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Update for VM config error page with new troubleshooting tip.
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articles/virtual-desktop/troubleshoot-vm-configuration.md

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ms.service: virtual-desktop
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ms.topic: troubleshooting
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ms.date: 04/30/2020
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ms.date: 05/11/2020
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ms.author: helohr
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manager: lizross
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Redeploy the host operating system with the latest version of the Windows 10, version 1903 image from the Azure Gallery.
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## We couldn't connect to the remote PC because of a security error
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If your users see an error that says, “We couldn't connect to the remote PC because of a security error. If this keeps happening, ask your admin or tech support for help,” validate any existing policies that change default RDP permissions. One policy that might cause this error to appear is “Allow log on through Remote Desktop Services security policy."
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To learn more about this policy, see [Allow log on through Remote Desktop Services](/windows/security/threat-protection/security-policy-settings/allow-log-on-through-remote-desktop-services).
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## Next steps
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- For an overview on troubleshooting Windows Virtual Desktop and the escalation tracks, see [Troubleshooting overview, feedback, and support](troubleshoot-set-up-overview.md).

articles/virtual-desktop/virtual-desktop-fall-2019/troubleshoot-vm-configuration-2019.md

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ms.service: virtual-desktop
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ms.topic: troubleshooting
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ms.date: 03/30/2020
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ms.date: 05/11/2020
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ms.author: helohr
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manager: lizross
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@@ -334,6 +334,12 @@ If your version number says "1809," install [the KB4516077 update](https://suppo
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Redeploy the host operating system with the latest version of the Windows 10, version 1903 image from the Azure Gallery.
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## We couldn't connect to the remote PC because of a security error
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If your users see an error that says, “We couldn't connect to the remote PC because of a security error. If this keeps happening, ask your admin or tech support for help,” validate any existing policies that change default RDP permissions. One policy that might cause this error to appear is “Allow log on through Remote Desktop Services security policy."
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To learn more about this policy, see [Allow log on through Remote Desktop Services](/windows/security/threat-protection/security-policy-settings/allow-log-on-through-remote-desktop-services).
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## Next steps
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- For an overview on troubleshooting Windows Virtual Desktop and the escalation tracks, see [Troubleshooting overview, feedback, and support](troubleshoot-set-up-overview-2019.md).

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