Merge pull request #216888 from yoninalmsft/clear-system-data-sensor

clear system data on sensor

Author: v-dirichards

articles/defender-for-iot/organizations/how-to-manage-individual-sensors.md

@@ -379,7 +379,7 @@ This procedure describes how to download a diagnostics log to send to support in
 This feature is supported for the following sensor versions:
 
 - **22.1.1** - Download a diagnostic log from the sensor console
-- **22.1.3** - For locally-managed sensors, [upload a diagnostics log](how-to-manage-sensors-on-the-cloud.md#upload-a-diagnostics-log-for-support-public-preview) from the **Sites and sensors** page in the Azure portal. This file is automatically sent to support when you open a ticket on a cloud-connected sensor.
+- **22.1.3** - For locally managed sensors, [upload a diagnostics log](how-to-manage-sensors-on-the-cloud.md#upload-a-diagnostics-log-for-support-public-preview) from the **Sites and sensors** page in the Azure portal. This file is automatically sent to support when you open a ticket on a cloud-connected sensor.
 
 [!INCLUDE [root-of-trust](includes/root-of-trust.md)]
 
@@ -391,7 +391,28 @@ This feature is supported for the following sensor versions:
 
     :::image type="content" source="media/release-notes/support-ticket-diagnostics.png" alt-text="Screenshot of the Backup & Restore pane showing the Support Ticket Diagnostics option." lightbox="media/release-notes/support-ticket-diagnostics.png":::
 
-1. For a locally-managed sensor, version 22.1.3 or higher, continue with [Upload a diagnostics log for support](how-to-manage-sensors-on-the-cloud.md#upload-a-diagnostics-log-for-support-public-preview).
+1. For a locally managed sensor, version 22.1.3 or higher, continue with [Upload a diagnostics log for support](how-to-manage-sensors-on-the-cloud.md#upload-a-diagnostics-log-for-support-public-preview).
+
+## Clearing sensor data
+
+In cases where the sensor needs to be relocated or erased, the sensor can be reset.
+
+Clearing data deletes all detected or learned data on the sensor. After clearing data on a cloud connected sensor, cloud inventory will be updated accordingly. Additionally, some actions on the corresponding cloud alerts such as downloading PCAPs or learning alerts will not be supported.
+
+> [!NOTE]
+> Network settings such as IP/DNS/GATEWAY will not be changed by clearing system data.
+
+**To clear system data**:
+
+1. Sign in to the sensor as the **cyberx** user.
+
+1. Select **Support** > **Clear data**.
+
+1. In the confirmation dialog box, select **Yes** to confirm that you do want to clear all data from the sensor and reset it. For example:
+
+    :::image type="content" source="media/how-to-manage-individual-sensors/clear-system-data.png" alt-text="Screenshot of clearing system data on the support page in the sensor console.":::
+
+A confirmation message appears that the action was successful. All learned data, allowlists, policies, and configuration settings are cleared from the sensor.
 
 ## Next steps
 

articles/defender-for-iot/organizations/how-to-troubleshoot-the-sensor-and-on-premises-management-console.md

@@ -242,22 +242,11 @@ Sometimes ICS devices are configured with external IP addresses. These ICS devic
 1. Generate a new data-mining report for internet connections.
 1. In the data-mining report, enter the administrator mode and delete the IP addresses of your ICS devices.
 
-### Clearing sensor data to factory default
-
-In cases where the sensor needs to be relocated or erased, the sensor can be reset to factory default data.
-
-> [!NOTE]
-> Network settings such as IP/DNS/GATEWAY will not be changed by clearing system data.
-
-**To clear system data**:
-1. Sign in to the sensor as the **cyberx** user.
-1. Select **Support** > **Clear system data**, and confirm that you do want to reset the sensor to factory default data.
-
-    :::image type="content" source="media/how-to-troubleshoot-the-sensor-and-on-premises-management-console/warning-screenshot.png" alt-text="Screenshot of warning message.":::
-
-All allowlists, policies, and configuration settings are cleared, and the sensor is restarted.
+### Clearing sensor data
 
+In cases where the sensor needs to be relocated or erased, all learned data can be cleared from the sensor.
 
+For more information on how to clear system data, see [Clearing sensor data](how-to-manage-individual-sensors.md#clearing-sensor-data).
 
 ## Troubleshoot an on-premises management console