Update manage-call-quality.md

Author: amagginetti

articles/communication-services/concepts/voice-video-calling/manage-call-quality.md

@@ -279,7 +279,8 @@ The call may have fired a User Facing Diagnostic indicating a severe problem wit
 
 ### Request support
 
-If you encounter quality or reliability issues you are unable to resolve and need support, you can submit a request for technical support. See: [How to create azure support requests](/azure/azure-portal/supportability/how-to-create-azure-support-request) 
+If you encounter quality or reliability issues you are unable to resolve and need support, you can submit a request for technical support. See: [How to create azure support requests](/azure/azure-portal/supportability/how-to-create-azure-support-request) The more information you can provide in your request the better, however you can still submit requests with partial information to start your inquiry.
+
 - If you are notified of license requirements while attempting to request technical support, you may need to choose a paid Azure support plan that best aligns to your needs. See: [Compare Support Plans](https://azure.microsoft.com/support/plans).
 - If you prefer not to purchase support you can leverage community support. See: [Community Support](https://azure.microsoft.com/support/community/).