Updates to reflect changes in blade

Author: RoseHJM

articles/lab-services/how-to-request-capacity-increase.md

@@ -10,18 +10,31 @@ ms.date: 08/26/2022
 <!-- As a lab administrator, I want more cores available for my subscription so that I can support more students. -->
 
 # Request a core limit increase
-
 If you reach the cores limit for your subscription, you can request a limit increase to continue using Azure Lab Services. The request process allows the Azure Lab Services team to ensure your subscription isn't involved in any cases of fraud or unintentional, sudden large-scale deployments. 
 
+For information about creating support requests in general, see how to create a [How to create an Azure support request](../azure-portal/supportability/how-to-create-azure-support-request.md).
+## Prepare to submit a request
+Before you begin your request for a capacity increase, you should make sure that you have all the information you need available and verify that you have the appropriate permissions. Review this article, and gather information like the number and size of cores you want to add, the regions you can use, and the location of resources like your existing labs and virtual networks.  
+### Permissions
 To create a support request, you must be assigned to one of the following roles at the subscription level:
  - [Owner](../role-based-access-control/built-in-roles.md)
  - [Contributor](../role-based-access-control/built-in-roles.md)
  - [Support Request Contributor](../role-based-access-control/built-in-roles.md)
 
-For information about creating support requests in general, see how to create a [How to create an Azure support request](../azure-portal/supportability/how-to-create-azure-support-request.md).
+### Determine the regions for your labs
+Azure Lab Services resources can exist in many regions. You can choose to deploy resources in multiple regions close to your students. For more information about Azure regions, how they relate to global geographies, and which services are available in each region, see [Azure global infrastructure](https://azure.microsoft.com/en-us/explore/global-infrastructure/products-by-region/).
+### Locate and copy lab plan or lab account resource ID
+To add extra capacity to an existing lab, you must specify the lab's resource ID when you make the request. 
 
-## Start a new support request
+Use the following steps to locate and copy the resource ID so that you can paste it into your support request.   
+1.	In the [Azure portal](https://portal.azure.com), navigate to the lab plan or lab account you want to add cores to. 
+
+1.	Under Settings, select Properties, and then copy the **Resource ID**.
+    :::image type="content" source="./media/how-to-request-capacity-increase/resource-id.png" alt-text="Screenshot showing the lab plan properties with resource ID highlighted.":::
 
+1. Paste the Resource ID into a document for safekeeping; you'll need it to complete the support request.
+
+## Start a new support request
 You can follow these steps to request a limit increase:  
 
 1. In the Azure portal, in Support & Troubleshooting, select **Help + support**  
@@ -43,48 +56,46 @@ You can follow these steps to request a limit increase:
    :::image type="content" source="./media/how-to-request-capacity-increase/enter-details-link.png" alt-text="Screenshot of the Additional details page with Enter details highlighted."::: 
 
 ## Make core limit increase request
-
 When you request core limit increase (sometimes called an increase in capacity), you must supply some information to help the Azure Lab Services team evaluate and action your request as quickly as possible. The more information you can supply and the earlier you supply it, the more quickly the Azure Lab Services team will be able to process your request. 
 
-The information required for the original version of Lab Services (May 2019) and the updated version of Lab Services (August 2022) is different. Use the appropriate tab below to guide you as you complete the **Quota details**. 
+The information required for the lab accounts used in original version of Lab Services (May 2019) and the lab plans used in the updated version of Lab Services (August 2022) is different. Use the appropriate tab below to guide you as you complete the **Quota details**. 
 #### [Lab Accounts](#tab/LabAccounts/)
 
