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Copy file name to clipboardExpand all lines: articles/operator-nexus/troubleshoot-accepted-cluster-hydration.md
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Operator Nexus relies on mirroring, or hydrating, resources from the on-premises cluster to Azure. When this process is interrupted, the Cluster resource can move to `Accepted`state.
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## Prerequisites
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## Diagnosis
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1. Install the latest version of the [appropriate CLI extensions](howto-install-cli-extensions.md)
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2. Collect the following information:
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- Subscription ID (SUBSCRIPTION)
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- Cluster name (CLUSTER)
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- Resource group (CLUSTER_RG)
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- Managed resource group (CLUSTER_MRG)
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3. Request subscription access to run Azure Operator Nexus network fabric (NF) and network cloud (NC) CLI extension commands.
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4. Sign In to Azure CLI and select the subscription where the cluster is deployed.
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The Cluster status is viewed via the Azure portal or via Azure CLI.
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```bash
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az networkcloud cluster show --resource-group <RESOURCE_GROUP> --name <CLUSTER_NAME>
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```
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## Mitigation steps
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### Triggering the resource sync
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1. From the Cluster resource page in the Azure portal, add a tag to the Cluster resource.
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2.In most cases, the resource moves out of the `Accepted` state.
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2.The resource moves out of the `Accepted` state.
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```bash
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az login
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az account set --subscription <SUBSCRIPTION>
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az resource tag --tags exampleTag=exampleValue --name <CLUSTER> --resource-group <CLUSTER_RG> --resource-type "Microsoft.ContainerService/managedClusters"
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```
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## Verification
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After the tag is applied, the Cluster moves to `Running` state.
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```bash
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az networkcloud cluster show --resource-group <RESOURCE_GROUP> --name <CLUSTER_NAME>
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```
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If the Cluster resource maintains the state after a period of time, less than 5 minutes, contact Microsoft support.
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## Further information
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Learn more about [Azure Arc-enabled Kubernetes](/azure/azure-arc/kubernetes/overview).
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Learn more about how resources are hydrated with [Azure Arc-enabled Kubernetes](/azure/azure-arc/kubernetes/overview).
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