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Copy file name to clipboardExpand all lines: articles/cost-management-billing/cost-management-billing-faq.yml
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Free services have limits. Most likely, you exceeded the free limits. See [Avoid charges with your Azure free account](manage/avoid-charges-free-account.md).
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- question: How do I understand my bill and reconcile charges?
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If you bought your Azure subscription through the Azure website, see the [Review your individual Azure subscription bill](understand/review-individual-bill.md) tutorial. The tutorial explains how charges on your invoice relate to the services that you used. You can also leverage the Microsoft Cost Management service to review the charges on the invoice against your detailed daily usage and the various purchases completed within the billing period. See [Explore and analyze costs with cost analysis](costs/quick-acm-cost-analysis.md).
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If you bought your Azure subscription through the Azure website, see the [Review your individual Azure subscription bill](understand/review-individual-bill.md) tutorial. The tutorial explains how charges on your invoice relate to the services that you used. You can also apply the Microsoft Cost Management service to review the charges on the invoice against your detailed daily usage and the various purchases completed within the billing period. See [Explore and analyze costs with cost analysis](costs/quick-acm-cost-analysis.md).
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- question: How do I quickly see my charges?
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See [Explore and analyze costs with cost analysis](costs/quick-acm-cost-analysis.md).
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Cost Management is available for partners whose customers have an Azure Plan. Partners can enable the policy setting to allow their customers to view cost information. For more information, see [Get started with Cost Management for partners](costs/get-started-partners.md). Classic Cloud Solution Provider (CSP) offer isn't supported by Cost Management.
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- question: How can I see forecasted costs?
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In the Azure portal, navigate to **Cost Management + Billing** > **Cost Management** > **Cost analysis**. In the default view, the top chart has the Actual/Amortized cost and forecasted cost sections. The solid color of the chart shows your Actual/Amortized cost. The shaded color shows the forecast cost. . If you can’t see the forecast, you might need to turn it on in the view or you don’t have enough data accumulated to enable forecast to be calculated. For more information, see [Forecasting costs in Cost Analysis](costs/quick-acm-cost-analysis.md#forecasting-costs-in-cost-analysis).
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In the Azure portal, navigate to **Cost Management + Billing** > **Cost Management** > **Cost analysis**. In the default view, the top chart has the Actual/Amortized cost and forecasted cost sections. The solid color of the chart shows your Actual/Amortized cost. The shaded color shows the forecast cost. If you can’t see the forecast, you might need to turn it on in the view or you don’t have enough data accumulated to enable forecast to be calculated. For more information, see [Forecasting costs in Cost Analysis](costs/quick-acm-cost-analysis.md#forecasting-costs-in-cost-analysis).
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- question: How do I view a cost breakdown by Azure service?
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In the Azure portal, navigate **Cost Management + Billing** > **Cost Management** > **Cost analysis**. Select **Cost by service** and then group by **Service tier**. Change the view to **Table**.
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- question: How do I see my invoice costs?
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In the Azure portal, navigate to Cost analysis for the scope associated with the invoice that you're analyzing. Select the **Invoice details** view. Invoice details show you the charges as shown on your invoice. For EA customers, Invoice Details view is based on the relevant calendar month. For Microsoft Customer Agreement (MCA) the view is based on the selected invoice id.
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In the Azure portal, navigate to Cost analysis for the scope associated with the invoice that you're analyzing. Select the **Invoice details** view. Invoice details show you the charges as shown on your invoice. For EA customers, Invoice Details view is based on the relevant calendar month. For Microsoft Customer Agreement (MCA) the view is based on the selected invoice ID.
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- question: How do I view costs for a tag?
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In the Azure portal, navigate to **Cost Management + Billing** > **Cost Management** > **Cost analysis**. Select **Group by** for your tag. Tags aren't available for: tenant resources not associated with subscriptions, subscription resources not deployed to a resource group, or classic resources. Some services don't include tags in usage data. Some purchases, such as reservations and savings plans don’t display tags in Cost Analysis. For more information, see [Tag support for Azure resources](../azure-resource-manager/management/tag-support.md).
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See [Enable Cost Management for Customer Tenant Subscriptions](costs/get-started-partners.md#enable-cost-management-for-customer-tenant-subscriptions) to enable the cost visibility policy for Azure consumed services at retail rates for Azure RBAC users of the subscription. As a direct partner or an indirect provider, you can view the costs in the customer tenant if you're a [billing administrator](/partner-center/account-settings/permissions-overview#billing-admin-role).
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- question: How can I charge back costs?
