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Merge pull request #111294 from curtand/sms0414
[Azure AD user-help] add link to SMS signin elsewhere
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articles/active-directory/user-help/sms-sign-in-explainer.md

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@@ -8,21 +8,19 @@ ms.service: active-directory
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ms.subservice: user-help
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ms.workload: identity
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ms.topic: conceptual
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ms.date: 03/25/2020
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ms.date: 04/14/2020
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ms.author: curtand
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ms.reviewer: kasimpso
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ms.custom: "user-help, seo-update-azuread-jan"
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---
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# Use your phone number as a user name (preview)
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Registering your device gives your phone access to your organization's services and doesn't allow your organization access to your phone.
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## User registers a number
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Registering a device gives your phone access to your organization's services and doesn't allow your organization access to your phone. If you're an administrator, you can find more information in [Configure and enable users for SMS-based authentication](../authentication/howto-authentication-sms-signin.md).
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If your organization hasn't made SMS sign-in available, you won't see an option for it when registering a phone with your account.
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## User with new phone number
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## When you have a new phone number
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If you get a new phone or new number and you register it with an organization for which SMS sign-in is available, you experience the normal phone registration process:
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> [!Important]
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> Due to a known issue in the preview, for a short time adding phone number will not register the number for SMS sign-in. You'll have to sign in with the added number and then follow the prompts to register the number for SMS sign-in.
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### The phone number is in use
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### When the phone number is in use
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If you try to use a phone number that someone else in your organization is using, you'll see the following message:
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![Error message when your phone number is already used](media/sms-sign-in-explainer/sms-sign-in-error.png)
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Reach out to your admin to remediate the problem.
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## User with an existing number
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## When you have an existing number
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If you are already using a phone number with an organization, and using your phone number as a user name becomes available, the following steps can help you sign in.
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1. Select **Enable**.
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## Delete phone number
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## When you remove your phone number
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1. To delete the phone number, select the delete button on the SMS sign-in phone method tile.
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