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Copy file name to clipboardExpand all lines: articles/cost-management-billing/manage/subscription-transfer.md
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---
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title: Azure product transfer hub
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description: This article helps you understand what's needed to transfer Azure subscriptions, reservations, and savings plans and provides links to other articles for more detailed information.
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description: This article helps you understand requirements and support for Azure subscription, reservation, and savings plan transfer and provides links to other articles for more detailed information.
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author: bandersmsft
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ms.reviewer: sgautam
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ms.service: cost-management-billing
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ms.subservice: billing
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ms.topic: conceptual
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ms.date: 04/03/2024
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ms.date: 04/22/2024
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ms.author: banders
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---
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# Azure product transfer hub
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This article describes the types of supported transfers for Azure subscriptions, reservations, and savings plans referred to as _products_. It also helps you understand what's needed to transfer Azure products between different billing agreements and provides links to other articles for more detailed information about specific transfers. Azure products are created upon different Azure agreement types and a transfer from a source agreement type to another varies depending on the source and destination agreement types. Azure product transfers can be an automatic or a manual process, depending on the source and destination agreement type. If it's a manual process, the agreement types determine how much manual effort is needed.
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This article describes the types of supported transfers for Azure subscriptions, reservations, and savings plans referred to as _products_. This article also helps you understand the requirements to transfer Azure products across different billing agreements and it provides links to other articles for in-depth information on specific transfer processes. Azure products are created using different Azure agreement types and a transfer from a source agreement type to another varies depending on the source and destination agreement types. Azure product transfers can be an automatic or a manual process, depending on the source and destination agreement type. If it's a manual process, the agreement types determine how much manual effort is needed.
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> [!NOTE]
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> There are many types of Azure products, however not every product can be transferred from one type to another. Only supported product transfers are documented in this article. If you need help with a situation that isn't addressed in this article, you can create an [Azure support request](https://go.microsoft.com/fwlink/?linkid=2083458) for assistance.
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If you're an Enterprise Agreement (EA) customer, your enterprise administrators can transfer billing ownership of your products between accounts in the Azure portal. For more information, see [Change Azure subscription or account ownership](direct-ea-administration.md#change-azure-subscription-or-account-ownership).
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This article focuses on product transfers. However, resource transfer is also discussed because it's required for some product transfer scenarios.
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This article focuses on product transfers. However, resource transfer is also discussed because it's necessary for some product transfer scenarios.
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For more information about product transfers between different Microsoft Entra tenants, see [Transfer an Azure subscription to a different Microsoft Entra directory](../../role-based-access-control/transfer-subscription.md).
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- Why is the product transfer required?
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- What's the wanted timeline for the product transfer?
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- What's the product's current offer type and what do you want to transfer it to?
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- Microsoft Online Service Program (MOSP), also known as Pay-As-You-Go (PAYG)
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- Microsoft Online Service Program (MOSP), also known as pay-as-you-go (PAYG)
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- Previous Azure offer in CSP
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- New Azure offer in CSP, also referred to as Azure Plan with a Microsoft Partner Agreement (MPA)
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- Enterprise Agreement (EA)
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- Do you have the required permissions on the product to accomplish a transfer? Specific permission needed for each transfer type is listed in the following product transfer support table.
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- Only the billing administrator of an account can transfer subscription ownership.
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- Only a billing administrator owner can transfer reservation or savings plan ownership.
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- Are there existing subscriptions that benefit from reservations or savings plans and will they need to be transferred with the subscription?
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- Are there existing subscriptions that benefit from reservations or savings plans and do they need to be transferred with the subscription?
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You should have an answer for each question before you continue with any transfer.
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Answers to the above questions can help you to communicate early with others to set expectations and timelines. Product transfer effort varies greatly, but a transfer is likely to take longer than expected.
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Answers for the source and destination offer type questions help define technical paths that you'll need to follow and identify limitations that a transfer combination might have. Limitations are covered in more detail in the next section.
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Understanding the answers to source and destination offer type questions is crucial to determine the technical steps required and to recognize any potential restrictions in the transfer process. Limitations are covered in more detail in the next section.
