| `packetLossRateAvg` | The average percentage of packets that are lost. Packet loss directly affects audio quality. Small, individual lost packets have almost no impact, whereas back-to-back burst losses cause audio to cut out completely. The packets being dropped and not arriving at their intended destination cause gaps in the media. This situation results in missed syllables and words, along with choppy video and sharing. <br><br>A packet loss rate of greater than 10% (0.1) is likely having a negative quality impact. This metric is measured for each media stream over the `participantDuration` period in a group call or over the `callDuration` period in a P2P call. |
0 commit comments