Merge pull request #230858 from amsliu/pim-update

PIM activation and deactivation article changes

Author: prmerger-automator[bot]

articles/active-directory/privileged-identity-management/groups-activate-roles.md

@@ -10,7 +10,7 @@ ms.topic: how-to
 ms.tgt_pltfrm: na
 ms.workload: identity
 ms.subservice: pim
-ms.date: 01/12/2023
+ms.date: 3/15/2023
 ms.author: amsliu
 ms.reviewer: ilyal
 ms.custom: pim
@@ -23,6 +23,11 @@ In Azure Active Directory (Azure AD), part of Microsoft Entra, you can use Privi
 
 This article is for eligible members or owners who want to activate their group membership or ownership in PIM.
 
+>[!IMPORTANT]
+>When a group membership or ownership is activated, Azure AD PIM temporarily adds an active assignment. Azure AD PIM creates an active assignment (adds user as member or owner of the group) within seconds. When deactivation (manual or through activation time expiration) happens, Azure AD PIM removes user’s group membership or ownership within seconds as well.
+>
+>Application may provide access to users based on their group membership. In some situations, application access may not immediately reflect the fact that user was added to the group or removed from it. If application previously cached the fact that user is not member of the group – when user tries to access application again, access may not be provided. Similarly, if application previously cached the fact that user is member of the group – when group membership is deactivated, user may still get access. Specific situation depends on the application’s architecture. For some applications, signing out and signing back in may help to get access added or removed.
+
 ## Activate a role
 
 When you need to take on a group membership or ownership, you can request activation by using the **My roles** navigation option in PIM.
@@ -76,15 +81,6 @@ You can view the status of your pending requests to activate. It is specifically
 
 When you select **Cancel**, the request will be canceled. To activate the role again, you will have to submit a new request for activation.
 
-## Troubleshoot
-
-### Permissions are not granted after activating a role
-
-When you activate a role in PIM, the activation may not instantly propagate to all portals that require the privileged role. Sometimes, even if the change is propagated, web caching in a portal may result in the change not taking effect immediately. If your activation is delayed, here is what you should do.
-
-1. Sign out of the Azure portal and then sign back in.
-1. In PIM, verify that you are listed as the member of the role.
-
 ## Next steps
 
 - [Approve activation requests for group members and owners (preview)](groups-approval-workflow.md)

articles/active-directory/privileged-identity-management/pim-how-to-activate-role.md

@@ -6,14 +6,13 @@ documentationcenter: ''
 author: amsliu
 manager: amycolannino
 editor: ''
-
 ms.service: active-directory
 ms.topic: how-to
 ms.workload: identity
 ms.subservice: pim
-ms.date: 02/02/2022
+ms.date: 3/15/2023
 ms.author: amsliu
-ms.reviewer: shaunliu
+ms.reviewer: ilyal
 ms.custom: pim
 ms.collection: M365-identity-device-management
 ---
@@ -25,6 +24,11 @@ If you have been made *eligible* for an administrative role, then you must *acti
 
 This article is for administrators who need to activate their Azure AD role in Privileged Identity Management.
 
+>[!IMPORTANT]
+>When a role is activated, Azure AD PIM temporarily adds active assignment for the role. Azure AD PIM creates active assignment (assigns user to a role) within seconds. When deactivation (manual or through activation time expiration) happens, Azure AD PIM removes the active assignment within seconds as well.
+>
+>Application may provide access based on the role the user has. In some situations, application access may not immediately reflect the fact that user got role assigned or removed. If application previously cached the fact that user does not have a role – when user tries to access application again, access may not be provided. Similarly, if application previously cached the fact that user has a role – when role is deactivated, user may still get access. Specific situation depends on the application’s architecture. For some applications, signing out and signing back in may help get access added or removed.
+
 ## Activate a role
 
 When you need to assume an Azure AD role, you can request activation by opening **My roles** in Privileged Identity Management.
@@ -230,13 +234,7 @@ If you don't require activation of a role that requires approval, you can cancel
 
