Merge pull request #177564 from dominicbetts/scale-msi-trouble

Add data export troubleshooting

Author: ttorble

articles/iot-central/TOC.yml

@@ -232,6 +232,8 @@
       items:
       - name: Device connections
         href: core/troubleshoot-connection.md
+      - name: Data exports
+        href: core/troubleshoot-data-export.md
     - name: FAQ
       href: core/howto-faq.yml
     - name: Manage your personal preferences

articles/iot-central/core/troubleshoot-data-export.md

@@ -0,0 +1,33 @@
+---
+title: Troubleshoot data exports from Azure IoT Central | Microsoft Docs
+description: Troubleshoot issues with data exports in IoT Central
+services: iot-central
+author: dominicbetts
+ms.author: dobett
+ms.date: 10/26/2021
+ms.topic: troubleshooting
+ms.service: iot-central
+
+---
+
+# Troubleshoot issues with data exports from your Azure IoT Central application
+
+This document helps you find out why the data your IoT Central application isn't reaching it's intended destination or isn't arriving in the correct format.
+
+## Managed identity issues
+
+You're using a managed identity to authorize the connection to an export destination. Data is not arriving at the export destination.
+
+Before you configure or enable the export destination, make sure that you complete the following steps:
+
+- Enable the managed identity for the the application.
+- Configure the permissions for the managed identity.
+- Configure any virtual networks, private endpoints, and firewall policies.
+
+To learn more, see [Export data](howto-export-data.md?tabs=managed-identity).
+
+## Next steps
+
+If you need more help, you can contact the Azure experts on the [MSDN Azure and Stack Overflow forums](https://azure.microsoft.com/support/community/). Alternatively, you can file an [Azure support ticket](https://portal.azure.com/#create/Microsoft.Support).
+
+For more information, see [Azure IoT support and help options](../../iot-fundamentals/iot-support-help.md).