Merge pull request #284790 from vac0224/vc-response-codes-2024-08-16

Vc response codes 2024 08 16

Author: denrea

articles/communication-services/.openpublishing.redirection.communication-services.json

@@ -450,6 +450,11 @@
             "source_path_from_root": "/articles/communication-services/concepts/voice-video-calling/media-streaming.md",
             "redirect_url": "/azure/communication-services/concepts/call-automation/audio-streaming-concept",
             "redirect_document_id": false
+        },
+        {
+            "source_path_from_root": "/articles/communication-services/concepts/troubleshooting-codes.md",
+            "redirect_url": "/azure/communication-services/resources/troubleshooting/voice-video-calling/troubleshooting-codes",
+            "redirect_document_id": false
         }
     ]
 }

articles/communication-services/concepts/analytics/logs/voice-and-video-logs.md

@@ -124,8 +124,8 @@ For each endpoint within a call, a distinct call diagnostic log is created for o
 | `RecvResolutionHeight` | The average of vertical size of the incoming video stream that is transmitted during a video/screensharing call. It's measured in pixels and is one of the factors that determines the overall resolution and quality of the video stream. The specific resolution used may depend on the capabilities of the devices and network conditions involved in the call.  <br><br> The stream quality is considered poor when this value is less than 240 for video stream, or less than 768 for screen sharing stream. |
 | `RecvFreezeDurationPerMinuteInMs` | The average freeze duration in milliseconds per minute for incoming video/screensharing stream. Freezes are typically due to bad network condition and can degrade the stream quality.  <br><br> The stream quality is considered poor when this value is greater than 6,000 ms for video stream, or greater than 25,000 ms for screen sharing stream. |
 | `PacketUtilization` | The packets sent or received for a given media stream.  <br><br> Usually the longer the call, the higher the value is. If this value is zero, it could indicate that media is not flowing. |
-| `VideoBitRateAvg` | The average bitrate (bits pers second) for a video or screenshare stream.  <br><br> A low bitrate value could indicate poor network issue. The minimum bitrate (bandwidth) required can be found here: [Network bandwidth](../../voice-video-calling/network-requirements.md#network-bandwidth). |
-| `VideoBitRateMax` | The maximum bitrate (bits pers second) for a video or screenshare stream.  <br><br> A low bitrate value could indicate poor network issue. The minimum bitrate (bandwidth) required can be found here: [Network bandwidth](../../voice-video-calling/network-requirements.md#network-bandwidth). |
+| `VideoBitRateAvg` | The average bitrate (bits per second) for a video or screenshare stream.  <br><br> A low bitrate value could indicate poor network issue. The minimum bitrate (bandwidth) required can be found here: [Network bandwidth](../../voice-video-calling/network-requirements.md#network-bandwidth). |
+| `VideoBitRateMax` | The maximum bitrate (bits per second) for a video or screenshare stream.  <br><br> A low bitrate value could indicate poor network issue. The minimum bitrate (bandwidth) required can be found here: [Network bandwidth](../../voice-video-calling/network-requirements.md#network-bandwidth). |
 | `StreamDirection` | The direction of the media stream. It is either Inbound or Outbound. |
 | `CodecName` | The name of the codec used for processing media streams. It can be OPUS, G722, H264S, SATIN, and so on. |
 
@@ -709,7 +709,8 @@ Each participant can have many different media statistics metrics for a call. Th
 
 ### Error codes 
 
-The `participantEndReason` property contains a value from the set of Calling SDK error codes. You can refer to these codes to troubleshoot issues during the call, for each endpoint. See [Troubleshooting call end response codes for Calling SDK, Call Automation SDK, PSTN, Chat SDK, and SMS SDK](../../troubleshooting-codes.md).
+The `participantEndReason` property contains a value from the set of Calling SDK error codes. You can refer to these codes to troubleshoot issues during the call, for each endpoint. See [Troubleshooting call end response codes for Calling SDK, Call Automation SDK, PSTN, Chat SDK, and SMS SDK](../../../resources/troubleshooting/voice-video-calling/troubleshooting-codes.md).
+
 
