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Copy file name to clipboardExpand all lines: articles/ai-services/computer-vision/concept-background-removal.md
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This service is currently in preview, and the API may change in the future.
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> [!IMPORTANT]
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> Background removal is only available in the following Azure regions: East US, France Central, Korea Central, North Europe, Southeast Asia, West Europe, West US.
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## Background removal examples
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The following example images illustrate what the Image Analysis service returns when removing the background of an image and creating an alpha matte.
Copy file name to clipboardExpand all lines: articles/ai-services/computer-vision/how-to/model-customization.md
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### Dataset annotation format
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Image Analysis uses the COCO file format for indexing/organizing the training images and their annotations. Below are examples and explanations of what specific format is needed for multiclass classification and object detection.
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Image Analysis uses the COCO file format for indexing/organizing the training images and their annotations. Below are examples and explanations of what specific format is needed for classification and object detection.
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Image Analysis model customization for classification is different from other kinds of vision training, as we utilize your class names, as well as image data, in training. So, be sure provide meaningful category names in the annotations.
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To train a custom model, you need to associate it with a **Dataset** where you provide images and their label information as training data. In Vision Studio, select the **Datasets** tab to view your datasets.
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To create a new dataset, select **add new dataset**. Enter a name and select a dataset type: If you'd like to do image classification, select `Multi-class image classification`. If you'd like to do object detection, select `Object detection`.
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To create a new dataset, select **add new dataset**. In the popup window, enter a name and select a dataset type for your use case. **Image classification** models apply content labels to the entire image, while **Object detection** models apply object labels to specific locations in the image. **Product recognition** models are a subcategory of object detection models that are optimized for detecting retail products.
Copy file name to clipboardExpand all lines: articles/ai-services/content-safety/concepts/jailbreak-detection.md
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## What is a jailbreak attack?
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A jailbreak attack, also known as a User Prompt Injection Attack (UPIA), is an intentional attempt by a user to exploit the vulnerabilities of an LLM-powered system, bypass its safety mechanisms, and provoke restricted behaviors. These attacks can lead to the LLM generating inappropriate content or performing actions restricted by System Prompt or RHLF.
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A jailbreak attack, also known as a User Prompt Injection Attack (UPIA), is an intentional attempt by a user to exploit the vulnerabilities of an LLM-powered system, bypass its safety mechanisms, and provoke restricted behaviors. These attacks can lead to the LLM generating inappropriate content or performing actions restricted by System Prompt or RLHF(Reinforcement Learning with Human Feedback).
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Most generative AI models are prompt-based: the user interacts with the model by entering a text prompt, to which the model responds with a completion.
Copy file name to clipboardExpand all lines: articles/azure-arc/servers/agent-release-notes.md
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- Agent installation and upgrades apply more restrictive permissions to the agent's data directories on Windows
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- Improved reliability when detecting Azure Stack HCI as a cloud provider
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- Removed the log zipping feature introduced in version 1.37 for extension manager and machine configuration agent logs. Log files will still be rotated automatically.
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- Resolved [Azure Connected Machine Agent Elevation of Privilege Vulnerability](https://msrc.microsoft.com/update-guide/vulnerability/CVE-2023-35624)
Copy file name to clipboardExpand all lines: articles/azure-portal/supportability/how-to-create-azure-support-request.md
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description: Customers who need assistance can use the Azure portal to find self-service solutions and to create and manage support requests.
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ms.topic: how-to
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ms.custom: support-help-page
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ms.date: 12/07/2023
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ms.date: 12/18/2023
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---
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# Create an Azure support request
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## Getting started
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You can get to **Help + support**in the Azure portal. It's available from the Azure portal menu, the global header, or the resource menu for a service. Before you can file a support request, you must have appropriate permissions.
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You can open support requests in the Azure portal from the Azure portal menu, the global header, or the resource menu for a service. Before you can file a support request, you must have appropriate permissions.
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### Azure role-based access control
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You must have the appropriate access to a subscription before you can create a support request for it. This means you must have the [Owner](../../role-based-access-control/built-in-roles.md#owner), [Contributor](../../role-based-access-control/built-in-roles.md#contributor), or [Support Request Contributor](../../role-based-access-control/built-in-roles.md#support-request-contributor) role, or a custom role with [Microsoft.Support/*](../../role-based-access-control/resource-provider-operations.md#microsoftsupport), at the subscription level.
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You must have the appropriate access to a subscription in order to create a support request for it. This means you must have the [Owner](../../role-based-access-control/built-in-roles.md#owner), [Contributor](../../role-based-access-control/built-in-roles.md#contributor), or [Support Request Contributor](../../role-based-access-control/built-in-roles.md#support-request-contributor) role, or a custom role with [Microsoft.Support/*](../../role-based-access-control/resource-provider-operations.md#microsoftsupport), at the subscription level.
