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Copy file name to clipboardExpand all lines: articles/azure-monitor/vm/vminsights-configure-workspace.md
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VM insights collects its data from one or more Log Analytics workspaces in Azure Monitor. Prior to onboarding agents, you must create and configure a workspace. This article describes the requirements of the workspace and how to configure it for VM insights.
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> [!IMPORTANT]
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> Configuration of the Log Analytics workspace is only required for using VM insights with virtual machines by using the Log Analytics agent. Virtual machines using Azure Monitor Agent don't use the VMInsights solution that's installed in this configuration. To support Azure Monitor Agent, a standard Log Analytics workspace must be created as described in [Create a Log Analytics workspace](#create-log-analytics-workspace).
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> Configuration of the Log Analytics workspace is only required for using VM insights with virtual machines by using the Log Analytics agent. Virtual machines using Azure Monitor Agent don't use the VMInsights solution that's installed in this configuration. To support Azure Monitor Agent, a standard Log Analytics workspace must be created as described in [Create a Log Analytics workspace](#create-a-log-analytics-workspace).
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## Overview
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A single subscription can use any number of workspaces depending on your requirements. The only requirement of the workspace is that it must be located in a supported location and be configured with the VMInsights solution.
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> When you add the VMInsights solution to the workspace, all existing virtual machines connected to the workspace start to send data to InsightsMetrics. Data for the other data types won't be collected until you add the Dependency agent to those existing virtual machines connected to the workspace.
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### Azure portal
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There are three options for configuring an existing workspace by using the Azure portal. Each option is described.
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There are three options for configuring an existing workspace by using the Azure portal:
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To configure a single workspace, on the **Azure Monitor** menu, select **Virtual Machines**. Select **Other onboarding options** and then select **Configure a workspace**. Select a subscription and a workspace and then select **Configure**.
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-To configure a single workspace, on the **Azure Monitor** menu, select **Virtual Machines**. Select **Other onboarding options** and then select **Configure a workspace**. Select a subscription and a workspace and then select **Configure**.
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[](../vm/media/vminsights-enable-policy/configure-workspace.png#lightbox)
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[](../vm/media/vminsights-enable-policy/configure-workspace.png#lightbox)
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To configure multiple workspaces, on the **Monitor** menu, select **Virtual Machines**. Then select the **Workspace configuration** tab. Set the filter values to display a list of existing workspaces. Select the checkbox next to each workspace to enable it and then select **Configure selected**.
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-To configure multiple workspaces, on the **Monitor** menu, select **Virtual Machines**. Then select the **Workspace configuration** tab. Set the filter values to display a list of existing workspaces. Select the checkbox next to each workspace to enable it and then select **Configure selected**.
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[](../vm/media/vminsights-enable-policy/workspace-configuration.png#lightbox)
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[](../vm/media/vminsights-enable-policy/workspace-configuration.png#lightbox)
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When you enable VM insights on a single virtual machine or virtual machine scale set by using the Azure portal, you can select an existing workspace or create a new one. The VMInsights solution is installed in this workspace if it isn't already. You can then use this workspace for other agents.
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-When you enable VM insights on a single virtual machine or virtual machine scale set by using the Azure portal, you can select an existing workspace or create a new one. The VMInsights solution is installed in this workspace if it isn't already. You can then use this workspace for other agents.
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[](../vm/media/vminsights-enable-portal/enable-vminsights-vm-portal.png#lightbox)
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[](../vm/media/vminsights-enable-portal/enable-vminsights-vm-portal.png#lightbox)
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### Resource Manager template
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The Azure Resource Manager templates for VM insights are provided in an archive file (.zip) that you can [download from our GitHub repo](https://aka.ms/VmInsightsARMTemplates). A template called **ConfigureWorkspace** configures a Log Analytics workspace for VM insights. You deploy this template by using any of the standard methods, including the following sample PowerShell and CLI commands.
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1. Locate the VMInsights solution for your workspace and select it to view its detail.
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1. Select **Delete**.
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:::image type="content" source="media/vminsights-configure-workspace/remove-solution.png" lightbox="media/vminsights-configure-workspace/remove-solution.png" alt-text="Screenshot that shows deleting a solution dialog.":::
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:::image type="content" source="media/vminsights-configure-workspace/remove-solution.png" lightbox="media/vminsights-configure-workspace/remove-solution.png" alt-text="Screenshot that shows deleting a solution dialog.":::
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## Next steps
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- See [Onboard agents to VM insights](vminsights-enable-overview.md) to connect agents to VM insights.
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- You must remove the Log Analytics agent yourself from any machines that are using it. Before you do this step, ensure that the machine isn't relying on any other solutions that require the Log Analytics agent. For more information, see [Migrate to Azure Monitor Agent from Log Analytics agent](../agents/azure-monitor-agent-migration.md).
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- After you verify that no Log Analytics agents are still connected to your Log Analytics workspace, you can [remove the VM Insights solution from the workspace](vminsights-configure-workspace.md#remove-vminsights-solution-from-workspace). It's no longer needed.
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- After you verify that no Log Analytics agents are still connected to your Log Analytics workspace, you can [remove the VM Insights solution from the workspace](vminsights-configure-workspace.md#remove-vminsights-solution-from-a-workspace). It's no longer needed.
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> [!NOTE]
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> To check if you have any machines with both agents sending data to your Log Analytics workspace, run the following [log query](../logs/log-query-overview.md) in [Log Analytics](../logs/log-analytics-overview.md). This query will show the last heartbeat for each computer. If a computer has both agents, it will return two records, each with a different `category`. The Azure Monitor agent will have a `category` of *Azure Monitor Agent*. The Log Analytics agent will have a `category` of *Direct Agent*.
Copy file name to clipboardExpand all lines: articles/azure-monitor/vm/vminsights-troubleshoot.md
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# Troubleshoot VM insights
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This article provides troubleshooting information to help you with problems you might have experienced when you tried to enable or use VM insights.
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## Cannot enable VM insights on a machine
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## Can't enable VM insights on a machine
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When you onboard an Azure virtual machine from the Azure portal, the following steps occur:
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- A default Log Analytics workspace is created if that option was selected.
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## Virtual machine doesn't appear in Map view
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See the following sections for issues with Map view.
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### Is the Dependency agent installed?
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Use the information in the preceding sections to determine if the Dependency agent is installed and working properly.
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### Is your virtual machine sending log and performance data to Azure Monitor Logs?
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Use the log query in the [Performance view has no data](#performance-view-has-no-data) section to determine if data is being collected for the virtual machine. If no data is being collected, use the TestCloudConnectivity tool to determine if you have connectivity issues.
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## Virtual machine appears in map view but has missing data
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## Virtual machine appears in Map view but has missing data
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If the virtual machine is in the **Map** view, the Dependency agent is installed and running, but the kernel driver didn't load, check the log file at the following locations:
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