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## Support plan transfers
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| EA | MCA - individual | • For details, see [Transfer Azure subscription billing ownership for a Microsoft Customer Agreement](mca-request-billing-ownership.md).<br><br> • Self-service reservation and savings plan transfers with no currency change are supported. <br><br> • You can't transfer a savings plan purchased under an Enterprise Agreement enrollment that was bought in a non-USD currency. However, you can [change the savings plan scope](../savings-plan/manage-savings-plan.md#change-the-savings-plan-scope) so that it applies to other subscriptions. |
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| EA | EA | • Transferring between EA enrollments requires a [billing support ticket](https://azure.microsoft.com/support/create-ticket/).<br><br> • Reservations and savings plans automatically get transferred during EA to EA transfers, except in transfers with a currency change.<br><br> • Transfer within the same enrollment is the same action as changing the account owner. For details, see [Change Azure subscription or account ownership](direct-ea-administration.md#change-azure-subscription-or-account-ownership). |
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| EA | MCA - Enterprise | • Transferring all enrollment products is completed as part of the MCA transition process from an EA. For more information, see [Complete Enterprise Agreement tasks in your billing account for a Microsoft Customer Agreement](mca-enterprise-operations.md).<br><br> • If you want to transfer specific products but not all of the products in an enrollment, see [Transfer Azure subscription billing ownership for a Microsoft Customer Agreement](mca-request-billing-ownership.md). <br><br>• Self-service reservation transfers with no currency change are supported. When there's is a currency change during or after an enrollment transfer, reservations paid for monthly are canceled for the source enrollment. Cancellation happens at the time of the next monthly payment for an individual reservation. The cancellation is intentional and only affects monthly reservation purchases. For more information, see [Transfer Azure Enterprise enrollment accounts and subscriptions](../manage/ea-transfers.md#prerequisites-1).<br><br> • You can't transfer a savings plan purchased under an Enterprise Agreement enrollment that was bought in a non-USD currency. You can [change the savings plan scope](../savings-plan/manage-savings-plan.md#change-the-savings-plan-scope) so that it applies to other subscriptions. |
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| EA | MPA | • Transfer is only allowed for direct EA to MPA. A direct EA is signed between Microsoft and an EA customer.<br><br>• Only CSP direct bill partners certified as an [Azure Expert Managed Services Provider (MSP)](https://partner.microsoft.com/membership/azure-expert-msp) can request to transfer Azure products for their customers that have a Direct Enterprise Agreement (EA). For more information, see [Get billing ownership of Azure subscriptions to your MPA account](mpa-request-ownership.md). Product transfers are allowed only for customers who have accepted a Microsoft Customer Agreement (MCA) and purchased an Azure plan with the CSP Program.<br><br> • Transfer from EA Government to MPA isn't supported.<br><br>• There are limitations and restrictions. For more information, see [Transfer EA subscriptions to a CSP partner](transfer-subscriptions-subscribers-csp.md#transfer-ea-or-mca-enterprise-subscriptions-to-a-csp-partner). |
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| MCA - individual | MOSP (PAYG) | • Requires a [billing support ticket](https://azure.microsoft.com/support/create-ticket/).<br><br> • Reservations and savings plans don't automatically transfer and transferring them isn't supported. |
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| EA | MPA | • Transfer is only allowed for direct EA to MPA. A direct EA is signed between Microsoft and an EA customer.<br><br>• Only CSP direct bill partners certified as an [Azure Expert Managed Services Provider (MSP)](https://partner.microsoft.com/membership/azure-expert-msp) can request to transfer Azure products for their customers that have a Direct Enterprise Agreement (EA). For more information, see [Get billing ownership of Azure subscriptions to your MPA account](mpa-request-ownership.md). Product transfers are allowed only for customers that accepted a Microsoft Customer Agreement (MCA) and purchased an Azure plan with the CSP Program.<br><br> • Transfer from EA Government to MPA isn't supported.<br><br>• There are limitations and restrictions. For more information, see [Transfer EA subscriptions to a CSP partner](transfer-subscriptions-subscribers-csp.md#transfer-ea-or-mca-enterprise-subscriptions-to-a-csp-partner). |
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| MCA - individual | MOSP (PAYG) | • Microsoft doesn't support the transfer, so you must move resources yourself. For more information, see [Move resources to a new resource group or subscription](../../azure-resource-manager/management/move-resource-group-and-subscription.md).<br><br> • Reservations and savings plans don't automatically transfer and transferring them isn't supported. |