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To create a support request without a subscription, for example a Microsoft Entra scenario, you must be an [Admin](../../active-directory/roles/permissions-reference.md).
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> [!IMPORTANT]
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> If a support request requires investigation into multiple subscriptions, you must have the required access for each subscription involved ([Owner](../../role-based-access-control/built-in-roles.md#owner), [Contributor](../../role-based-access-control/built-in-roles.md#contributor), [Reader](../../role-based-access-control/built-in-roles.md#reader), [Support Request Contributor](../../role-based-access-control/built-in-roles.md#support-request-contributor), or a custom role with the [Microsoft.Support/supportTickets/read](../../role-based-access-control/resource-provider-operations.md#microsoftsupport) permission).
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### Go to Help + support from the global header
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### Open a support request from the global header
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To start a support request from anywhere in the Azure portal:
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1. Select the **?** in the global header, then select **Help + support**.
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1. Select the **?** in the global header, then enter a few words to describe your issue.
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:::image type="content" source="media/how-to-create-azure-support-request/helpandsupportnewlower.png" alt-text="Screenshot of the Help menu in the Azure portal.":::
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:::image type="content" source="media/how-to-create-azure-support-request/support-menu-issue.png" alt-text="Screenshot of the Help menu from the global header in the Azure portal.":::
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1.Select **Create a support request**.
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1.Follow the prompts to share more details about your issue, including the specific resource, if applicable. We'll look for solutions that might help you resolve the issue.
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:::image type="content" source="media/how-to-create-azure-support-request/newsupportrequest2lower.png" alt-text="Screenshot of the Help + support page with Create a support request link.":::
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If none of the solutions resolve the problem you're having, select **Create a support request**.
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### Go to Help + support from a resource menu
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:::image type="content" source="media/how-to-create-azure-support-request/header-create-support-request.png" alt-text="Screenshot of the Help menu with Create a support request link.":::
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### Open a support request from a resource menu
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To start a support request in the context of the resource you're currently working with:
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1. From the resource menu, in the **Support + troubleshooting** section, select **New Support Request**.
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1. From the resource menu, in the **Help** section, select **Support + Troubleshooting**.
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:::image type="content" source="media/how-to-create-azure-support-request/resource-context-support.png" alt-text="Screenshot of the New Support Request option in the resource pane.":::
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:::image type="content" source="media/how-to-create-azure-support-request/incontext2lower.png" alt-text="Screenshot of the New Support Request option in the resource pane.":::
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1. Follow the prompts to share more details about your issue. Some options may be preselected for you, based on the resource you were viewing when you selected **Support + Troubleshooting**. We'll look for solutions that might help you resolve the issue.
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When you start the support request process from a resource, some options are preselected for you, based on that resource.
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If none of the solutions resolve the problem you're having, select **Create a support request**.
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## Create a support request
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After you create a new support request, you'll need to provide some information to help us understand the problem. This information is gathered in a few separate sections.
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When you create a new support request, you'll need to provide some information to help us understand the problem. This information is gathered in a few separate sections.
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### Problem description
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> If the issue applies to multiple subscriptions, you can mention additional subscriptions in your description, or by [sending a message](how-to-manage-azure-support-request.md#send-a-message) later. However, the support engineer will only be able to work on [subscriptions to which you have access](#azure-role-based-access-control). If you don't have the required access for a subscription, we won't be able to work on it as part of your request.
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:::image type="content" source="media/how-to-create-azure-support-request/basics2lower.png" alt-text="Screenshot of the Problem description step of the support request process.":::
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:::image type="content" source="media/how-to-create-azure-support-request/support-request-problem-description.png" alt-text="Screenshot of the Problem description step of the support request process.":::
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After you provide all of the requested information, select **Next**.
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### Recommended solution
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Based on the information you provided, we provide some recommended solutions that you can use to try and resolve the problem. In some cases, we may even run a quick diagnostic check. These solutions are written by Azure engineers and will solve most common problems.
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Based on the information you provided, we provide some recommended solutions that might be able to fix the problem. In some cases, we may even run a quick diagnostic check. These solutions are written by Azure engineers to solve most common problems.
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If you're still unable to resolve the issue, continue creating your support request by selecting **Return to support request**, then selecting **Next**.
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1. In the **Support method** section, select the **Severity** level, depending on the business impact. The [maximum available severity level and time to respond](https://azure.microsoft.com/support/plans/response/) depends on your [support plan](https://azure.microsoft.com/support/plans) and the country/region in which you're located, including the timing of business hours in that country/region.
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1. Provide your preferred contact method, your availability, and your preferred support language. Confirm that your country/region setting is accurate, as this affects the business hours in which a support engineer can work on your request.
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1. Provide your preferred contact method, your availability, and your preferred support language. Confirm that your country/region setting is accurate, as this setting affects the business hours in which a support engineer can work on your request.
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1. Complete the **Contact info** section so that we know how to reach you.
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