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articles/app-service/environment/auto-migration.md

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@@ -22,26 +22,16 @@ If you have an App Service Environment v1 or v2 that was auto-migrated to App Se
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After September 1, 2024, all App Service Environments v1 and v2 are eligible to be automatically migrated (auto-migrated) to App Service Environment v3 at any given time unless otherwise stated. The platform initiates auto-migrations, which are necessary to ensure that your App Service Environment is running on a supported platform.
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> [!NOTE]
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> Auto-migrations and deletions are done in batches. If your App Service Environment isn't auto-migrated yet, it's subject to auto-migration or deletion at any time. The only way to ensure that your App Service Environment isn't unexpectedly auto-migrated or deleted is to request a 30-day grace period.
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> Auto-migrations and deletions are done in batches. If your App Service Environment isn't auto-migrated yet, it's subject to auto-migration or deletion at any time.
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>
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Auto-migrations are done using the [in-place migration feature](migrate.md). There's about one hour of downtime during the migration process. The inbound and outbound IP addresses of your App Service Environment might change during the migration process. Downtime might be longer if you have dependencies on these IP addresses. Downtime might also be longer if you use features that aren't supported in App Service Environment v3.
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## Grace period
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If you need more time to complete your migrations, we can offer a one-time 30-day grace period. Your App Service Environment isn't auto-migrated or deleted during the grace period. When the grace period ends, we attempt to auto-migrate your App Service Environment. If auto-migration isn't feasible, your resources and associated app data are deleted.
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To receive this grace period, go to [Azure portal](https://portal.azure.com) and visit the Migration page for your App Service Environment. If you have more than one App Service Environment, you need to acknowledge and receive a grace period for each of your environments that requires more time to migrate.
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:::image type="content" source="./media/migration/ack-grace-period.png" alt-text="Screenshot that shows the button on the Migration page where you can acknowledge the available one-time 30-day grace period.":::
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Once you receive the grace period, the banner at the top of the Migration page shows the grace period end date. You might need to refresh the page to see the updated banner. It can take up to five minutes for the banner to update with the date.
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:::image type="content" source="./media/migration/grace-period-end-date.png" alt-text="Screenshot that shows the banner on the Migration page where you see the end date for the 30-day grace period that is provided.":::
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If you need more support or have questions, contact Azure Support using the *Open support ticket* option in the Azure portal on the Migration page. It's important that you acknowledge and receive a grace period for each of your environments that require more time to migrate before you open the support request. The acknowledgment and grace period ensures your environments don't get auto-migrated while the support request is being processed.
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:::image type="content" source="./media/migration/migration-support-ticket.png" alt-text="Screenshot that shows the button on the Migration page where you can open a support ticket.":::
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> [!NOTE]
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> As of January 1, 2025, grace periods aren't available. Migrate immediately or open a support ticket to discuss your options.
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>
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## Auto-migration limitations
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- The new App Service Environment v3 is in the same resource group as your old environment.
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- All resources maintain the same names and resource IDs.
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- IP-based TLS/SSL bindings aren't supported in App Service Environment v3. If you have IP-based TLS/SSL bindings, you must remove them once the migration is complete. Your apps don't work until you remove the bindings.
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- App Service Environment v1 in a [Classic virtual network](/previous-versions/azure/virtual-network/create-virtual-network-classic) isn't supported for migration. If you have an App Service Environment v1 in a Classic virtual network, you must [migrate manually](migration-alternatives.md). **Your App Service Environment is eligible for deletion at any time if you don't request a 30-day grace period.**
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- The in-place migration feature isn't available in China East 2 and China North 2. The feature isn't supported there because App Service Environment v3 isn't available in these regions. Therefore, auto-migration isn't possible for App Service Environments in these regions. If you have an App Service Environment in these regions, you must [migrate manually](migration-alternatives.md) to one of the supported regions, such as China East 3 or China North 3. **Your App Service Environment is eligible for deletion at any time if you don't request a 30-day grace period.**
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- App Service Environment v1 in a [Classic virtual network](/previous-versions/azure/virtual-network/create-virtual-network-classic) isn't supported for migration. If you have an App Service Environment v1 in a Classic virtual network, you must [migrate manually](migration-alternatives.md). **Your App Service Environment is eligible for deletion at any time.**
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- The in-place migration feature isn't available in China East 2 and China North 2. The feature isn't supported there because App Service Environment v3 isn't available in these regions. Therefore, auto-migration isn't possible for App Service Environments in these regions. If you have an App Service Environment in these regions, you must [migrate manually](migration-alternatives.md) to one of the supported regions, such as China East 3 or China North 3. **Your App Service Environment is eligible for deletion at any time.**
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For more information about in-place migrations and to see what process is followed during an auto-migration, see the [Migration to App Service Environment v3 using the in-place migration feature](migrate.md).
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### Ineligible for auto-migration
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There are two scenarios where you might be ineligible for auto-migration. The first scenario is if your current environment is in a region that doesn't support App Service Environment v3. The other scenario is if you have an App Service Environment v1 in a Classic virtual network. If you're ineligible for auto-migration and can never auto-migrate, the portal displays a message with the reason why you're ineligible. You must [migrate manually](migration-alternatives.md). **Your App Service Environment is eligible for deletion at any time if you don't request a 30-day grace period.**
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There are two scenarios where you might be ineligible for auto-migration. The first scenario is if your current environment is in a region that doesn't support App Service Environment v3. The other scenario is if you have an App Service Environment v1 in a Classic virtual network. If you're ineligible for auto-migration and can never auto-migrate, the portal displays a message with the reason why you're ineligible. You must [migrate manually](migration-alternatives.md). **Your App Service Environment is eligible for deletion at any time .**
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In some cases, you might be temporarily blocked from auto-migration, but you can resolve the blocking issue and enable auto-migration. For example, if you have a resource lock on your App Service Environment, you can remove the resource lock to enable auto-migration. An auto-migration that is blocked by a resource lock, Azure Policy, or networking configuration is automatically suspended. If you need to unsuspend your App Service Environment, open a support ticket.
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- **Will I be charged for auto-migrations?**
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There's no cost associated with auto-migrating your App Service Environment. You stop being charged for your previous App Service Environment as soon as it shuts down during the migration process. You begin getting charged for your new App Service Environment v3 as soon as it gets deployed.
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- **Why was my App Service Environment deleted?**
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If auto-migration isn't feasible, your resources and associated app data are deleted. We strongly urge you to act now to avoid this scenario. If you need more time to complete your migrations, we can offer a one-time 30-day grace period. Your App Service Environment isn't deleted during the grace period. When the grace period ends, we might delete your App Service Environment and all associated data.
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If auto-migration isn't feasible, your resources and associated app data are deleted. We strongly urge you to act now to avoid this scenario.

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