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articles/communication-services/concepts/analytics/logs/call-metrics-log-schema.md

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@@ -24,7 +24,6 @@ Call Metrics logs contain aggregated calling metrics in daily bins based on attr
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## Data Concepts
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a separate page that explains "metrics" conceptually
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what is metric - Based on thresholds defined in ACSCallingMetrics.Goal how many distinct api calls succeded or failed in a daily bucket for dimentions liek SDK version, make model, subcode etc
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what does it measure - Failure and success count for a particualr api call or a complex condition like UFD recovering (count of good UFD>= count of bad UFD)
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Here's a sample of the Call Metrics log: **Ankesh explain each part what they are**
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{
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"TenantId": "4e7403f8-515a-4df5-8e13-59f0e2b76e3a",
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"TimeGenerated": "2025-02-03T05:17:39.1840000Z",

articles/communication-services/concepts/analytics/logs/voice-and-video-logs.md

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@@ -35,7 +35,9 @@ any quality investigations, and using **[Call Diagnostics](../../voice-video-cal
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## Available logs
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Azure Communication Services creates six types of call logs:
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Azure Communication Services creates six types of call logs and they share a common usage log:
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- **Usage Logs**: Contains common information that you can use to reference information across multiple tables. **NEED INPUT FROM TEAM ON THIS**
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- **Call Summary Logs**: Contain basic information about the call, including all the relevant IDs, time stamps, endpoints, and SDK information. For each participant within a call, Communication Services creates a distinct call summary log.
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articles/communication-services/concepts/telephony/troubleshooting-pstn-call-failures.md

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@@ -16,7 +16,7 @@ When you're troubleshooting Azure Communication Services PSTN call failures, we
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## Use ResultCategories to troubleshoot failures
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The `ResultCategories` array is a property of the [call summary log schema](../analytics/logs/voice-and-video-logs.md#call-summary-log-schema). It contains a list of general reasons that describe how the call ended:
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The `ResultCategories` array is a property of the [Call Summary Log Schema](../analytics/logs/call-summary-log-schema.md). It contains a list of general reasons that describe how the call ended:
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- `Success`
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- `Failure`
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## Use ParticipantEndReason and ParticipantEndSubCode to troubleshoot failures
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If the level of detail in `ResultCategories` isn't sufficient when you're troubleshooting PSTN calls, you can use `ParticipantEndReason` and `ParticipantEndSubCode` to understand the reasons why a call ended in greater detail. `ParticipantEndReason` and `ParticipantEndSubCode` are also properties of the [call summary log schema](../analytics/logs/voice-and-video-logs.md#call-summary-log-schema).
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If the level of detail in `ResultCategories` isn't sufficient when you're troubleshooting PSTN calls, you can use `ParticipantEndReason` and `ParticipantEndSubCode` to understand the reasons why a call ended in greater detail. `ParticipantEndReason` and `ParticipantEndSubCode` are also properties of the [Call Summary Log Schema](../analytics/logs/call-summary-log-schema.md).
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### ParticipantEndReason
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