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Product Backlog Item 1783764: SaaS App Tutorial: Zendesk Update
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articles/active-directory/saas-apps/zendesk-tutorial.md

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---
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title: 'Tutorial: Azure Active Directory integration with Zendesk | Microsoft Docs'
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title: 'Tutorial: Azure AD SSO integration with Zendesk'
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description: Learn how to configure single sign-on between Azure Active Directory and Zendesk.
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services: active-directory
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author: jeevansd
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ms.subservice: saas-app-tutorial
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ms.workload: identity
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ms.topic: tutorial
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ms.date: 12/28/2020
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ms.date: 02/23/2022
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ms.author: jeedes
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---
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# Tutorial: Azure Active Directory single sign-on (SSO) integration with Zendesk
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# Tutorial: Azure AD SSO integration with Zendesk
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In this tutorial, you'll learn how to integrate Zendesk with Azure Active Directory (Azure AD). When you integrate Zendesk with Azure AD, you can:
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In this tutorial, you configure and test Azure AD SSO in a test environment.
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* Zendesk supports **SP** initiated SSO
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* Zendesk supports [**Automated** user provisioning](zendesk-provisioning-tutorial.md)
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* Zendesk supports **SP** initiated SSO.
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* Zendesk supports [**Automated** user provisioning](zendesk-provisioning-tutorial.md).
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## Adding Zendesk from the gallery
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1. If you want to setup Zendesk manually, open a new web browser window and sign into your Zendesk company site as an administrator and perform the following steps:
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1. In the **Zendesk Admin Center**, click on **Security settings** in the **Security** tab.
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1. In the **Zendesk Admin Center**, Go to the **Account -> Security -> Single sign-on** page and click **Configure** in the **SAML**.
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![Screenshot shows the Zendesk Admin Center with Security settings selected.](./media/zendesk-tutorial/settings.png "Security")
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1. Go to the **Single sign-on** page and click on **Edit** in the **SAML**.
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![Screenshot shows the Single sign-on page with Edit selected.](./media/zendesk-tutorial/saml-sso.png "Security")
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1. Perform the following steps in the **SSO** page.
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1. Perform the following steps in the **Single sign-on** page.
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![Single sign-on](./media/zendesk-tutorial/saml-configuration.png "Single sign-on")
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a. In **SAML SSO URL** textbox, paste the value of **Login URL** which you have copied from Azure portal.
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a. Check the **Enabled**.
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b. In **SAML SSO URL** textbox, paste the value of **Login URL** which you have copied from Azure portal.
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b. In **Certificate Fingerprint** textbox, paste the **Thumbprint** value of certificate which you have copied from Azure portal.
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c. In **Certificate fingerprint** textbox, paste the **Thumbprint** value of certificate which you have copied from Azure portal.
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c. In **Remote Logout URL** textbox, paste the value of **Logout URL** which you have copied from Azure portal.
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d. In **Remote logout URL** textbox, paste the value of **Logout URL** which you have copied from Azure portal.
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d. Click **Save**.
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e. Click **Save**.
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### Create Zendesk test user
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