Merge pull request #285429 from dbasantes/main

SMS Pricing and EUDB

Author: Jill Grant

articles/communication-services/concepts/european-union-data-boundary.md

@@ -28,6 +28,26 @@ Calls and meetings can be established in various ways by various users.  We defi
 
 For EU communication resources, when the organizer, initiator, or guests join a call from the EU, processing and storage of personal data will be limited to the EU.
 
+## SMS
+
+Azure Communication Services guarantees that SMS data within the EUDB is stored in EUDB regions. As of today, we process and store data in the Netherlands, Ireland or Switzerland regions, ensuring no unauthorized data transfer outside the EEA.  
+Also, Azure Communication Services employs advanced security measures, including encryption, to protect SMS data both at rest and in transit. Customers can select their preferred data residency within the EUDB, making sure data remains within the designated EU regions. 
+
+#### SMS EUDB FAQ
+
+**What happens with SMS data in the UK?** 
+
+While the UK is no longer part of the EU, Azure Communication Services processes data for the UK within the EUDB. As of today, data processing and storage occur within the Netherlands, Ireland or Switzerland regions, maintaining compliance with EU regulations.  
+
+**What happens when an SMS recipient is outside the EU?** 
+
+If an SMS recipient is outside the EU, the core data processing and storage remain within the EUDB (Netherlands, Ireland or Switzerland regions). However, for the SMS to be delivered, it may be routed through networks outside the EU, depending on the recipient's location and carrier, which is necessary for successful message delivery. 
+
+**Can data be transferred to non-EU regions under any circumstances?** 
+
+Yes, to deliver SMS to recipients outside the EU, some data routing may occur outside the EUDB, but this is strictly for message delivery purposes. Data processing and storage at rest still comply with the EUDB regulations. 
+
+
 ## Messaging
 
 All threads created from an EU resource will process and storage personal data in the EU. 

articles/communication-services/concepts/includes/sms-alphanumeric-sender-id-pricing.md

@@ -13,6 +13,12 @@ ms.custom: Include file
 ms.author: prakulka
 ---
 
+> [!IMPORTANT]
+>- For billing locations in the US and Puerto Rico – Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits are not eligible for purchasing the products. Additionally, customer spend on the products is not eligible for Microsoft Azure Consumption Commitment drawdown.
+>
+>
+>- For billing locations outside the US and Puerto Rico Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits are not eligible for purchasing the products.
+
 The Alphanumeric sender ID service requires enabling alphanumeric sender ID through the Azure portal. Once the alphanumeric sender ID service is enabled, pay-as-you-go pricing applies to the usage fee. The usage fee is determined by the destination of the message.
 
 ##  Alphanumeric sender ID  Pricing

articles/communication-services/concepts/includes/sms-shortcode-pricing.md

@@ -15,6 +15,12 @@ ms.author: prakulka
 >[!Important] 
 >Short Code availability is currently restricted to Azure enterprise subscriptions that have a billing address in the United States, Canada, and United Kingdom.
 
+> [!IMPORTANT]
+>- For billing locations in the US and Puerto Rico – Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits are not eligible for purchasing the products. Additionally, customer spend on the products is not eligible for Microsoft Azure Consumption Commitment drawdown.
+>
+>
+>- For billing locations outside the US and Puerto Rico Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits are not eligible for purchasing the products.
+
 The Short Code service requires provisioning a short code through the Azure portal. Once a short code is provisioned, pay-as-you-go pricing applies to the leasing fee, usage fee, and the carrier surcharge. The leasing fee, usage fee, and the carrier surcharge are determined by the short code type, location of the short code, destination, and the carrier of the message.
 
 ## Short Codes Pricing

articles/communication-services/concepts/includes/sms-tollfree-pricing.md

@@ -15,6 +15,12 @@ ms.author: prakulka
 >[!Important] 
 >In most cases, customers with Azure subscriptions locations that match the country/region of the Number offer will be able to buy the Number. However, US and Canada numbers may be purchased by customers with Azure subscription locations in other countries/regions. Please see [here](../numbers/sub-eligibility-number-capability.md) for details on in-country and cross-country purchases.
 
+> [!IMPORTANT]
+>- For billing locations in the US and Puerto Rico – Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits are not eligible for purchasing the products. Additionally, customer spend on the products is not eligible for Microsoft Azure Consumption Commitment drawdown.
+>
+>
+>- For billing locations outside the US and Puerto Rico Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits are not eligible for purchasing the products.
+
 The Toll-free SMS service requires provisioning a toll-free number through the Azure portal. Once a toll-free number is provisioned, pay-as-you-go pricing applies to the leasing fee, and the usage fee. The leasing fee, and the usage fee is determined by the location of the toll-free, and the destination.
 
 ## Toll Free Pricing