-When you install Azure AD Connect and you start synchronizing, the Azure AD sync service (in Azure AD) does a check on every new object and tries to find an existing object to match. There are three attributes used for this process: **userPrincipalName**, **proxyAddresses**, and **sourceAnchor**/**immutableID**. A match on **userPrincipalName** and **proxyAddresses** is known as a **soft match**. A match on **sourceAnchor** is known as **hard match**. For the **proxyAddresses** attribute only the value with **SMTP:**, that is the primary email address, is used for the evaluation.
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