 ## Deactivate a role assignment
 
-When a role assignment is activated, you'll see a **Deactivate** option in the PIM portal for the role assignment. When you select **Deactivate**, there's a short time lag before the role is deactivated. Also, you can't deactivate a role assignment within five minutes after activation.
-
-## Troubleshoot portal delay
-
-### Permissions aren't granted after activating a role
-
-When you activate a role in Privileged Identity Management, the activation might not instantly propagate to all portals that require the privileged role. Sometimes, even if the change is propagated, web caching in a portal may cause a delay before the change takes effect. If your activation is delayed, sign out of the portal you're trying to perform the action and then sign back in. In the Azure portal, PIM signs you out and back in automatically.
+When a role assignment is activated, you'll see a **Deactivate** option in the PIM portal for the role assignment. Also, you can't deactivate a role assignment within five minutes after activation.
 
 ## Next steps
 

articles/active-directory/privileged-identity-management/pim-resource-roles-activate-your-roles.md

@@ -10,7 +10,7 @@ ms.topic: how-to
 ms.tgt_pltfrm: na
 ms.workload: identity
 ms.subservice: pim
-ms.date: 3/1/2023
+ms.date: 3/15/2023
 ms.author: amsliu
 ms.reviewer: rianakarim
 ms.custom: pim
@@ -26,6 +26,11 @@ This article is for members who need to activate their Azure resource role in Pr
 >[!NOTE]
 >As of March 2023, you may now activate your assignments and view your access directly from blades outside of PIM in the Azure portal. Read more [here](pim-resource-roles-activate-your-roles.md#activate-with-azure-portal).
 
+>[!IMPORTANT]
+>When a role is activated, Azure AD PIM temporarily adds active assignment for the role. Azure AD PIM creates active assignment (assigns user to a role) within seconds. When deactivation (manual or through activation time expiration) happens, Azure AD PIM removes the active assignment within seconds as well.
+>
+>Application may provide access based on the role the user has. In some situations, application access may not immediately reflect the fact that user got role assigned or removed. If application previously cached the fact that user does not have a role – when user tries to access application again, access may not be provided. Similarly, if application previously cached the fact that user has a role – when role is deactivated, user may still get access. Specific situation depends on the application’s architecture. For some applications, signing out and signing back in may help get access added or removed.
+
 ## Activate a role
 
 When you need to take on an Azure resource role, you can request activation by using the **My roles** navigation option in Privileged Identity Management.
@@ -215,7 +220,7 @@ If you do not require activation of a role that requires approval, you can cance
 
 ## Deactivate a role assignment
 
-When a role assignment is activated, you'll see a **Deactivate** option in the PIM portal for the role assignment. When you select **Deactivate**, there's a short time lag before the role is deactivated. Also, you can't deactivate a role assignment within five minutes after activation.
+When a role assignment is activated, you'll see a **Deactivate** option in the PIM portal for the role assignment. Also, you can't deactivate a role assignment within five minutes after activation.
 
 ## Activate with Azure portal
 
@@ -233,15 +238,6 @@ In Access control (IAM) for a resource, you can now select “View my access”
 
 By integrating PIM capabilities into different Azure portal blades, this new feature allows you to gain temporary access to view or edit subscriptions and resources more easily.
 
-## Troubleshoot
-
-### Permissions are not granted after activating a role
-
-When you activate a role in Privileged Identity Management, the activation may not instantly propagate to all portals that require the privileged role. Sometimes, even if the change is propagated, web caching in a portal may result in the change not taking effect immediately. If your activation is delayed, here is what you should do.
-
-1. Sign out of the Azure portal and then sign back in.
-1. In Privileged Identity Management, verify that you are listed as the member of the role.
-
 ## Next steps
 
 - [Extend or renew Azure resource roles in Privileged Identity Management](pim-resource-roles-renew-extend.md)