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Update create-manage-support-requests-using-access-control.md
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articles/azure-supportability/create-manage-support-requests-using-access-control.md

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title: Azure Role-Based Access Control (RBAC) to control access rights to create and manage support requests | Microsoft Docs
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title: Access control to create support requests in the Azure
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description: Azure Role-Based Access Control (RBAC) to control access rights to create and manage support requests
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author: ganganarayanan
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ms.author: gangan
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# Azure Role-Based Access Control (RBAC) to control access rights to create and manage support requests
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> [!IMPORTANT]
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> This manual approach to control access rights to support request in Azure has been replaced by a new built-in role. For more information, see [Support Request Contributor](../role-based-access-control/built-in-roles.md#support-request-contributor).
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[Role-Based Access Control (RBAC)](https://docs.microsoft.com/azure/role-based-access-control/overview) enables fine-grained access management for Azure.
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Support request creation in the Azure portal, [portal.azure.com](https://portal.azure.com), uses Azure’s RBAC model to define who can create and manage support requests.
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Access is granted by assigning the appropriate RBAC role to users, groups, and applications at a certain scope, which can be a subscription, resource group or a resource.

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