
+
+This article contains troubleshooting steps for common Internet Analyzer issues.
+
+## Azure Portal
+**"Not enough measurements have been collected for this scorecard" in the Scorecards section**
+
+Note that:
+- Measurement data will only be collected if the Internet Analyzer profile's client script has been embedded into an application that is receiving real user traffic. Synthetic traffic (for example, Azure WebApp Performance Tests) does not typically execute embedded Javascript code, so no measurements will be generated by that type of traffic.
+- Time series are generated once an hour, so you’ll need to wait at least that amount of time for new measurement data to show up.
+- Scorecards are generated on a daily basis (at the end of every day, UTC time).
+- Scorecards are only generated if more than 100 measurements were collected for the selected filter combination (Test, Time Period, Country, etc.).
+
+## Next steps
+Read the [Internet Analyzer FAQ](internet-analyzer-faq.md)