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description: Learn how to troubleshoot accepted cluster resources.
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author: matternst7258
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ms.author: matthewernst
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ms.service: azure-operator-nexus
@@ -10,45 +10,45 @@ ms.date: 10/30/2024
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# ms.custom: template-include
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---
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# Troubleshoot accepted Cluster resources
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# Troubleshoot accepted cluster resources
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Operator Nexus relies on mirroring, or hydrating, resources from the on-premises cluster to Azure. When this process is interrupted, the Cluster resource can move to `Accepted` state.
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Azure Operator Nexus relies on mirroring, or hydrating, resources from the on-premises cluster to Azure. When this process is interrupted, the cluster resource can move to the `Accepted` state.
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## Diagnosis
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The Cluster status is viewed via the Azure portal or via Azure CLI.
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The cluster status is viewed via the Azure portal or the Azure CLI.
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```bash
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az networkcloud cluster show --resource-group <RESOURCE_GROUP> --name <CLUSTER_NAME>
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```
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## Mitigation steps
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### Triggering the resource sync
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Follow these steps for mitigation.
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### Trigger the resource sync
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1. From the Cluster resource page in the Azure portal, add a tag to the Cluster resource.
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2. The resource moves out of the `Accepted` state.
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```bash
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az login
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az account set --subscription <SUBSCRIPTION>
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az resource tag --tags exampleTag=exampleValue --name <CLUSTER> --resource-group <CLUSTER_RG> --resource-type "Microsoft.ContainerService/managedClusters"
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```
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1. From the cluster resource page in the Azure portal, add a tag to the cluster resource.
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1. The resource moves out of the `Accepted` state.
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```bash
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az login
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az account set --subscription <SUBSCRIPTION>
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az resource tag --tags exampleTag=exampleValue --name <CLUSTER> --resource-group <CLUSTER_RG> --resource-type "Microsoft.ContainerService/managedClusters"
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```
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## Verification
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After the tag is applied, the Cluster moves to `Running` state.
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After the tag is applied, the cluster moves to the`Running` state.
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```bash
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az networkcloud cluster show --resource-group <RESOURCE_GROUP> --name <CLUSTER_NAME>
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```
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If the Cluster resource maintains the state after a period of time, more than 5 minutes, contact Microsoft support.
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## Further information
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If the cluster resource maintains the state for more than five minutes, contact Microsoft support.
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Learn more about how resources are hydrated with [Azure Arc-enabled Kubernetes](/azure/azure-arc/kubernetes/overview).
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## Related content
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If you still have questions, [contact support](https://portal.azure.com/?#blade/Microsoft_Azure_Support/HelpAndSupportBlade).
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For more information about Support plans, see [Azure Support plans](https://azure.microsoft.com/support/plans/response/).
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- For more information about how resources are hydrated, see [Azure Arc-enabled Kubernetes](/azure/azure-arc/kubernetes/overview).
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- If you still have questions, contact [Azure support](https://portal.azure.com/?#blade/Microsoft_Azure_Support/HelpAndSupportBlade).
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- For more information about support plans, see [Azure support plans](https://azure.microsoft.com/support/plans/response/).
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