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fixing review comments from docs-team
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articles/operator-nexus/includes/contact-support.md

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ms.service: azure-operator-nexus
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---
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## Still Having Issues?
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## Still having issues?
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If the steps outlined didn't provide a path to resolve the issue or if you still have questions [contact support].
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Please, provide as much detail as possible about the issue you're experiencing, including any error messages or logs that may be relevant.
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articles/operator-nexus/troubleshoot-cluster-heartbeat-connection-status-disconnected.md

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For a Cluster, the `ClusterConnectionStatus` represents the stability in the connection between the on-premises Cluster and its ability to reach the Cluster Manager.
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> [!IMPORTANT]
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> The `ClusterConnectionStatus` **doesn't** represent or is related to the health or connectivity of the Arc Connected Kubernetes Cluster.
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> The `ClusterConnectionStatus` **doesn't** represent nor is it related to the health or connectivity of the Arc Connected Kubernetes Cluster.
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> The `ClusterConnectionStatus` indicates that the Cluster is successful in sending heartbeats and receiving acknowledgment from the Cluster Manager.
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[!include[prereqAzCLI](./includes/baremetal-machines/prerequisites-azure-cli-bare-metal-machine-actions.md)]
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The value of `ClusterConnectionStatus` is visible in the Azure portal in the Cluster resource view.
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![ClusterConnectionStatus](./media/troubleshoot-cluster-heartbeat-connection-status/az-portal-cluster-connection-status.png)
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:::image type="content" source="media/troubleshoot-cluster-heartbeat-connection-status/azure-portal-cluster-connection-status.png" alt-text="Screenshot of ClusterConnectionStatus property as shown in the Azure portal." lightbox="media/troubleshoot-cluster-heartbeat-connection-status/azure-portal-cluster-connection-status.png":::
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Or, you can use the Azure CLI to see the value of `ClusterConnectionStatus`:
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The image shows a general representation of the components responsible for emitting the `NexusClusterConnectionStatus` metric.
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![ClusterHeartbeatComponents](./media/troubleshoot-Cluster-heartbeat-connection-status/cluster-connection-status-components-for-metric.png)
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:::image type="content" source="media/troubleshoot-Cluster-heartbeat-connection-status/cluster-connection-status-components-for-metric.png" alt-text="Diagram that shows the components responsible for emitting the NexusClusterConnectionStatus metric." lightbox="media/troubleshoot-Cluster-heartbeat-connection-status/cluster-connection-status-components-for-metric.png":::
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### ClusterConnectionStatus isn't the same as Arc Connected Cluster status
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articles/operator-nexus/troubleshoot-resource-health-alerts.md

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title: Troubleshoot resource health alerts
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title: Troubleshoot Azure Operator Nexus resource health alerts
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titleSuffix: Azure Operator Nexus
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description: Find troubleshooting guides for platform-emitted resource health alerts.
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ms.service: azure-operator-nexus
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ms.custom: troubleshooting
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[Troubleshoot Cluster heartbeat connection status shows disconnected]: ./troubleshoot-cluster-heartbeat-connection-status-disconnected.md
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## Please Contact Support
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## Please contact support
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For some resource health alerts, troubleshooting guides are not available.
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If you encounter these alerts, it is recommended to [contact Azure support] for further assistance.

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