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Merge pull request #207887 from PatrickFarley/limited-access-notes
[cog svcs] update note
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articles/cognitive-services/cognitive-services-limited-access.md

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# Limited Access features for Cognitive Services
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Our vision is to empower developers and organizations to leverage AI to transform society in positive ways. We encourage responsible AI practices to protect the rights and safety of individuals. To achieve this, Microsoft has implemented a Limited Access policy grounded in our [AI Principles](https://www.microsoft.com/ai/responsible-ai) to support responsible deployment of Azure services.
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Our vision is to empower developers and organizations to use AI to transform society in positive ways. We encourage responsible AI practices to protect the rights and safety of individuals. To achieve this, Microsoft has implemented a Limited Access policy grounded in our [AI Principles](https://www.microsoft.com/ai/responsible-ai) to support responsible deployment of Azure services.
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## What is Limited Access?
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Limited Access services require registration, and only customers managed by Microsoft, meaning those who are working directly with Microsoft account teams, are eligible for access. The use of these services is limited to the use case selected at the time of registration. Customers must acknowledge that they have reviewed and agree to the terms of service. Microsoft may require customers to re-verify this information.
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Limited Access services require registration, and only customers managed by Microsoft, meaning those who are working directly with Microsoft account teams, are eligible for access. The use of these services is limited to the use case selected at the time of registration. Customers must acknowledge that they've reviewed and agree to the terms of service. Microsoft may require customers to reverify this information.
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Limited Access services are made available to customers under the terms governing their subscription to Microsoft Azure Services (including the [Service Specific Terms](https://go.microsoft.com/fwlink/?linkid=2018760)). Please review these terms carefully as they contain important conditions and obligations governing your use of Limited Access services.
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Limited Access services are made available to customers under the terms governing their subscription to Microsoft Azure Services (including the [Service Specific Terms](https://go.microsoft.com/fwlink/?linkid=2018760)). Review these terms carefully as they contain important conditions and obligations governing your use of Limited Access services.
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## List of Limited Access services
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- [Computer Vision](/legal/cognitive-services/computer-vision/limited-access?context=/azure/cognitive-services/computer-vision/context/context): Celebrity Recognition feature
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- [Azure Video Indexer](../azure-video-indexer/limited-access-features.md): Celebrity Recognition and Face Identify features
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Features of these services that are not listed above are available without registration.
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Features of these services that aren't listed above are available without registration.
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## FAQ about Limited Access
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### How do I apply for access?
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### How do I register for access?
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Please submit an intake form for each Limited Access service you would like to use:
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Submit a registration form for each Limited Access service you would like to use:
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- [Custom Neural Voice](https://aka.ms/customneural): Pro features
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- [Speaker Recognition](https://aka.ms/azure-speaker-recognition): All features
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- [Face API](https://aka.ms/facerecognition): Identify and Verify features
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- [Computer Vision](https://aka.ms/facerecognition): Celebrity Recognition feature
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- [Azure Video Indexer](https://aka.ms/facerecognition): Celebrity Recognition and Face Identify features
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### How long will the application process take?
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### How long will the registration process take?
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Review may take 5-10 business days. You will receive an email as soon as your application is reviewed.
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Review may take 5-10 business days. You'll receive an email as soon as your registration form is reviewed.
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### Who is eligible to use Limited Access services?
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Limited Access services are available only to customers managed by Microsoft. Additionally, Limited Access services are only available for certain use cases, and customers must select their intended use case in their application.
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Limited Access services are available only to customers managed by Microsoft. Additionally, Limited Access services are only available for certain use cases, and customers must select their intended use case in their registration.
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Please use an email address affiliated with your organization in your application. Applications submitted with personal email addresses will be denied.
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Use an email address affiliated with your organization in your registration. Registration submitted with personal email addresses will be denied.
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If you are not a managed customer, we invite you to submit an application using the same forms and we will reach out to you about any opportunities to join an eligibility program.
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If you aren't a managed customer, we invite you to submit a registration using the same forms and we'll reach out to you about any opportunities to join an eligibility program.
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### What if I don’t know whether I’m a managed customer? What if I don’t know my Microsoft contact or don’t know if my organization has one?
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### What is a managed customer? What if I don’t know whether I’m a managed customer?
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We invite you to submit an intake form for the features you’d like to use, and we’ll verify your eligibility for access.