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| MCA - individual | MCA - individual | • For details, see [Transfer Azure subscription billing ownership for a Microsoft Customer Agreement](mca-request-billing-ownership.md).<br><br> • Self-service reservation and savings plan transfers are supported. |
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| MCA - individual | EA | • The transfer isn’t supported by Microsoft, so you must move resources yourself. For more information, see [Move resources to a new resource group or subscription](../../azure-resource-manager/management/move-resource-group-and-subscription.md).<br><br> • Reservations and savings plans don't automatically transfer and transferring them isn't supported. |
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| MCA - individual | EA | • Microsoft doesn't support the transfer, so you must move resources yourself. For more information, see [Move resources to a new resource group or subscription](../../azure-resource-manager/management/move-resource-group-and-subscription.md).<br><br> • Reservations and savings plans don't automatically transfer and transferring them isn't supported. |
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| MCA - individual | MCA - Enterprise | • For details, see [Transfer Azure subscription billing ownership for a Microsoft Customer Agreement](mca-request-billing-ownership.md).<br><br>• Self-service reservation and savings plan transfers are supported. |
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| MCA - Enterprise | EA | • The transfer isn’t supported by Microsoft, so you must move resources yourself. For more information, see [Move resources to a new resource group or subscription](../../azure-resource-manager/management/move-resource-group-and-subscription.md).<br><br> • Reservations and savings plans don't automatically transfer and transferring them isn't supported. |
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| MCA - Enterprise | MOSP | • Requires a [billing support ticket](https://azure.microsoft.com/support/create-ticket/).<br><br> • Reservations and savings plans don't automatically transfer and transferring them isn't supported. |
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| MCA - Enterprise | EA | • Microsoft doesn't support the transfer, so you must move resources yourself. For more information, see [Move resources to a new resource group or subscription](../../azure-resource-manager/management/move-resource-group-and-subscription.md).<br><br> • Reservations and savings plans don't automatically transfer and transferring them isn't supported. |
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| MCA - Enterprise | MOSP | • Microsoft doesn't support the transfer, so you must move resources yourself. For more information, see [Move resources to a new resource group or subscription](../../azure-resource-manager/management/move-resource-group-and-subscription.md).<br><br> • Reservations and savings plans don't automatically transfer and transferring them isn't supported. |
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| MCA - Enterprise | MCA - individual | • For details, see [Transfer Azure subscription billing ownership for a Microsoft Customer Agreement](mca-request-billing-ownership.md).<br><br> • Self-service reservation and savings plan transfers are supported. |
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| MCA - Enterprise | MCA - Enterprise | • For details, see [Transfer Azure subscription billing ownership for a Microsoft Customer Agreement](mca-request-billing-ownership.md).<br><br> • Self-service reservation and savings plan transfers are supported. |
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| MCA - Enterprise | MPA | • Only CSP direct bill partners certified as an [Azure Expert Managed Services Provider (MSP)](https://partner.microsoft.com/membership/azure-expert-msp) can request to transfer Azure products for their customers that have a Microsoft Customer Agreement with a Microsoft representative. For more information, see [Get billing ownership of Azure subscriptions to your MPA account](mpa-request-ownership.md). Product transfers are allowed only for customers who have accepted a Microsoft Customer Agreement (MCA) and purchased an Azure plan with the CSP Program.<br><br> • Self-service reservation and savings plan transfers are supported.<br><br> • There are limitations and restrictions. For more information, see [Transfer EA subscriptions to a CSP partner](transfer-subscriptions-subscribers-csp.md#transfer-ea-or-mca-enterprise-subscriptions-to-a-csp-partner). |
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| MCA - Enterprise | MPA | • Only CSP direct bill partners certified as an [Azure Expert Managed Services Provider (MSP)](https://partner.microsoft.com/membership/azure-expert-msp) can request to transfer Azure products for their customers that have a Microsoft Customer Agreement with a Microsoft representative. For more information, see [Get billing ownership of Azure subscriptions to your MPA account](mpa-request-ownership.md). Product transfers are allowed only for customers that accepted a Microsoft Customer Agreement (MCA) and purchased an Azure plan with the CSP Program.<br><br> • Self-service reservation and savings plan transfers are supported.<br><br> • There are limitations and restrictions. For more information, see [Transfer EA subscriptions to a CSP partner](transfer-subscriptions-subscribers-csp.md#transfer-ea-or-mca-enterprise-subscriptions-to-a-csp-partner). |