-:::image type="content" source="./media/how-to-request-capacity-increase/quota-details-v1.png" alt-text="Screenshot of the Quota details page for Lab Services v1.":::
+:::image type="content" source="./media/how-to-request-capacity-increase/lab-account.png" alt-text="Screenshot of the Quota details page for Lab accounts.":::
 
    |Name  |Value  |
    |---------|---------|
-   |**Deployment Model**|Select **Lab Account (V1)**|
-   |**What's the ramp-up plan (month by month usage)?**|Enter the rate at which you want to add the extra cores.|
-   |**Is this for an existing lab or to create a new lab?**|Select **Existing lab** or **New lab**.|
-   |**What is the lab account name?**|Enter the name of the lab where you want the extra cores.|
-   |**Which locations/regions would you like to use?**|Select the locations/regions that you would like to use.|
+   |**Deployment Model**|Select **Lab Account (Classic)**|
+   |**Requested total core limit**|Enter the total number of cores for your subscription. Add the number of existing cores to the number of cores you're requesting.|
+   |**Region**|Select the regions that you would like to use. |
+   |**Is this for an existing lab or to create a new lab?**|Select **Existing lab** or **New lab**. </br> If you're adding cores to an existing lab, enter the lab's resource ID.|
+   |**What's the month-by-month usage plan for the requested cores?**|Enter the rate at which you want to add the extra cores.|
    |**Additional details**|Answer the questions in the additional details box. The more information you can provide here, the easier it will be for the Azure Lab Services team to process your request. For example, you could include your preferred date for the new cores to be available.   |
 
 #### [Lab Plans](#tab/Labplans/)
 
 
-:::image type="content" source="./media/how-to-request-capacity-increase/quota-details-v2.png" alt-text="Screenshot of the Quota details page for Lab Services v2.":::
+:::image type="content" source="./media/how-to-request-capacity-increase/lab-plan.png" alt-text="Screenshot of the Quota details page for Lab Services v2.":::
 
    |Name  |Value  |
    |---------|---------|
-   |**Deployment Model**|Select **Lab plan (v2)**|
-   |**Location**|Enter the preferred location or region where you want the extra cores.|
+   |**Deployment Model**|Select **Lab Plan**|
+   |**Region**|Enter the preferred location or region where you want the extra cores.|
+   |**Alternate region**|If you're flexible with the location of your cores, you can select alternate regions.|
+   |**If you plan to use the new capacity with advanced networking, what region does your virtual network reside in?**|If your lab plan uses advanced networking, you must specify the region your virtual network resides in.|
    |**Virtual Machine Size**|Select the virtual machine size that you require for the new cores.|
-   |**New total core limit**|Enter the total number of cores you require, your existing cores + the number you're requesting.|
-   |**Are you flexible with other regions?**|Select the regions that you would use cores in as an alternative to your preferred location.|
+   |**Requested total core limit**|Enter the total number of cores you require; your existing cores + the number you're requesting.|
    |**What is the minimum number of cores you can start with?**|Your new cores may be made available gradually. Enter the minimum number of cores you require.|
-   |**What's the ramp-up plan (month by month usage)?**|Enter the rate at which you want to add the extra cores.|
-   |**Is this for an existing lab or to create a new lab?**|Select **Existing lab** or **New lab**.|
-   |**If you plan to use the new capacity within a custom Virtual Network, what region does your VNET reside in?**| Select the region where your VNET exists.|
-   |**Can you specify the expected deployment time?**|Enter the expected deployment time.|
+   |**What's the ideal date to have this by? (MM/DD/YYY)**|Enter the date on which you want the extra cores to be available.|
+   |**Is this for an existing lab or to create a new lab?**|Select **Existing lab** or **New lab**. </br> If you're adding cores to an existing lab, enter the lab's resource ID.|
+   |**What is the month-by-month usage plan for the requested cores?**|Enter the rate at which you want to add the extra cores.|
    |**Additional details**|Answer the questions in the additional details box. The more information you can provide here, the easier it will be for the Azure Lab Services team to process your request. |
 
 ---
 
 When you've entered the required information and any additional details, select **Save and continue**.
 
 ## Complete the support request
-
 1. Complete the remainder of the support request **Additional details** tab using the following information:
 
    ### Advanced diagnostic information
@@ -122,5 +133,4 @@ When you've entered the required information and any additional details, select
 Your request is processed automatically and the Azure Lab Services team will contact you if they require any clarification or any more information.  
 
 ## Next steps
-
 For more information about capacity limits, see [Capacity limits in Azure Lab Services](capacity-limits.md).