* **InvalidLookupReference:** When provisioning certain attributes such as Department and Location in ServiceNow, the values must already exist in a reference table in ServiceNow. For example, you may have two locations (Seattle, Los Angeles) and three departments (Sales, Finance, Marketing) in the **insert table name** table in ServiceNow. If you attempt to provision a user where his department is "Sales" and location is "Seattle" he will be provisioned successfully. If you attempt to provision a user with department "Sales" and location "LA" the user won't be provisioned. The location LA must either be added to the reference table in ServiceNow or the user attribute in Azure AD must be updated to match the format in ServiceNow.
0 commit comments