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articles/defender-for-iot/organizations/how-to-troubleshoot-sensor.md

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Use the **Cloud connectivity troubleshooting** page in your OT sensor to learn more about the error that occurred and recommended mitigation actions you can take.
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**To troubleshoot connectivity errors**:
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1. Sign into your OT sensor and do one of the following:
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**To troubleshoot connectivity errors**, sign into your OT sensor and do one of the following:
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- From the sensor's **Overview** page, select the **Learn more** link in the error at the top of the page
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- Select **System settings > System settings > Sensor management > Cloud connectivity troubleshooting**
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- Select **System settings > Sensor management > Health and troubleshooting > Cloud connectivity troubleshooting**
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The **Cloud connectivity troubleshooting** pane opens on the right. If the sensor is connected to the Azure portal, the pane indicates that **The sensor is connected to cloud successfully**. If the sensor isn't connected, a description of the issue and any mitigation instructions are listed instead. For example: <!--need new image-->
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articles/defender-for-iot/organizations/whats-new.md

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For example:
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:::image type="content" source="media/release-notes/connectivity-error.png" alt-text="Screenshot of a connectivity error on the Overview page.":::
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:::image type="content" source="media/release-notes/connectivity-error.png" alt-text="Screenshot of a connectivity error on the Overview page." lightbox="media/release-notes/connectivity-error.png":::
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From your sensor, do one of the following to open the **Cloud connectivity troubleshooting** pane, which provides details about the connectivity issues and mitigation steps:
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- On the **Overview** page, select the **Cloud connectivity error** link
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- Select **System settings > Network monitoring > Customization > Cloud connectivity troubleshooting**
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- Select **System settings > Sensor management > Health and troubleshooting > Cloud connectivity troubleshooting**
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For more information, see [Check sensor - cloud connectivity issues](how-to-troubleshoot-sensor.md#check-sensor---cloud-connectivity-issues).

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