 ## Next steps
 

articles/communication-services/concepts/telephony/troubleshooting-pstn-call-failures.md

@@ -51,7 +51,7 @@ For all other `ParticipantEndSubCode` responses that don't start with **560**, t
 
 ## Detailed information on individual error codes
 
-For more information about common error codes and suggested actions, see [Troubleshooting call end response codes for Calling SDK, Call Automation SDK, and PSTN calls](../troubleshooting-codes.md).
+For more information about common error codes and suggested actions, see [Troubleshooting call end response codes for Calling SDK, Call Automation SDK, and PSTN calls](../../resources/troubleshooting/voice-video-calling/troubleshooting-codes.md).
 
 ## Related articles
 

articles/communication-services/concepts/troubleshooting-info.md

@@ -14,7 +14,7 @@ ms.service: azure-communication-services
 # Troubleshooting in Azure Communication Services
 <a name="calling-sdk-error-codes"></a>
 
-This document helps you troubleshoot issues that you may experience within your Communication Services solution. If you're troubleshooting SMS, you can [enable delivery reporting with Event Grid](../quickstarts/sms/handle-sms-events.md) to capture SMS delivery details.
+This document helps you troubleshoot issues that you might experience within your Communication Services solution. If you're troubleshooting SMS, you can [enable delivery reporting with Event Grid](../quickstarts/sms/handle-sms-events.md) to capture SMS delivery details.
 
 ## Getting help
 
@@ -328,7 +328,7 @@ You can find your current Teams license using [licenseDetails](/graph/api/resour
 
 ## Related articles
 - [Troubleshooting Azure Communication Services PSTN call failures](./telephony/troubleshooting-pstn-call-failures.md).
-- [Troubleshooting call end response codes for Calling SDK, Call Automation SDK, PSTN, Chat SDK, and SMS SDK](./troubleshooting-codes.md).
+- [Troubleshooting call end response codes for Calling SDK, Call Automation SDK, PSTN, Chat SDK, and SMS SDK](../resources/troubleshooting/voice-video-calling/troubleshooting-codes.md)(./troubleshooting-codes.md).
 - Access logs for [voice and video](./analytics/logs/voice-and-video-logs.md), [chat](./analytics/logs/chat-logs.md), [email](./analytics/logs/email-logs.md), [network traversal](./analytics/logs/network-traversal-logs.md), [recording](./analytics/logs/recording-logs.md), [SMS](./analytics/logs/sms-logs.md) and [call automation](./analytics/logs/call-automation-logs.md).
 - [Metrics](metrics.md).
 - [Service limits](service-limits.md).

articles/communication-services/concepts/voice-video-calling/troubleshoot-web-voip-quality.md

@@ -92,7 +92,7 @@ For more information, see [End of Call Survey overview](end-of-call-survey-conce
 
 For more information about using Call Quality Dashboard (CQD) to view interop call logs, see [Use CQD to manage call and meeting quality in Microsoft Teams](/microsoftteams/quality-of-experience-review-guide).
 
-For more information about Calling SDK error codes, see [Troubleshooting in Azure Communication Services](../troubleshooting-codes.md). You can use these codes to help determine why a call ended with disruptions.
+For more information about Calling SDK error codes, see [Troubleshooting in Azure Communication Services](../../resources/troubleshooting/voice-video-calling/troubleshooting-codes.md). Use these codes to help determine why a call ended.
 
 To ensure smooth functioning of the application and provide better user experience, app developers should follow a checklist. For more information, see the [Checklist for advanced calling experiences in web browsers - Microsoft Community Hub](https://techcommunity.microsoft.com/t5/azure-communication-services/checklist-for-advanced-calling-experiences-in-web-browsers/ba-p/3266312).