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articles/active-directory/saas-apps/servicenow-tutorial.md

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@@ -289,6 +289,11 @@ In this section, you'll enable B.Simon to use Azure single sign-on by granting a
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![Screenshot of page, with Test Connection highlighted](./media/servicenow-tutorial/tutorial_activate2.png "Activate plugin")
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> [!NOTE]
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> If the Test Connection is failing and you are not able to activate this connection then ServiceNow does offer the override switch. You have to enter **Sys_properties.LIST** in the **Search Navigation** and it will open the new page of System Properties. Here you have to create a new property with the name as **glide.authenticate.multisso.test.connection.mandatory** with **datatype** as **True/False** and then set the **value** as **False**.
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> ![Screenshot of Test Results page](./media/servicenow-tutorial/testconnection-fail.png "Configure single sign-on")
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1. When asked for your credentials, enter them. You'll see the following page. The **SSO Logout Test Results** error is expected. Ignore the error and select **Activate**.
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![Screenshot of Test Results page](./media/servicenow-tutorial/servicenowactivate.png "Configure single sign-on")
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> [!NOTE]
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> If the Test Connection is failing and you are not able to activate this connection then ServiceNow does offer the override switch. You have to enter **Sys_properties.LIST** in the **Search Navigation** and it will open the new page of System Properties. Here you have to create a new property with the name as **glide.authenticate.multisso.test.connection.mandatory** with **datatype** as **True/False** and then set the **value** as **False**.
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![Screenshot of Test Results page](./media/servicenow-tutorial/testconnection-fail.png "Configure single sign-on")
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> ![Screenshot of Test Results page](./media/servicenow-tutorial/testconnection-fail.png "Configure single sign-on")
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* When asked for your credentials, enter them. You'll see the following page. The **SSO Logout Test Results** error is expected. Ignore the error and select **Activate**.
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