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articles/databox/data-box-disk-faq.md

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ms.custom: mvc
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ms.tgt_pltfrm: NA
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ms.workload: TBD
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ms.date: 08/28/2018
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ms.date: 09/04/2018
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ms.author: alkohli
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---
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# What is Azure Data Box Disk? (Preview)
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Disks are encrypted using Microsoft BitLocker drive encryption, and your encryption keys are managed on the Azure portal. You then copy the data from the customer’s servers. In the datacenter, Microsoft migrates your data from drive to cloud using a fast, private network upload link and uploads it to Azure.
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### Q. When should I use Data Box Disks?
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A. If you have 35 TB of data (or less) that you want to transfer to Azure, you would benefit from using Data Box Disks.
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A. If you have 40 TB of data (or less) that you want to transfer to Azure, you would benefit from using Data Box Disks.
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### Q. What is the price of Data Box Disks?
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A. During the preview, Data Box Disks are available for no charge. Shipping is also free, however, the charges for Azure storage will apply.
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A. For 5 disks each of 8 TB (7 TB usable capacity), the maximum usable capacity is 35 TB. Hence, you can transfer 35 TB of data in one instance. To transfer more data, you need to order more disks.
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### Q. How can I check if Data Box Disks are available in my region?
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A. Data Box Disks are available in US, Canada, and all the countries in European Union during the preview phase.
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A. Data Box Disks are available in US, Canada, Australia, and all the countries in European Union during the preview phase.
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### Q. Which regions can I store data in with Data Box Disks?
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A. Data Box Disk is supported for all regions within US, Canada, and West Europe and North Europe for preview. Only the Azure public cloud regions are supported. The Azure Government or other sovereign clouds are not supported.
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A. Data Box Disk is supported for all regions within US, Canada, Australia, and West Europe and North Europe for preview. Only the Azure public cloud regions are supported. The Azure Government or other sovereign clouds are not supported.
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### Q. Whom should I contact if I encounter any issues with Data Box Disks?
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A. If you encounter any issues with Data Box Disks, please contact [Data Box Disk Support](mailto:[email protected]).

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