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| Previous Azure offer in CSP | Previous Azure offer in CSP | • Requires a [billing support ticket](https://azure.microsoft.com/support/create-ticket/).<br><br> • Reservations don't automatically transfer and transferring them isn't supported. |
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| Previous Azure offer in CSP | MPA | For details, see [Transfer a customer's Azure subscriptions to a different CSP (under an Azure plan)](/partner-center/transfer-azure-subscriptions-under-azure-plan). |
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| MPA | EA | • Automatic transfer isn't supported. Any transfer requires resources to move from the existing MPA product manually to a newly created or an existing EA product.<br><br> • Use the information in the [Perform resource transfers](#perform-resource-transfers) section. <br><br> • Reservations and savings plan don't automatically transfer and transferring them isn't supported. |
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### You pay for usage when you receive ownership
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Your account is responsible for payment for any usage that is reported from the time of transfer onwards. There may be some usage that took place before the transfer but was reported afterwards. The usage is included in your account's bill.
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Your account is responsible for payment for any usage that is reported from the time of transfer onwards. There might be some usage that took place before the transfer but was reported afterwards. The usage is included in your account's bill.
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### Transfer Enterprise Agreement product ownership
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### Cancel a prior support plan
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If you have an Azure support plan and you transfer all of your Azure subscriptions to a new agreement, then you must cancel the support plan because it doesn't transfer with the subscriptions. For example, when you transfer a Microsoft Online Subscription Agreement (an Azure subscription purchased on the web) to the Microsoft Customer Agreement. To cancel your support plan:
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When you move your Azure subscriptions to a new agreement, remember to cancel your existing Azure support plan. It doesn't automatically move with the subscriptions. For example, when you transfer a Microsoft Online Subscription Agreement (an Azure subscription purchased on the web) to the Microsoft Customer Agreement. To cancel your support plan:
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Use your account administrator credentials for your old account if the credentials differ from the ones used to access your new Microsoft Customer Agreement account.
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### Access your historical invoices
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You may want to access your invoices for your old Microsoft Online Subscription Agreement account (an Azure subscription purchased on the web) after you transfer billing ownership to your new Microsoft Customer Agreement account. To do so, use the following steps:
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You might want to access your invoices for your old Microsoft Online Subscription Agreement account (an Azure subscription purchased on the web) after you transfer billing ownership to your new Microsoft Customer Agreement account. To do so, use the following steps:
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Use your account administrator credentials for your old account if the credentials differ from the ones used to access your new Microsoft Customer Agreement account.
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Any charges after the time of transfer appear on the new account's invoice. Charges before the time of transfer appear on the previous account's invoice.
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The original billing owner of the subscriptions is responsible for any charges that were reported up to the time that the transfer completes. Your invoice section is responsible for charges reported from the time of transfer onwards. There may be some charges that happened before the transfer but were reported afterward. The charges appear on your invoice section.
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The original billing owner of the subscriptions is responsible for any charges that were reported up to the time that the transfer completes. Your invoice section is responsible for charges reported from the time of transfer onwards. There might be some charges that happened before the transfer but were reported afterward. The charges appear on your invoice section.
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