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Merge pull request #253104 from austonli/patch-38
Update Prometheus workbooks troubleshooting
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articles/azure-monitor/essentials/prometheus-workbooks.md

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Create dashboards powered by Azure Monitor managed service for Prometheus using [Azure Workbooks](../visualize/workbooks-overview.md).
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This article introduces workbooks for Azure Monitor workspaces and shows you how to query Prometheus metrics using Azure workbooks and the Prometheus query language (PromQL).
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## Pre-requisites
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To query Prometheus metrics from an Azure Monitor workspace you need the following:
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- An Azure Monitor workspace. To create an Azure Monitor workspace see [Create an Azure Monitor Workspace](./azure-monitor-workspace-overview.md?tabs=azure-portal.md).
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## Prerequisites
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To query Prometheus metrics from an Azure Monitor workspace, you need the following:
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- An Azure Monitor workspace. To create an Azure Monitor workspace, see [Create an Azure Monitor Workspace](./azure-monitor-workspace-overview.md?tabs=azure-portal.md).
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- Your Azure Monitor workspace must be [collecting Prometheus metrics](./prometheus-metrics-enable.md) from an AKS cluster.
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- The user must be assigned role that can perform the **microsoft.monitor/accounts/read** operation on the Azure Monitor workspace.
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## Create a Prometheus workbook
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Workbooks supports many visualizations and Azure integrations. For more information about Azure Workbooks, see [Creating an Azure Workbook](../visualize/workbooks-create-workbook.md).
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Workbooks support many visualizations and Azure integrations. For more information about Azure Workbooks, see [Creating an Azure Workbook](../visualize/workbooks-create-workbook.md).
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1. From your Azure Monitor workspace select **Workbooks**.
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1. From your Azure Monitor workspace, select **Workbooks**.
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1. Select **New**.
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1. In the new workbook, select **Add**, and select **Add query** from the dropdown.
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## Troubleshooting
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If your workbook query does not return data:
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If you receive a message indicating that "You currently do not have any Prometheus data ingested to this Azure Monitor workspace":
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- Check that you have sufficient permissions to perform **microsoft.monitor/accounts/read** assigned through Access Control (IAM) in your Azure Monitor workspace
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- Verify that you have turned on metrics collection in the Monitored clusters blade of your Azure Monitor workspace.
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If your workbook query does not return data with a message "You do not have query access":
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- Check that you have sufficient permissions to perform **microsoft.monitor/accounts/read** assigned through Access Control (IAM) in your Azure Monitor workspace.
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- Confirm if your Networking settings support query access. You may need to enable private access through your private endpoint or change settings to allow public access.
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- If you have ad block enabled in your browser, you may need to pause or disable and refresh the workbook in order to view data.
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## Next steps
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* [Collect Prometheus metrics from AKS cluster](./prometheus-metrics-enable.md)

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