Merge pull request #256643 from sdwheeler/sdw-w176756

Add additional domain to allow list for websockets

Author: prmerger-automator[bot]

articles/cloud-shell/troubleshooting.md

@@ -38,14 +38,14 @@ This article covers troubleshooting Cloud Shell common scenarios.
 
 ### Disabling Cloud Shell in a locked down network environment
 
-- **Details**: Administrators may wish to disable access to Cloud Shell for their users. Cloud Shell
+- **Details**: Administrators might want to disable access to Cloud Shell for their users. Cloud Shell
   depends on access to the `ux.console.azure.com` domain, which can be denied, stopping any access
   to Cloud Shell's entry points including `portal.azure.com`, `shell.azure.com`, Visual Studio Code
   Azure Account extension, and `learn.microsoft.com`. In the US Government cloud, the entry point is
   `ux.console.azure.us`; there's no corresponding `shell.azure.us`.
 - **Resolution**: Restrict access to `ux.console.azure.com` or `ux.console.azure.us` via network
-  settings to your environment. The Cloud Shell icon will still exist in the Azure portal, but can't
-  connect to the service.
+  settings to your environment. Even though the Cloud Shell icon still exists in the Azure portal,
+  you can't connect to the service.
 
 ### Storage Dialog - Error: 403 RequestDisallowedByPolicy
 
@@ -69,7 +69,7 @@ This article covers troubleshooting Cloud Shell common scenarios.
 - **Details**: Cloud Shell requires the ability to establish a websocket connection to Cloud Shell
   infrastructure.
 - **Resolution**: Confirm that your network settings to allow sending HTTPS and websocket requests
-  to domains at `*.console.azure.com`.
+  to domains at `*.console.azure.com` and `*.servicebus.windows.net`.
 
 ### Set your Cloud Shell connection to support using TLS 1.2
 
@@ -101,7 +101,7 @@ This article covers troubleshooting Cloud Shell common scenarios.
 > [!NOTE]
 > Azure VMs must have a Public facing IP address.
 
-- **Details**: Due to the default Windows Firewall settings for WinRM the user may see the following
+- **Details**: Due to the default Windows Firewall settings for WinRM the user might see the following
   error:
 
   > Ensure the WinRM service is running. Remote Desktop into the VM for the first time and ensure
@@ -129,7 +129,7 @@ sessions produces a "Tenant User Over Quota" error. If you have a legitimate nee
 your anticipated usage.
 
 Cloud Shell is provided as a free service for managing your Azure environment. It's not as a general
-purpose computing platform. Excessive automated usage may be considered in breach to the Azure Terms
+purpose computing platform. Excessive automated usage can be considered in breach to the Azure Terms
 of Service and could lead to Cloud Shell access being blocked.
 
 ### System state and persistence
@@ -158,7 +158,7 @@ Cloud Shell supports the latest versions of following browsers:
 
 - Windows: <kbd>Ctrl</kbd>+<kbd>c</kbd> to copy is supported but use
   <kbd>Shift</kbd>+<kbd>Insert</kbd> to paste.
-  - FireFox/IE may not support clipboard permissions properly.
+  - FireFox might not support clipboard permissions properly.
 - macOS: <kbd>Cmd</kbd>+<kbd>c</kbd> to copy and <kbd>Cmd</kbd>+<kbd>v</kbd> to paste.
 - Linux: <kbd>CTRL</kbd>+<kbd>c</kbd> to copy and <kbd>CTRL</kbd>+<kbd>Shift</kbd>+<kbd>v</kbd> to paste.