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Copy file name to clipboardExpand all lines: articles/trusted-signing/faq.yml
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- Note: creating additional identity validation requests for the same entity that is in progress does not help. Identity Validation requests cannot be expedited.
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- question: What if email validation link has expired?
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- If you missed to click on the email verification within 7 dyas, you need to start a new identity validation request. A new link cannot be resent on the same request.
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- If you missed to click on the email verification within 7 days, you need to start a new identity validation request. A new link cannot be resent on the same request.
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- question: What if email validation says "Failed" and you think you never received the email validation link?
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- Create another identity validation request. Ensure that the email address used is not a distribution list and the email address can receive links from external email addresses.
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