Improve description of collection of additional information during onboarding

Author: rcdun

articles/communications-gateway/deploy.md

@@ -5,7 +5,7 @@ author: rcdun
 ms.author: rdunstan
 ms.service: communications-gateway
 ms.topic: how-to 
-ms.date: 12/16/2022
+ms.date: 03/16/2023
 ---
 
 # Deploy Azure Communications Gateway
@@ -55,19 +55,26 @@ Once your resource has been provisioned, a message appears saying **Your deploym
 
 ## 3. Complete the JSON onboarding file
 
-Your onboarding team needs more information to complete your Operator Connect onboarding. If you're being onboarded to Operator Connect or Teams Phone Mobile by Microsoft, the onboarding team will contact you. Fill in the JSON onboarding file and give it to your onboarding team.
+> [!NOTE]
+>This step is required to set you up as an Operator in the Teams Phone Mobile (TPM) and Operator Connect (OC) environments. Skip this step if you have already onboarded to TPM or OC.
 
-Wait for your onboarding team to confirm that the onboarding process is complete before testing your portal access.
+Before your onboarding team can finish onboarding you to the Operator Connect and/or Teams Phone Mobile environments, you need to provide them with some additional information.
+
+1. Wait for your onboarding team to provide you with a form to collect the additional information. 
+1. Complete the form and give it to your onboarding team.
+1. Wait for your onboarding team to confirm that the onboarding process is complete before testing your portal access.
+
+If you don't already have an onboarding team, contact [email protected], providing your Azure subscription ID and contact details.
 
 ## 4. Test your portal access
 
-Navigate to the [Operator Connect homepage](https://operatorconnect.microsoft.com/) and ensure you're able to sign in.
+Navigate to the [Operator Connect homepage](https://operatorconnect.microsoft.com/) and check that you're able to sign in.
 
 ## 5. Register your deployment's domain name in Active Directory
 
 Microsoft Teams only sends traffic to domains that you've confirmed that you own. Your Azure Communications Gateway deployment automatically receives an autogenerated fully qualified domain name (FQDN). You need to add this domain name to your Active Directory tenant as a custom domain name, share the details with your onboarding team and then verify the domain name. This process confirms that you own the domain.
 
-1. Navigate to your Azure Communications Gateway resource and select **Properties**. You'll see a field named **Domain name**. This name is your deployment's domain name.
+1. Navigate to your Azure Communications Gateway resource and select **Properties**. Find the field named **Domain name**. This name is your deployment's domain name.
 1. Complete the following procedure: [Add your custom domain name to Azure AD](../active-directory/fundamentals/add-custom-domain.md#add-your-custom-domain-name-to-azure-ad).
 1. Share your DNS TXT record information with your onboarding team. Wait for your onboarding team to confirm that the DNS TXT record has been configured correctly.
 1. Complete the following procedure: [Verify your custom domain name](../active-directory/fundamentals/add-custom-domain.md#verify-your-custom-domain-name).