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articles/backup/backup-azure-file-folder-backup-faq.md

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# Common questions about backing up files and folders
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This article has answers to common questions abound backing up files and folders with the Microsoft Azure Recovery Services (MARS) Agent in the [Azure Backup](backup-overview.md) service.
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This article answers common questions abound backing up files and folders with the Microsoft Azure Recovery Services (MARS) Agent in the [Azure Backup](backup-overview.md) service.
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## Configure backups
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The size of the cache folder determines the amount of data that you are backing up.
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* The cache folder volumes should have free space that equals at least 5-10% of the total size of backup data.
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* If the volume has less than 5% free space, either increase the volume size, or move the cache folder to a volume with enough space.
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* If the volume has less than 5% free space, either increase the volume size, or move the cache folder to a volume with enough space by following [these steps](#how-do-i-change-the-cache-location-for-the-mars-agent).
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* If you backup Windows System State, you'll need an additional 30-35 GB of free space in the volume containing the cache folder.
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### How to check if scratch folder is valid and accessible?
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1. By default scratch folder is located at `\Program Files\Microsoft Azure Recovery Services Agent\Scratch`
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2. Make sure the path of your scratch folder location matches with the values of the registry key entries shown below:
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| Registry path | Registry Key | Value |
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| --- | --- | --- |
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| `HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Azure Backup\Config` |ScratchLocation |*New cache folder location* |
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| `HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Azure Backup\Config\CloudBackupProvider` |ScratchLocation |*New cache folder location* |
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| Registry path | Registry Key | Value |
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| --- | --- | --- |
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| `HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Azure Backup\Config` |ScratchLocation |*New cache folder location* |
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| `HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Azure Backup\Config\CloudBackupProvider` |ScratchLocation |*New cache folder location* |
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### How do I change the cache location for the MARS agent?
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1. Run this command in an elevated command prompt to stop the Backup engine:
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```Net stop obengine```
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2. If you have configured System State backup, open Disk Management and unmount the disk(s) with names in the format `"CBSSBVol_<ID>"`.
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3. Don't move the files. Instead, copy the cache space folder to a different drive that has sufficient space.
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4. Update the following registry entries with the path of the new cache folder.
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3. By default, the scratch folder is located at `\Program Files\Microsoft Azure Recovery Services Agent\Scratch`
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4. Copy the entire `\Scratch` folder to a different drive that has sufficient space. Ensure the contents are copied, not moved.
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5. Update the following registry entries with the path of the newly moved scratch folder.
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| Registry path | Registry Key | Value |
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| --- | --- | --- |
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| `HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Azure Backup\Config` |ScratchLocation |*New cache folder location* |
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| `HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Azure Backup\Config\CloudBackupProvider` |ScratchLocation |*New cache folder location* |
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| `HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Azure Backup\Config` |ScratchLocation |*New scratch folder location* |
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| `HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Azure Backup\Config\CloudBackupProvider` |ScratchLocation |*New scratch folder location* |
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5. Restart the Backup engine at an elevated command prompt:
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6. Restart the Backup engine at an elevated command prompt:
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```command
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Net stop obengine
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```command
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Net stop obengine
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Net start obengine
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```
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Net start obengine
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```
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6. Run an on-demand backup. After the backup finishes successfully using the new location, you can remove the original cache folder.
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7. Run an on-demand backup. After the backup finishes successfully using the new location, you can remove the original cache folder.
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### Where should the cache folder be located?
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articles/backup/backup-azure-microsoft-azure-backup.md

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2. On the Welcome screen, click the **Next** button. This takes you to the *Prerequisite Checks* section. On this screen, click **Check** to determine if the hardware and software prerequisites for Azure Backup Server have been met. If all prerequisites are met successfully, you will see a message indicating that the machine meets the requirements. Click on the **Next** button.
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![Azure Backup Server - Welcome and Prerequisites check](./media/backup-azure-microsoft-azure-backup/prereq/prereq-screen2.png)
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3. Microsoft Azure Backup Server requires SQL Server Enterprise. Further, the Azure Backup Server installation package comes bundled with the appropriate SQL Server binaries needed if you do not wish to use your own SQL. When starting with a new Azure Backup Server installation, you should pick the option **Install new Instance of SQL Server with this Setup** and click the **Check and Install** button. Once the prerequisites are successfully installed, click **Next**.
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3. The Azure Backup Server installation package comes bundled with the appropriate SQL Server binaries needed. When starting a new Azure Backup Server installation, pick the option **Install new Instance of SQL Server with this Setup** and click the **Check and Install** button. Once the prerequisites are successfully installed, click **Next**.
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>[!NOTE]
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>If you wish to use your own SQL server, the supported SQL Server versions are SQL Server 2014 SP1 or higher, 2016 and 2017. All SQL Server versions should be Standard or Enterprise 64-bit.
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>Azure Backup Server will not work with a remote SQL Server instance. The instance being used by Azure Backup Server needs to be local. If you are using an existing SQL server for MABS, the MABS setup only supports the use of *named instances* of SQL server.
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![Azure Backup Server - SQL check](./media/backup-azure-microsoft-azure-backup/sql/01.png)
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If a failure occurs with a recommendation to restart the machine, do so and click **Check Again**. If there are any SQL configuration issues, reconfigure SQL as per the SQL guidelines and retry to install/upgrade MABS using the existing instance of SQL.
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> [!NOTE]
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> Azure Backup Server will not work with a remote SQL Server instance. The instance being used by Azure Backup Server needs to be local. In case you are using an existing SQL server for MABS, MABS setup only supports the use of *named instances* of SQL server.
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**Manual configuration**
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When you use your own instance of SQL, make sure you add builtin\Administrators to sysadmin role to master DB.

articles/backup/backup-support-matrix-mars-agent.md

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Compressed stream| Not supported. Skipped.
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Sparse stream| Not supported. Skipped.
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OneDrive (synced files are sparse streams)| Not supported.
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Folders with DFS Replication enabled | Not supported.
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## Supported drives or volumes for backup
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