Merge pull request #196761 from LouisBerner/v-lberner-ADO_1942987

FAQ article framework + TOC update

Author: denrea

articles/databox-online/TOC.yml

@@ -429,15 +429,15 @@
     - name: What is GPU sharing?
       href: azure-stack-edge-gpu-sharing.md 
     - name: Understand data residency
-      href: azure-stack-edge-gpu-data-residency.md 
+      href: azure-stack-edge-gpu-data-residency.md
+    - name: Understand data resiliency
+      href: azure-stack-edge-gpu-data-resiliency.md 
     - name: View key vault integration 
       href: azure-stack-edge-gpu-activation-key-vault.md
     - name: Understand disconnected use
       href: azure-stack-edge-gpu-disconnected-scenario.md
     - name: FAQ - Operational guidelines
       href: azure-stack-edge-operational-guidelines-faq.yml
-    - name: Understand data resiliency
-      href: azure-stack-edge-gpu-data-resiliency.md
 
   - name: Shared security
     items:

articles/databox-online/azure-stack-edge-operational-guidelines-faq.yml

@@ -7,12 +7,12 @@ metadata:
 
   ms.service: databox
   ms.topic: faq
-  ms.date: 05/16/2022
+  ms.date: 05/26/2022
   ms.author: alkohli
 
-title: "Azure Stack Edge operations: Frequently asked questions"
+title: "Azure Stack Edge operations: frequently asked questions"
 summary: |
-  Use the following operational guidelines to learn about using Azure Stack Edge in the Azure portal.
+  Use the following guidelines to learn about operating the Azure Stack Edge Hardware-as-a-service offering.
 
 sections:
   - name: Ignored
@@ -28,8 +28,9 @@ sections:
           The customer is responsible for the day-to-day operation of the device, including:
           - Power, network, storage, and peripheral device operation.
           - Software operations, like application deployment, Kubernetes cluster operations, clustering, and virtual machine management.
-          - The device will be located on the customer's premises during regular operation, while the subscription is active.
-          - To create a support ticket with Microsoft, see the section below to [open a support ticket](#how-do-i-open-a-support-ticket-with-microsoft-).
+          
+          The device will be located on the customer's premises during regular operation, while the subscription is active.
+          To create a support ticket with Microsoft, see the section below to [open a support ticket](#how-do-i-open-a-support-ticket-with-microsoft-).
           
       - question: |
           What if the device is lost, damaged, or stolen while it's on-premises?
@@ -61,8 +62,9 @@ sections:
           - If the device is faulty, damaged, or lost, and loss isn't the customer's fault, Microsoft may:
             - Send a field support person to address the issue, or 
             - Replace the device. For more information, see the frequently asked questions section on the [Azure Stack Edge pricing page](https://azure.microsoft.com/pricing/details/azure-stack/edge/).
-          - If you have a software issue with your Kubernetes service that you can't fix yourself, or if you have a virtual machine management question that is not already documented, the Microsoft support team will consult with you to triage the issue and debug it remotely.
-          - To address software issues in the Azure Stack Edge platform or services that run on it, Microsoft may work with you directly to provide a fix or workaround, or they might provide a fix available via a software update. For more information about software updates for your device, see [Update your Azure Stack Edge Pro GPU](./azure-stack-edge-gpu-install-update.md?tabs=version-2106-and-later).
+          - If you have a software issue with your Kubernetes service that you can't fix yourself, or if you have a virtual machine management question that isn't already documented, the Microsoft support team may consult with you to triage the issue and debug it remotely.
+          - To address software issues in the Azure Stack Edge platform or services that run on it, Microsoft may work with you directly to provide a workaround or a fix available via a software update.
+          - For information about software updates for your device, see [Update your Azure Stack Edge Pro GPU](https://docs.microsoft.com/azure/databox-online/azure-stack-edge-gpu-install-update?tabs=version-2106-and-later).
 
 additionalContent: |