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# Use Customer Lockbox for Microsoft Energy Data Services
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Microsoft Energy Data Services is the managed service offering for OSDU&trade. There are instances where Microsoft Support may need to access your data or compute layer during a support request. You can use Customer Lockbox as an interface to review and approve or reject these access requests.
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Microsoft Energy Data Services is the managed service offering for OSDU™. There are instances where Microsoft Support may need to access your data or compute layer during a support request. You can use Customer Lockbox as an interface to review and approve or reject these access requests.
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This article covers how Customer Lockbox requests are initiated and tracked for Microsoft Energy Data Services.
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