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Update articles/communication-services/concepts/voice-video-calling/includes/user-facing-diagnostics-web.md
Co-authored-by: Victor Chapel <[email protected]>
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articles/communication-services/concepts/voice-video-calling/includes/user-facing-diagnostics-web.md

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@@ -20,7 +20,7 @@ User Facing Diagnostics (UFD) are enabled to expose user-impacting events happen
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[Version 1.34.1-beta.2](https://www.npmjs.com/package/@azure/communication-calling/v/1.34.1-beta.2) and higher of the public preview calling SDK support sending Remote UFDs from the WebJS calling SDK.
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User Facing Diagnostics (UFD) allows you to see when local or remote participants are experiencing issues that affect audio-video call quality. UFD provides real-time diagnostics on network conditions, device functionality, and media performance, helping developers identify problems such as poor connectivity, muted microphones, or low bandwidth. While UFD doesn't automatically fix these issues, it allows applications to offer proactive feedback to users, suggesting solutions like checking their internet connection or adjusting device settings. Based on this data, users can either correct the issue themselves (e.g., turn-off video when the network is weak) or display the information through the User Interface.
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User Facing Diagnostics (UFD) enable you to see when local or remote participants are experiencing issues that affect audio-video call quality. UFD provides real-time diagnostics on network conditions, device functionality, and media performance. This diagnostic information helps developers identify problems such as poor connectivity, muted microphones, or low bandwidth. While UFD doesn't automatically fix these issues, it enables applications to offer proactive feedback to users, suggesting solutions like checking their internet connection or adjusting device settings. Based on this data, users can either correct the issue themselves (such as turn-off video when the network is weak) or display the information through the User Interface.
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There are some minor differences in using **remote UFDs** and **local UFDs**. Those differences are:
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- The calling SDK doesn't expose the `speakingWhileMicrophoneIsMuted` via remote UFDs due to privacy concerns.

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