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[Cogsvcs] QnA Maker - fresh - overview - dev cycle
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articles/cognitive-services/QnAMaker/Overview/overview.md

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ms.service: cognitive-services
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ms.subservice: qna-maker
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ms.topic: overview
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ms.date: 11/22/2019
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ms.date: 02/21/2020
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ms.author: diberry
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#customer intent: As a developer, I want to know how to use QnA Maker for my FAQs and product manuals so that I can enable conversational question and answer sessions for my customers.
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QnA Maker provides authoring, training, and publishing along with collaboration permissions to integrate into the full development life cycle.
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> [!div class="mx-imgBorder"]
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> ![Conceptual image of development cycle](../media/qnamaker-overview-learnabout/development-cycle.png)
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## How do I start?
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**Step 1**: Create a QnA Maker resource in the [Azure portal](https://portal.azure.com).
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