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Resetting the DBX files
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articles/databox/data-box-deploy-picked-up.md

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@@ -61,29 +61,8 @@ If using Microsoft managed shipping, follow these steps.
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### US & Canada
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Microsoft uses two shipping partners for returning Data Box Disk devices to Azure Data Centers. Microsoft's Canadian and US Government customers use UPS; Microsoft's US public cloud customers are serviced by FedEx.
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#### [US and Canada Government - UPS](#tab/ups)
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[!INCLUDE [data-box-shipping-in-us-canada](../../includes/data-box-shipping-in-us-canada.md)]
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#### [US Public Cloud - FedEx](#tab/fedex)
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Take the following steps if you are a US Public Cloud customer returning a Data Box Disk device in the US or Canada.
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1. Use the return shipping label that has the clear plastic sleeve affixed to the box. If the label is damaged or lost:
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- Go to **Overview > Download shipping label** and download a return ship label.
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- Affix the label on the device.
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1. Seal the shipping box and ensure that the return shipping label is visible.
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1. Schedule a pickup with FedEx. To schedule a pickup:
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- Call the local FedEx number: 800-Go-FedEx.
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- Provide the reverse shipment tracking number as shown on your printed label.
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- Contact [Azure Data Box Operations](mailto:[email protected]) if you encounter any issues while scheduling a pickup.
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You can also drop your Data Box Disk at your nearest FedEx drop-off location.
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---
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::: zone-end
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::: zone pivot="europe"

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