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Managed customers work with Microsoft account teams. We invite you to submit a registration form for the features you’d like to use, and we’ll verify your eligibility for access. We are not able to accept requests to become a managed customer at this time.
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### What happens if I’m an existing customer and I don’t apply?
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### What happens if I’m an existing customer and I don’t register?
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Existing customers have until June 30, 2023 to submit an intake form and be approved to continue using Limited Access services after June 30, 2023. We recommend allowing 10 business days for review. Without an approved application, you will be denied access after June 30, 2023.
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Existing customers have until June 30, 2023 to submit a registration form and be approved to continue using Limited Access services after June 30, 2023. We recommend allowing 10 business days for review. Without approved registration, you'll be denied access after June 30, 2023.
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The intake forms can be found here:
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The registration forms can be found here:
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- [Custom Neural Voice](https://aka.ms/customneural): Pro features
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- [Speaker Recognition](https://aka.ms/azure-speaker-recognition): All features
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- [Face API](https://aka.ms/facerecognition): Identify and Verify features
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- [Computer Vision](https://aka.ms/facerecognition): Celebrity Recognition feature
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- [Azure Video Indexer](https://aka.ms/facerecognition): Celebrity Recognition and Face Identify features
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### I’m an existing customer who applied for access to Custom Neural Voice or Speaker Recognition, do I have to apply to keep using these services?
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### I’m an existing customer who applied for access to Custom Neural Voice or Speaker Recognition, do I have to register to keep using these services?
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We’re always looking for opportunities to improve our Responsible AI program, and Limited Access is an update to our service gating processes. If you have previously applied for and been granted access to Custom Neural Voice or Speaker Recognition, we request that you submit a new intake form to continue using these services beyond June 30, 2023.
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We’re always looking for opportunities to improve our Responsible AI program, and Limited Access is an update to our service gating processes. If you've previously applied for and been granted access to Custom Neural Voice or Speaker Recognition, we request that you submit a new registration form to continue using these services beyond June 30, 2023.
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If you’re an existing customer using Custom Neural Voice or Speaker Recognition on June 21, 2022, you have until June 30, 2023 to submit an intake form with your selected use case and receive approval to continue using these services after June 30, 2023. We recommend allowing 10 days for application processing. Existing customers can continue using the service until June 30, 2023, after which they must be approved for access. The intake forms can be found here:
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If you were an existing customer using Custom Neural Voice or Speaker Recognition on June 21, 2022, you have until June 30, 2023 to submit a registration form with your selected use case and receive approval to continue using these services after June 30, 2023. We recommend allowing 10 days for registration processing. Existing customers can continue using the service until June 30, 2023, after which they must be approved for access. The registration forms can be found here:
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- [Custom Neural Voice](https://aka.ms/customneural): Pro features
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- [Speaker Recognition](https://aka.ms/azure-speaker-recognition): All features
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### What if my use case is not on the intake form?
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### What if my use case isn't on the registration form?
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Limited Access features are only available for the use cases listed on the intake forms. If your desired use case is not listed, please let us know in this [feedback form](https://aka.ms/CogSvcsLimitedAccessFeedback) so we can improve our service offerings.
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Limited Access features are only available for the use cases listed on the registration forms. If your desired use case isn't listed, let us know in this [feedback form](https://aka.ms/CogSvcsLimitedAccessFeedback) so we can improve our service offerings.
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### Where can I use Limited Access services?
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Search [here](https://azure.microsoft.com/global-infrastructure/services/) for a Limited Access service to view its regional availability. In the Brazil South and UAE North datacenter regions, we are prioritizing access for commercial customers managed by Microsoft.
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Detailed information about supported regions for Custom Neural Voice and Speaker Recognition operations can be found [here](./speech-service/regions.md).
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### What happens to my data if my application is denied?
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### What happens to my data if my registration is denied?
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If you are an existing customer and your application for access is denied, you will no longer be able to use Limited Access features after June 30, 2023. Your data is subject to Microsoft’s data retention [policies](https://www.microsoft.com/trust-center/privacy/data-management#:~:text=If%20you%20terminate%20a%20cloud,data%20or%20renew%20your%20subscription.).
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If you are an existing customer and your registration for access is denied, you will no longer be able to use Limited Access features after June 30, 2023. Your data is subject to Microsoft’s data retention [policies](https://www.microsoft.com/trust-center/privacy/data-management#:~:text=If%20you%20terminate%20a%20cloud,data%20or%20renew%20your%20subscription.).
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## Help and support
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