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You can allocate costs in Cost Management to see the costs that you distribute to subscriptions, resource groups, or tags in cost analysis. For more information, see the [Create and manage Azure cost allocation rules](costs/allocate-costs.md) tutorial. You can also leverage the association of charges to subscriptions, resource groups and tags, to support your chargeback process.
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You can allocate costs in Cost Management to see the costs that you distribute to subscriptions, resource groups, or tags in cost analysis. For more information, see the [Create and manage Azure cost allocation rules](costs/allocate-costs.md) tutorial. You can also leverage the association of charges to subscriptions, resource groups, and tags, to support your chargeback process.
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- question: Can I use Power BI to view costs?
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Yes, you use [Power BI Desktop to connect to Microsoft Cost Management data](/power-bi/connect-data/desktop-connect-azure-cost-management) or you can use the [Cost Management Power BI App for EAs](costs/analyze-cost-data-azure-cost-management-power-bi-template-app.md).
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<a name="why-admin"></a>Cost allocation rules are created at either the enrollment scope (Enterprise Agreement) or the Billing account scope (Microsoft Customer Agreement). To make changes at these scopes, billing administrator privileges are required.
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- question: What can happen if cost allocation rules (sources/targets) overlap?
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<a name="rule-overlap"></a>Rules that have either overlapping sources or overlapping targets aren't recommended. Cost Allocation rules apply in the order by which they were created ( so if any cost allocation rules overlap, the allocation rule with the earliest creation date takes precedence.
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<a name="rule-overlap"></a>Rules that have either overlapping sources or overlapping targets aren't recommended. Cost Allocation rules apply in the order by which they were created, so if any cost allocation rules overlap, the allocation rule with the earliest creation date takes precedence.
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- question: Can I view New Commerce license and consumption products besides Azure in Microsoft Cost Management?
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Yes. Partners with an MCA agreement can buy New Commerce license and consumption products in the Partner Center. The products are invoiced along with your Azure products and you can view the charges in Microsoft Cost Management. The "Provider" dimension helps to distinguish between Azure and license-based products like Microsoft 365 and Dynamics 365.
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- Use [Exports](costs/ingest-azure-usage-at-scale.md) to automatically generate and store large, recurring usage datasets in Azure Storage for analysis at scale.
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- Use the [Cost Details API](automate/get-small-usage-datasets-on-demand.md) to programmatically retrieve smaller, on-demand usage datasets.
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It is best practice to leverage the Exports capability for large or recurring datasets, and the API for smaller, on-demand queries.
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It's best practice to leverage the Exports capability for large or recurring datasets, and the API for smaller, on-demand queries.
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- question: Where can I find information about the fields in the Cost and Usage Details file?
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For a detailed explanation of each field in the Cost and Usage Details file, see [Understand cost details fields](automate/understand-usage-details-fields.md). This documentation provides definitions and guidance for interpreting the columns in your exported cost and usage data.
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- question: Why do I get Usage Details API timeouts?
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Usage Details API timeouts often occur when requesting large datasets, as the API may not be able to process and deliver the data before timing out. To avoid these issues, we recommend using [Exports](costs/ingest-azure-usage-at-scale.md) for large or recurring usage datasets, or the [Cost Details API](automate/get-small-usage-datasets-on-demand.md) for smaller, on-demand queries. For guidance on migrating from the Usage Details API, see [Migrate from the Consumption Usage Details API](automate/migrate-consumption-usage-details-api.md).
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Usage Details API timeouts often occur when requesting large datasets, as the API might not be able to process and deliver the data before timing out. To avoid these issues, we recommend using [Exports](costs/ingest-azure-usage-at-scale.md) for large or recurring usage datasets, or the [Cost Details API](automate/get-small-usage-datasets-on-demand.md) for smaller, on-demand queries. For guidance on migrating from the Usage Details API, see [Migrate from the Consumption Usage Details API](automate/migrate-consumption-usage-details-api.md).
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- question: How do I see my recurring charges?
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Recurring charges are available in the cost and usage details data when viewing Actual Cost.
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- question: Where can I see tax information in cost and usage details data?
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The cost and usage details data is all pre-tax. Tax-related charges are only available on your invoice.
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The cost and usage details data is all pretax. Tax-related charges are only available on your invoice.
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- question: Why is PayGPrice displaying as zero for some of the records in my Cost and Usage Details file?
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If you’re an EA or MCA customer, `PayGPrice` is populated only for first-party Azure usage charges where `PricingModel` is `OnDemand`, `Spot`, or `SavingsPlan`. `PayGprice` isn't populated when `PricingModel` is `Reservations` or `Marketplace`.
