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Updating troubleshooting guide for ANIS
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---
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title: Get support for Azure Native Dynatrace Service
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description: This article provides information about troubleshooting Dynatrace for Azure
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ms.topic: conceptual
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ms.date: 06/20/2024
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---
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# Get support for Azure Native Dynatrace Service
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In this article, you learn how to contact support when working with an Azure Native Dynatrace Service resource. Before contacting support, see [Fix common errors](dynatrace-troubleshoot.md).
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## Contact support
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To contact support about the Azure Native Dynatrace Service, select **New Support request** in the left pane. Select the link to the Dynatrace support website.
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:::image type="content" source="media/dynatrace-troubleshoot/dynatrace-support.png" alt-text="Screenshot showing new support request selected in resource menu.":::
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## Next steps
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- Learn about [managing your instance](dynatrace-how-to-manage.md) of Dynatrace.
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- Get started with Azure Native Dynatrace Service on
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> [!div class="nextstepaction"]
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> [Azure portal](https://portal.azure.com/#view/HubsExtension/BrowseResource/resourceType/Dynatrace.Observability%2Fmonitors)
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> [!div class="nextstepaction"]
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> [Azure Marketplace](https://azuremarketplace.microsoft.com/marketplace/apps/dynatrace.dynatrace_portal_integration?tab=Overview)

articles/partner-solutions/dynatrace/dynatrace-troubleshoot.md

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description: This article provides information about troubleshooting Dynatrace for Azure
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ms.topic: conceptual
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ms.date: 02/02/2023
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ms.date: 06/20/2024
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---
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# Troubleshoot Azure Native Dynatrace Service
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In this article, you learn how to contact support when working with an Azure Native Dynatrace Service resource. Before contacting support, see [Fix common errors](#fix-common-errors).
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## Contact support
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To contact support about the Azure Native Dynatrace Service, select **New Support request** in the left pane. Select the link to the Dynatrace support website.
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:::image type="content" source="media/dynatrace-troubleshoot/dynatrace-support.png" alt-text="Screenshot showing new support request selected in resource menu.":::
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## Fix common errors
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This document contains information about troubleshooting your solutions that use Dynatrace.
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### Marketplace purchase errors

articles/partner-solutions/dynatrace/toc.yml

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- name: Manage Dynatrace
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href: dynatrace-how-to-manage.md
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- name: Troubleshoot
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href: dynatrace-troubleshoot.md
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items:
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- name: Get support
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href: dynatrace-get-support.md
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- name: Fix common errors
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href: dynatrace-troubleshoot.md
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- name: Reference
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items:
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- name: Python
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---
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title: Get support for Azure Native New Relic Service
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description: Learn about troubleshooting Azure Native New Relic Service.
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ms.topic: conceptual
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ms.date: 06/20/2024
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---
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# Get support for Azure Native New Relic Service
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In this article, you learn how to contact support when working with an Azure Native New Relic Service resource. Before contacting support, see [Fix common errors](new-relic-troubleshoot.md).
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## Contact support
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1. In the Azure portal, go to the resource.
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1. On the left pane, under **Support + troubleshooting**, select **New Support Request**.
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1. Select the link to go to the [New Relic support website](https://support.newrelic.com/) and raise a request.
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:::image type="content" source="media/new-relic-troubleshoot/new-relic-support.png" alt-text="Screenshot that shows the pane for a New Relic support request.":::
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## Next steps
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- [Manage Azure Native New Relic Service](new-relic-how-to-manage.md)
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- Get started with Azure Native New Relic Service on
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> [!div class="nextstepaction"]
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> [Azure portal](https://portal.azure.com/#view/HubsExtension/BrowseResource/resourceType/NewRelic.Observability%2Fmonitors)
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> [!div class="nextstepaction"]
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> [Azure Marketplace](https://azuremarketplace.microsoft.com/marketplace/apps/newrelicinc1635200720692.newrelic_liftr_payg?tab=Overview)

articles/partner-solutions/new-relic/new-relic-troubleshoot.md

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This article describes how to fix common problems when you're working with Azure Native New Relic Service resources.
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Try the troubleshooting information in this article first. If that doesn't work, contact New Relic support:
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1. In the Azure portal, go to the resource.
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1. On the left pane, under **Support + troubleshooting**, select **New Support Request**.
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1. Select the link to go to the [New Relic support website](https://support.newrelic.com/) and raise a request.
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:::image type="content" source="media/new-relic-troubleshoot/new-relic-support.png" alt-text="Screenshot that shows the pane for a New Relic support request.":::
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## Fix common errors
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### Marketplace purchase errors
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[!INCLUDE [marketplace-purchase-errors](../includes/marketplace-purchase-errors.md)]

articles/partner-solutions/new-relic/toc.yml

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- name: Manage Azure Native New Relic service
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href: new-relic-how-to-manage.md
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- name: Troubleshoot
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href: new-relic-troubleshoot.md
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- name: Troubleshoot
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items:
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- name: Get support
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href: new-relic-get-support.md
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- name: Fix common errors
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href: new-relic-troubleshoot.md
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- name: Reference
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- name: REST API

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