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Copy file name to clipboardExpand all lines: articles/active-directory/authentication/howto-sspr-authenticationdata.md
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title: Pre-populate contact information for self-service password reset
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description: Learn how to pre-populate contact information for users of Microsoft Entra self-service password reset (SSPR) so they can use the feature without completing a registration process.
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title: Prepopulate contact information for self-service password reset
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description: Learn how to prepopulate contact information for users of Microsoft Entra self-service password reset (SSPR) so they can use the feature without completing a registration process.
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services: active-directory
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ms.service: active-directory
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ms.collection: M365-identity-device-management
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ms.custom: has-azure-ad-ps-ref
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# Pre-populate user authentication contact information for Microsoft Entra self-service password reset (SSPR)
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# Prepopulate user authentication contact information for Microsoft Entra self-service password reset (SSPR)
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To use Microsoft Entra self-service password reset (SSPR), authentication information for a user must be present. Most organizations have users register their authentication data themselves while collecting information for MFA. Some organizations prefer to bootstrap this process through synchronization of authentication data that already exists in Active Directory Domain Services (AD DS). This synchronized data is made available to Microsoft Entra ID and SSPR without requiring user interaction. When users need to change or reset their password, they can do so even if they haven't previously registered their contact information.
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You can pre-populate authentication contact information if you meet the following requirements:
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You can prepopulate authentication contact information if you meet the following requirements:
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* You have properly formatted the data in your on-premises directory.
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* You have configured [Microsoft Entra Connect](../hybrid/connect/how-to-connect-install-express.md) for your Microsoft Entra tenant.
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