Merge pull request #225297 from aahill/baher-tutorial

Power automate tutorial

Author: American-Dipper

articles/cognitive-services/language-service/custom-text-classification/media/classification.png

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+---
+title: Triage incoming emails with Power Automate
+titleSuffix: Azure Cognitive Services
+description: Learn how to use custom text classification to categorize and triage incoming emails with Power Automate
+services: cognitive-services
+author: aahill
+manager: nitinme
+ms.service: cognitive-services
+ms.subservice: language-service
+ms.topic: tutorial
+ms.date: 01/27/2023
+ms.author: aahi
+---
+
+# Tutorial: Triage incoming emails with power automate
+
+In this tutorial you will categorize and triage incoming email using custom text classification. Using this [Power Automate](/power-automate/getting-started) flow, when a new email is received, its contents will have a classification applied, and depending on the result, a message will be sent to a designated channel on [Microsoft Teams](https://www.microsoft.com/microsoft-teams).
+
+
+## Prerequisites
+
+* Azure subscription - [Create one for free](https://azure.microsoft.com/free/cognitive-services)
+* <a href="https://portal.azure.com/#create/Microsoft.CognitiveServicesTextAnalytics"  title="Create a Language resource"  target="_blank">A Language resource </a>
+    * A trained [custom text classification](../overview.md) model.
+    * You will need the key and endpoint from your Language resource to authenticate your Power Automate flow.
+* A successfully created and deployed [single text classification custom model](../quickstart.md)
+
+
+## Create a Power Automate flow
+
+1. [Sign in to power automate](https://make.powerautomate.com/)
+
+2. From the left side menu, select **My flows** and create a **Automated cloud flow**
+
+    :::image type="content" source="../media/create-flow.png" alt-text="A screenshot of the flow creation screen." lightbox="../media/create-flow.png":::
+
+3. Name your flow `EmailTriage`. Below **Choose your flow's triggers**, search for *email* and select **When a new email arrives**. Then click **create**
+
+    :::image type="content" source="../media/email-flow.png" alt-text="A screenshot of the email flow triggers." lightbox="../media/email-flow.png":::
+
+4. Add the right connection to your email account. This connection will be used to access the email content.
+
+5. To add a Language service connector, search for *Azure Language*.
+  
+    :::image type="content" source="../media/language-connector.png" alt-text="A screenshot of available Azure Language service connectors." lightbox="../media/language-connector.png":::
+
+6. Search for *CustomSingleLabelClassification*.
+
+    :::image type="content" source="../media/single-classification.png" alt-text="A screenshot of Classification connector." lightbox="../media/single-classification.png":::
+
+7. Start by adding the right connection to your connector. This connection will be used to access the classification project.
+
+8. In the documents ID field, add **1**.
+
+9. In the documents text field, add **body** from **dynamic content**.
+
+10. Fill in the project name and deployment name of your deployed custom text classification model.
+
+    :::image type="content" source="../media/classification.png" alt-text="A screenshot project details." lightbox="../media/classification.png":::
+
+11. Add a condition to send a Microsoft Teams message to the right team by:
+    1. Select **results** from **dynamic content**, and add the condition. For this tutorial, we are looking for `Computer_science` related emails. In the **Yes** condition, choose your desired option to notify a team channel. In the **No** condition, you can add additional conditions to perform alternative actions.
+
+    :::image type="content" source="../media/email-triage.png" alt-text="A screenshot of email flow." lightbox="../media/email-triage.png":::
+
+
+## Next steps
+
+* [Use the Language service with Power Automate](../../tutorials/power-automate.md)
+* [Available Language service connectors](/connectors/cognitiveservicestextanalytics)