Direct enterprise customers can view usage and spending at different department levels in the Azure portal. Navigate to the **Department** menu to view charges.
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- question: Can I set a spending quota and get alerts as I approach my limit?
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You can set a spending quota at department level and the system automatically notifies you as your spending limits meet 50%, 75%, 90%, and 100% of the quota you define.
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To define your spending quota, select a department and then select the edit icon. After you edit the spending limit details, select **Save**.
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Spending limits are no longer supported in the Azure portal experience. Instead, we recommend using [Budgets](costs/tutorial-acm-create-budgets.md), which offer more flexibility and visibility.
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You can create a budget at the department level to track your spending. Alerts can be configured to notify you when your spending reaches 50%, 75%, 90%, or 100% of the budgeted amount.
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- question: I used resource groups to implement Azure RBAC and track usage. How can I view the associated usage details?
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If you use _resource groups_ and _tags_, this information is tracked at service level, and you can access it in the detailed usage download (CSV) file.
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> You can only apply tags to resources that support Azure Resource Manager operations. If you created a virtual machine, virtual network, or storage through the classic deployment model (such as through the classic portal), you can't apply a tag to that resource. You must redeploy these resources through the Resource Manager to support tagging. All other resources support tagging.
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- question: Can I perform analyses using Power BI?
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Yes, you can use the [Cost Management connector for Power BI Desktop](/power-bi/connect-data/desktop-connect-azure-cost-management) to create powerful, customized visualizations and reports that help you better understand your Azure spend. If you are on an Enterprise Agreement (EA), you can also utilize the [Cost Management template app](costs/analyze-cost-data-azure-cost-management-power-bi-template-app.md). The Cost Management template app comes with premade reports to assist you with monitor costs, service usage trends, and identifying cost optimization options to reduce your expenditures. Power BI reporting is available for Azure EA direct, partner, and indirect customers who are able to view billing information.
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Yes, you can analyze your Azure cost data using Power BI. Our recommended approach is to first create an export in Cost Management and then uses the exported cost report to build a Power BI report tailored to your needs.
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You can also use the [Cost Management connector for Power BI Desktop](/power-bi/connect-data/desktop-connect-azure-cost-management) to create customized visualizations and insights. If you're on an Enterprise Agreement (EA), the [Cost Management template app](costs/analyze-cost-data-azure-cost-management-power-bi-template-app.md) is also available, offering prebuilt reports to help monitor costs, analyze service usage trends, and identify optimization opportunities.
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Power BI reporting is supported for Azure EA direct, partner, and indirect customers with access to billing information.
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- question: Can I associate my existing Azure account to Azure EA enrollment?
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- question: Why don't my resource tags show on my reports?
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Resource tags are managed on the Azure portal. You can contact the Azure subscription team in the [Azure portal](https://portal.azure.com). Follow the steps in the [How to create an Azure support request](/azure/azure-portal/supportability/how-to-create-azure-support-request) article.
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- question: Why does my resource rate change every day?
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The resource rate shown in the detailed usage report is a calculated value. It represents the average monthly rate that was charged for the service. The resource rate is calculated from the average of your monthly commitment and your monthly overage charges for a unit of service. The portion of usage charged against your commitment and overage rates change to the day the month closes. Thus, the listed resource rate also changes during the month. The resource rate locks on the fifth day following the end of the month.
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- question: What changed with Azure Marketplace services and Azure EA Prepayment?
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As of March 1, 2018, some third-party reseller services consume Azure EA Prepayment. Except for Azure reserved VM instances (RIs), services were previously billed outside Azure EA Prepayment and were invoiced separately.
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We expanded the use of Azure Prepayment to include some of the third-party published Azure Marketplace services that are purchased most frequently. Azure EA Prepayment for these services in Azure Marketplace helps simplify your purchase and payment management.
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The change was made because customers wanted other ways to use the upfront Azure Prepayment. This change was frequently requested by customers, and it impacted a large portion of Azure Marketplace customers.
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The change was made because customers wanted other ways to use the upfront Azure Prepayment. Customers frequently requested this change, and it impacted a large portion of Azure Marketplace customers.
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- question: How do I benefit from Azure prepayment for Azure Marketplace purchases with my EA agreement?
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You get a simpler billing experience and are better able to spend your Azure EA Prepayment. Because the services are included in your Azure Prepayment, your Azure EA Prepayment becomes more valuable.
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